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Rated 5 out of 5 stars
Verified

Called Blu and spoke with Kathy Cancro in cust svc. She guided me through the process of finding the pillow needed (our previous Blu pillow was purchased about 12 years ago and is loved). We’ve trie... See more

Rated 5 out of 5 stars
Verified

Love my new BioGel pillow! It’s very comfortable and kept me cool all night. I change sleeping positions a lot and this pillow felt amazing in every one. I had tried another memory foam pillow brand a... See more

Rated 2 out of 5 stars
Verified

Their products are great. My concern is that their shipping is "5-8 business days." I ordered a new pillow 10 days ago, yet I still haven't receiving any information that it has even been processed or... See more

Rated 5 out of 5 stars
Verified

Purchased the pillow for my brother. He had tried to order a Blu Sleep through another company approx. 2 months ago and still has not received it, he is currently trying to get his money back from t... See more

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Company details

  1. Furniture Store
  2. Bedroom Furniture Store

Information provided by various external sources

Most specialty sleep companies sell mattresses and pillows but few provide a definitive experience that enhances the lifestyle of the customer. Blu Sleep sources the finest, healthiest sleep product components from around the world that deliver a personalized pampering experience for our customers and result in a restorative and refreshing night’s sleep.


Contact info

4.2

Great

TrustScore 4 out of 5

99 reviews

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Hasn’t replied to negative reviews


Rated 5 out of 5 stars
Verified

I absolutely L💙VE these pillows.

I absolutely L💙VE these pillows. They are the best, most comfortable pillows I have EVER owned. Bought 2 of them back in 2019 and they have not lost the quality or function over those years.

Thank you so much for a GREAT COOLING, REFRESHING PRODUCT and the best sleep I've had in 60 years. I am enjoying my new replacements.

October 15, 2025
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Rated 5 out of 5 stars
Verified

Purchased the pillow for my brother

Purchased the pillow for my brother. He had tried to order a Blu Sleep through another company approx. 2 months ago and still has not received it, he is currently trying to get his money back from them. That being said, I ordered straight from Blu Sleep and it arrived quickly and he loves it. I have had a Blu Sleep pillow for about 10 years now and I swear by this pillow, I take it everywhere I travel. I have some serious neck issues and had tried every type of pillow I could find, they were just awful. I found Blu Sleep at a home show and I will never buy another pillow, unless its another Blu Sleep.

July 21, 2025
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Rated 3 out of 5 stars
Verified

Love the pillow !! ordering process meh

Kudos to Dina tsagaris she helped me out via email. My first order was backordered and she put in another order for green instead of orange that seemed to be stagnate after waiting a week I reconnected and she got my order right out to me.
FYI the product is great but it took awhile get to me.

July 21, 2025
Rated 5 out of 5 stars
Verified

Quick shipping but

Quick shipping but, unfortunately, they use Purolator. A total boondoggle for 3 days before I could get my pillows. The product itself is superb.

June 19, 2025
Rated 5 out of 5 stars
Verified

I love my blu pillow

I love my blu pillow. I have bought several and so have my friends after trying mine out. They are the best pillow for neck pain and side sleepers. My favorite is the lavender queen high but it’s hard to find that one in stock. I also would love a standard high size for travel.

June 6, 2025
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Rated 1 out of 5 stars
Verified

Immoral

Was given a code. Didn’t work. Asked for the discount on my order and was denied. Awful company morals. Don’t order from here.

May 1, 2025
Rated 2 out of 5 stars
Verified

Shipping is SLOW.

Their products are great. My concern is that their shipping is "5-8 business days." I ordered a new pillow 10 days ago, yet I still haven't receiving any information that it has even been processed or had a tracking number assigned to it. It's been 8 business days. So the products actual arrival time doesn't start until "10 business days" - at best. Terrible service for a company with such great, quality products.

April 6, 2025
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Rated 1 out of 5 stars

Shocked very normal pillow & 100%…

Shocked very normal pillow & 100% doesn’t worth this price

Ice Gel whatever it is the cold feeling stays for seconds and become warm

The reason i buy the pillow that i love the cold feeling on my head when you put your head for the first time every day when u sleep but its the same with any other pillow nothing special at all its less than normal… i dont know what technology they are talking about but nothing is there at all … basically what i want to say what ever describe about this pillow u dont feel it at all … this is my honest opinion… in short doesn’t deserve to buy it not worth at all its just like any normal pillow with memory foam … the funny part it says u wont feel neck pain after sleeping 3 days in this pillow am having neck pain… am really shocked and am not able to describe how much am shocked even after saying all above …. Am sorry but not worth at all

December 16, 2024
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