Nature's Variety (excluding UK) Reviews 104

TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

CHOKE HAZARD! Plastic in pate and shredded paper on two separate batches. I was told by their customer service department that the contamination happened at their Germany factory. How you could... See more

Rated 5 out of 5 stars

My dog loves nature's variety, I've only ever been able to feed her raw until finding nature's variety she has bever eaten kibble. Had an issue with a bag of food and spoke to a very helpful lady ca... See more

Rated 2 out of 5 stars

I believe transparency is key when it comes to dog food. We all want to know what we put in our dogs bodies right? This company does not want to share such a simple thing as the % of calcium in their... See more

Rated 1 out of 5 stars

Cancelled my order the night before it was due to arrive (I ordered the week before and chose specific day). Was left completely stuck without food for my dog. Tried emailing customer services through... See more

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Company details

Written by the company

COMIDA NATURAL PARA TU PERRO O GATO Elegimos ingredientes de alta calidad, producidos por proveedores de confianza, respetando sus nutrientes para que tu mascota disfrute de una dieta sana, sabrosa y equilibrada.


Contact info

2.2

Poor

TrustScore 2 out of 5

104 reviews

5-star
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1-star

Hasn’t replied to negative reviews


Rated 5 out of 5 stars

Love this brand

Love this brand, and my cat more ! i'm repeating now since more than 1 year and can't be more happy with it.

December 21, 2022
Unprompted review
Rated 2 out of 5 stars

Not transparent about composition

I believe transparency is key when it comes to dog food. We all want to know what we put in our dogs bodies right? This company does not want to share such a simple thing as the % of calcium in their kibble. For some dogs a too high or too low (for their personal preference) amount can mean a world of difference. Sad to find out this company is not transparent

November 29, 2023
Unprompted review
Rated 5 out of 5 stars

My dogs love this product

My dogs love this product, not so keen on the freeze dried bits, the small under 10kg chicken biscuit feed is the favorite, salmon also enjoy. Its become so expensive almost doubled in price that I keep looking for a replacement unsuccessfully.

April 16, 2023
Unprompted review
Rated 1 out of 5 stars

Cancelled my order the night before it…

Cancelled my order the night before it was due to arrive (I ordered the week before and chose specific day). Was left completely stuck without food for my dog. Tried emailing customer services through the site and heard nothing after a week. Terrible customer service and price hike.

March 12, 2023
Unprompted review
Rated 1 out of 5 stars

Greedy

Greedy - over priced products and price hikes!
My dog loved their freeze dried foods which was already one of the most expensive on the market. They have now reduced the size of the bags and increased the price! This is out of our price range now, we can't justify paying £10 for a bag which will last 1.5 days, which is a shame as we rescued our dog so on top of re-homing him and getting him settled we now have to change his food. I emailed the company and their reasons were completing unjustified.

March 21, 2023
Unprompted review
Rated 1 out of 5 stars

CHOKE HAZARD!

CHOKE HAZARD!
Plastic in pate and shredded paper on two separate batches. I was told by their customer service department that the contamination happened at their Germany factory.

How you could miss something like this I don't know.
If you do buy something from them, make sure you mash it up or go through it before feeding to your dog.

January 23, 2023
Unprompted review
Rated 1 out of 5 stars

Dog loved their Freeze Dried raw but now…

Dog loved their Freeze Dried raw but now their price has shot by from £27.7 per Kg for the 3 x 840g (which they no longer have on their website!) to a shocking £37.60 per Kg for the 5x250g pouches. Absolutely nothing can justify that increase other than pure greed!

January 23, 2023
Unprompted review
Rated 1 out of 5 stars

Rotten wet food pouches

I had previously bought True Instinct wet food pouches for my 3 cats for years and they loved it. It smelt wonderful and I felt reassured the contents were healthy. Then it changed over to Natures Variety. Recently I had a run of extremely high fat content in the chicken and beef pouches which looked unsightly but the company checked it and said it was fine. So we continued with me just picking out the solid chunks of fat. However, this morning has now left me feeling I need to change food. I opened a chicken and goose pouch and it instantly smelt like something had died in my kitchen. I work in the medical profession and have never gagged on a smell in over 30 years. This smell this morning almost made me vomit, even thinking and remembering the smell makes me gag. It’s made me not want to open the other pouches. The boxes and pouches show an expiry date of 2025. So so disappointed and concerned. How does one continue to buy the same brand after this? In fact this has possibly now just put me off all wet pouches. I have boxes and boxes of this food and it’s not cheap! I cannot be the only customer who has experienced this… the contents of this pouch would obviously be spread across multiple pouches and therefore multiple customers.

***UPDATE - company informed, not even interested in receiving and quality checking the contents. Decided it’s just one of those things apparently, a ‘blown’ pouch apparently, a rare occurrence apparently. All investigated and decided in a short email. Oh dear, nevermind, sorry about that.

***Further update - TrustPilot got in contact stating Natures Variety (excluding U.K.) wanted more information and if I failed to provide that information then my review may be removed. I’ve provided my details via the link but no-one new has been in contact. If my review is removed this questions the honesty and integrity of not only the company in question but also that of trust pilot.

January 8, 2023
Unprompted review
Rated 5 out of 5 stars

Fussy dog try this food.

I just can’t believe that my Jack Russell’s ate this food as soon as I put it down to the they loved it . I have trouble getting Bella to eat problem solved .

May 3, 2022
Unprompted review
Nature's Variety (excluding UK) logo

Reply from Nature's Variety (excluding UK)

That's amazing news! Thanks a lot for taking the time to give us a review... and for choosing Nature's Variety! 🧡

Rated 5 out of 5 stars

My dog really likes its food

My dog really likes its food. I buy 7 kgs for 3 months

April 21, 2022
Unprompted review
Nature's Variety (excluding UK) logo

Reply from Nature's Variety (excluding UK)

Thanks for taking the time to leave us this review! We love knowing that your dog likes Nature's Variety! 🧡

Rated 5 out of 5 stars

It's great quality and a healthy diet…

It's great quality and a healthy diet for my dog. It's balanced with healthy ingredients and grain-free. My dog ​​loves the food.

April 14, 2022
Unprompted review
Nature's Variety (excluding UK) logo

Reply from Nature's Variety (excluding UK)

Hello Di Ma, thanks a lot for taking the time to leave us this review and for choosing us. We're delighted to know that your dog is happy with Nature's Variety! 🧡

Rated 1 out of 5 stars

They change their name become there…

They change their name become there haver been many problems with their food, but never inform theitr clients with that...

April 14, 2022
Unprompted review
Nature's Variety (excluding UK) logo

Reply from Nature's Variety (excluding UK)

Hello Delphine, we're sorry that you're not satisfied with our products.

We would like to know more about the problems you've encountered. Could you please write us an e-mail to the address hello@naturesvariety.com so that we can know more and improve our products?

Thanks in advance.

Rated 5 out of 5 stars

My dogs loves it

My dogs loves it! And the best is that don't gives allergies to them. Also the digestion is good.

April 14, 2022
Unprompted review
Nature's Variety (excluding UK) logo

Reply from Nature's Variety (excluding UK)

Hello Kino, thanks a lot for taking the time to leave us this review!
We are delighted to know that your dog loves our products!

Rated 5 out of 5 stars

It is a perfect food for animals

It is a perfect food for animals. It is delecious. I think It is good for them and the ingredients have a lot of beneficies.

April 14, 2022
Unprompted review
Nature's Variety (excluding UK) logo

Reply from Nature's Variety (excluding UK)

Hello there, thanks a lot for your review! We're delighted to know that your pet enjoys our products 🧡

Rated 5 out of 5 stars

My dog just can’t get enough

My dog just can’t get enough ! Great product . Quiet expensive but worth it.

April 14, 2022
Unprompted review
Nature's Variety (excluding UK) logo

Reply from Nature's Variety (excluding UK)

Hello Mags, thanks a lot for taking the time to leave us this review!
We are delighted to know that your dog loves our products!

Rated 5 out of 5 stars

Very clear brand

I think this brand explains very well and clear how the food is made with and has a lot of natural ingredients. My dog really loves it!

December 3, 2021
Unprompted review
Nature's Variety (excluding UK) logo

Reply from Nature's Variety (excluding UK)

Good morning, Cristina. First of all, thank you for taking the time to leave us this review! We're delighted that you find clarity in the explanation of how we create Nature's Variety's products, and that your dog loves it! 🧡

Rated 5 out of 5 stars

Best dog kibble I've found - says Wilbur (our dog)

My dog loves the meat boost kibble. Just tried him on the Salmon and have now bought a 10kg bag of that as he loved it too. Only quibble would be the cost, however there are often offers on which help a great deal! Orders arrive really quickly. Customer service is great. Would-be good if packaging was recyclable 😊

December 2, 2021
Unprompted review
Nature's Variety (excluding UK) logo

Reply from Nature's Variety (excluding UK)

Mairi, thanks a lot for taking the time to leave us this review. We are delighted to know that you, and your dog, are satisfied with the quality of our products! We will send your pack suggestion to the team so that they can take it into account in future launches. Thanks again!

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