Honestly this would have been a 5/5 but one of my tubs of protein had split had burst during delivery and there was protein whey all over the inside of box and items when they arrived. Managed to salv... See more
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Your go-to destination for premium sports supplements & wellness essentials. We're here to help you crush your fitness goals and live your healthiest life! 💪💜 Our selection includes high-quality protein powders, essential vitamins, and everything you need to fuel your journey. ✨ Why Choose Us? ✔️ Wide Range – A huge variety of supplements to suit your needs. ⭐ Premium Quality – Only the best, carefully selected for your health journey. 📍 Leicester’s Choice – Proudly based in Leicester, UK - serving fitness lovers everywhere. Start your fitness journey today! Browse, shop, and fuel your goals. Your health & well-being are our top priority! 🏆💜 Join thousands of satisfied customers—let’s achieve greatness together! 🚀
Contact info
United Kingdom
- +44 7424 444305
- hello@mysupplement.shop
- mysupplement.shop
Replied to 38% of negative reviews
Typically replies within 1 week
Great Company
I absolutely love this company. They have the products I need and can’t find other places. I will continue to do business with them.
Prompt delivery
Prompt delivery, easy to order, trusted product...was recommended to me and now I will recommend to others
Buyer beware read the fine print
Buyer beware
I bought supplements from this company and they didn’t get through customs. They will not refund the purchase! If you live in the USA BEWARE!!! Read the fine print.
Nice and very fast service 👍😎
They shipped very quickly
They shipped very quickly, it was slightly delayed on delivery a day or so but that was my end deliverer not them!
But it still arrived pretty quickly and it was packed and shipped well.
Decent price and a great choice of goods
Definitely avoid.
Awful experience. Ordered 36 of the same drink, milk based and all of which were delivered past their use by date.
They initially sent an “I should have known” email, with no attempt to reimburse, then after 2 weeks of 2 emails (they like to take their time) they offer me a refund along as I cover the cost of returning the 3 x 7kg boxes. I refused, then after another
week long wait asking to raise a complaint they finally fold and send the refund… only to find that they’ve charged me some kind of ‘welcome cut’ for their side? Nice…
Great service
Great service, every time. Flawless, from placing the order right up to the delivery.
And thank you for all the freebies and samples in the past year or so. Much appreciated 👍🏻
Tongkat Ali
Purchased the 3 bundle of Applied Nutrition Tongkat Ali. Worked out cheaper than anywhere else. Quick, free delivery every time.
It is in quarantine,
It is in quarantine setting in a warehouse - For a lengthy time.
I am very disappointed with my order
I am very disappointed with my order. They charged me an extra 27,90€ for the border, which was never mentioned anywhere during the purchase process. This hidden cost made my products much more expensive than expected. I feel misled, and I would not have placed the order if I had known about these additional charges. Transparency is very important, and unfortunately, this company failed to provide it.
It has been two months since my…
Order No in your website MSS65791
My order No. LA857281733GB
It has been two months since my shipment was sent without an address. I have been asking either to receive my package or to get a refund, but MySupplementShop has shown no cooperation at all. The local shipping company refuses to deliver it because there is no address, while the seller’s shipping company is also unhelpful. I am left with no package and no refund. This is by far the worst service I have ever experienced
I bought 3 tubs of protein Irish Creme is terrible
I bought 3 tubs of protein. One flavor i have tried is irish creme and it tastes like old rancid peanuts. It is terrible. Nothing like irish creme. Contacted them and they offered me 15% off more. I have been consuming protein powders for 20 + years and this is the worst tasting protein I have ever had. Stay away.
The worst customer service and conflict…
The worst customer service and conflict resolution I’ve ever experienced.
It took over 7 days to receive my shipment, since it was opened for inspection by customs, and by opened I mean they opened the seal of one of my sups. When I wrote CS to complain, they said they’re not liable or responsible and denied me a refund. SMH …how can I comfortably trust that the product wasn’t tampered with. I’m lost for words, and they’ve lost my business, I don’t recommend
Fast delivery times
Great range of products and good value…
Great range of products and good value for money!
I really like the Per4m whey sample bundles, the subscription option is going to keep me well-stocked throughout my fitness journey.
Terrible experience
Terrible experience. I paid $28 for shipping and never received my product. When I contacted customer service, they brushed me off with ‘it’s still in transit’ and could not explain why I was charged so much for shipping and weeks later… still no product, still no answers. So disappointing. I would not recommend this company! ***update: 12 days after this review still no product still unwilling to refund.
Great business fast shipping especially…
Great business fast shipping especially considering that it comes from the UK,
Whole process was good
Whole process was good, as well as available products. Only minor gripe was the delivery time. Rest was great
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