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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Customers appreciate the swift communication and the ease with which appointments are arranged, often highlighting the convenience of using platforms like WhatsApp for direct contact. Many users value the promptness and professionalism of the service, with jobs often completed quickly and efficiently. However, experiences appear to vary, particularly concerning the quality of service. Some reviewers express satisfaction with the expertise and attention to detail, while others suggest that the level of expertise can be inconsistent. A few consumers have also pointed out issues with communication, especially regarding scheduling and clarity of service expectations.

Based on these reviews

Rated 4 out of 5 stars

Very satisfied with the work done in my appartment. The technician, everything well in terms of the tasks requested. He did it very quickly. I am not giving 5 stars only because I was unable to commun... See more

Company replied

Rated 4 out of 5 stars

Easy communication.Whats app groups was created and it made sharing photos of the work so much easier. Mohammed came to fix our broken door handle. He was on time and completed the job very quickly.

Company replied

Rated 4 out of 5 stars

Very easy to use as a service, particularly appreciated the use of a Whatsapp group! Polite and nice repairman even if our problem couldn’t be solved

Company replied

Rated 3 out of 5 stars

they are good at communication. okay for basic things like gardening, etc. They don't have experts. had to call CE repair after their expert failed to do anything and still charged. Similar experience... See more

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Rated 5 out of 5 stars

Very responsive crew and they were really easy to work with. They also took the initiative to recommend ways to improve the installation. Overall really great experience and result.

Rated 5 out of 5 stars

Some minor issues to work through on missed appointment but overall the service was excellent and resolved / fixed the items I requested within the same day which is fast service! I can recommend. Tha... See more

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Rated 5 out of 5 stars

Great service. Appointment for fix my job request was immediately made. Easy communication. The handyman came on time and did his job wel. I was positively surprised how easily it all went.

Company replied

Rated 5 out of 5 stars

I received excellent communication from Mr. Fix support, which arranged an expert to assist me sooner than I had requested. While the problem itself could not be solved (not because of the expert) I h... See more

Company replied

Rated 5 out of 5 stars

I'm happy with MrFix company. The service was quick, affordable and done by professional that made sure everything was done with with care to a small details.

Company replied

Rated 5 out of 5 stars

We have used MrFix on a number of occasions for carpentry, white good repair and some general maintenance tasks. I may have been fortunate, but I have not needed to wait for an expert. The... See more

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Rated 5 out of 5 stars

Our experience was great. We had a “simple” issue with one of our radiators: we had to put it back where it was after painting behind it, and it was very heavy and the connection with the pipes wa... See more

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Rated 5 out of 5 stars

MrFix has connected us to a great and flexible all-round handyman, who asked for all kinds of relevant information before coming over so he brought all the right stuff and could start immediately! He... See more

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Rated 5 out of 5 stars

I used Mr. Fix three times for different reasons, from sealing the window leaks to assembling furniture. Can’t recommend them enough. They are quick to respond, and finish the job fantastically. They... See more

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Rated 5 out of 5 stars

Edwin was very helpful and professional, he was also really polite and got the job done quickly. A great service, quick and easy to use and communication could not have been any better. We could not... See more

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Rated 5 out of 5 stars

This was my first time using Mr Fix, and I couldn’t be more satisfied! I submitted my project yesterday and was quickly contacted to confirm a few details. By the end of the day, I was matched wit... See more

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Rated 5 out of 5 stars

Hired Tauhied via Mr.Fix for one day electrical job. Tauhied and his colleague did a good job and solved all the issues smartly. His communication was clear and he mentioned all the costs and approx... See more

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Rated 5 out of 5 stars

Excellent service from Mr.Fix! Had 4 jobs done, all well completed and reasonably priced. Don’t expect qualified technicians, just a pair of hands to do the jobs. I had ordered an electrician, a white... See more

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Rated 5 out of 5 stars

Mr.Fix has quickly found a handyman to hang our new TV on the wall. Communication was concise and to the point. Handyman Hicham is an expert at what he does and works quickly and efficiently. Very pos... See more

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Rated 5 out of 5 stars

Fast and clear communication with Mr Fixit and the contractor. He came within the time window and finished within the time estimate. He did the job (curtains) well and we were able to communicate in E... See more

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Rated 5 out of 5 stars

Super good service! I highly recommend to everyone! After asking for quote on the website, I had a call within 30’minutes with the client service and got an appointment with the expert within 3 days!... See more

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Rated 5 out of 5 stars

Tradesman Jaouad did a very good job with drilling things to the interior walls. He listened carefully to what I wanted, was respectful of my home, and the results were perfect! The communication with... See more

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Rated 5 out of 5 stars

Mr Fix was very responsive and connected me with an expert quickly. However, when the time frame was too long for my needs, I called Pim and he arranged to have an electrician 3 days faster. Tho... See more

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Rated 5 out of 5 stars

I am so impressed with this service. The cleaner Ali did a superb and detailed job, just as requested. I requested a last minute chimney sweep and Mr Fix found someone to take the job at night. Mr Fix... See more

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Rated 5 out of 5 stars

I needed a gardener to remove some trees, clean up some plants, and make the garden look clean and pruned, since I'm new to the place I opted for MrFix. The appointment was made very easily with an ap... See more

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Rated 5 out of 5 stars

Great work by Marijn who helped fix and replace the sink connectors/pipes. Excellent arrangement by Mr Fix. I was thrilled by their professionalism as nd level of service! Thank you... Till next time... See more

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Rated 5 out of 5 stars

Excellence! Mr Fix coordinated date and time in less than a day. Then, the electrician, Ali, was excellent on his job. He's also so professional and respectful. I highly recommend them!

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Rated 5 out of 5 stars

Very excellent service .. they were available quickly and excellent job done .. curtain rods fixing, light fixing and coat stand fixing was done.. very happy to use their services.. highly recommend �... See more

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Rated 5 out of 5 stars

Mr fix did a great job by creating a group so communication was easy. The professional Ali was wonderful. Very quick, did a good job assembling! Really happy with the guy!

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Rated 5 out of 5 stars

This isn’t the first time I have used MrFixIt and nor will it be my last! They make sorting out a renovation project no matter what it is so much easier then if you had to find people yourself. They o... See more

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Rated 3 out of 5 stars

Was good and efficient when on site. Communication could have been better when the first date had to be cancelled last minute did not hear anything about a reschedule for almost 24 hours

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Rated 5 out of 5 stars

The support provided was highly professional. I contacted Mr. Fix for them to source a contractor that could carry out an electrical repair to my house and within less than 20 minutes this was organ... See more

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Rated 5 out of 5 stars

Excellent service by Mr Sebastian (MrMusculo). He was very patient , listened to all my needs and ensured it was all met by taking constant feedback. Highly recommend this service!!

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Rated 3 out of 5 stars

The assignment of a contractor was fast and he came and fixed the issue. However, they need to make it clear in T&C that the minimal payment is 1 hr rate. In my case, the contractor came and fixed the... See more

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Rated 5 out of 5 stars

I wanted to hire a handyman to dissemble some furniture and fix some curtains to a hard concrete ceiling. Mr.Fix send me Frank and he came on time and cordially work and completed job. the work qualit... See more

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Rated 5 out of 5 stars

It was a really good service, I’m very satisfied with it, the work was done well and he was also very friendly. Mr. Fix was fast to contact someone and in the availability given, as always, good commu... See more

Company replied

Rated 5 out of 5 stars

I had a very good experience with MR. Fix. I needed a dishwasher installed, contacted them on Friday and on Monday the job was already done. Very fast and professional service.

Company replied

Rated 5 out of 5 stars

Hired an electrician, clear communication of time and job cost. showed up on time did work well and clean, I would recommend to anyone. Tops.

Rated 5 out of 5 stars

Great service! Expert came on time, explained what he will do to fix a window, and completed the job. Communication is easy via whatsapp group!

Company replied

Rated 5 out of 5 stars

Superquick, job well done. Posted the job, they create a whatsapp chat and it was all arranged superquick after that. Perfect result, fair price

Company replied

Rated 5 out of 5 stars

Very happy with the service and Felype was really good and did a great job. The service was easy and professional from start to finish with Mr fix and Felype

Company replied

Rated 2 out of 5 stars

The request is not clarified enough with the worker and cleaning expected was not done at all. Totally depends on luck to get a reliable worker.

Company replied

Rated 5 out of 5 stars

Good communication with the customer and Mr. Fix Divers and a wide field of service. Sharp and honest prizes for the quality offered.

Company replied

Rated 5 out of 5 stars

Very happy with the platform in general and the experts provided. Have been using it for several years; zero complaints.

Rated 5 out of 5 stars

Quick and easy installation of a cat net for our balcony -- the job was done well and coordinating was simple and clear.

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Company details

  1. Carpenter
  2. Electrician
  3. Gardener
  4. Locksmith
  5. Painter
  6. Plumber

Written by the company

Klus? ✓ MrFix koppelt je binnen 1 uur aan een lokale vakman. ✓ MrFix checkt klussers vooraf en kiest de beste klusjesman of specialist tegen een aantrekkelijk tarief. ✓ MrFix. In 1x goed.


Contact info

3.6

Average

TrustScore 3.5 out of 5

507 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 61% of negative reviews

Typically takes over 1 month to reply


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Rated 5 out of 5 stars

Oven repair

My oven needed fixing and it was very difficult to find someone to do the job. Mr. Fix found an expert for the specific brand of my oven (Boretti). It took the expert, Harry, a couple of visits between diagnosis, finding the replacement part. It wasn’t an easy fix and we can finally enjoy our oven. Communication, explanation on the issue was very transparent throughout.

October 17, 2025
Unprompted review
Rated 1 out of 5 stars

Very disappointing experience

I booked a service from MrFix and they sent two people — one specialist and another supposedly a translator. Fortunately, I speak Russian, so I was able to communicate directly with the worker. The second guy was mostly on his phone the whole time, not really helping.

They also wasted a lot of time by not bringing all the necessary tools with them — every time they needed something, they had to go back to their van, which took 20+ minutes each time.

In the end, the administrator called me and said they would charge for both people, even though only one actually worked.

Overall, a very bad experience. Would not recommend calling them.

October 23, 2025
Unprompted review
Rated 5 out of 5 stars

I was looking for a carpenter to fix a…

I was looking for a carpenter to fix a table with a broken leg. In less than 24h, the carpenter was at my place and did a fantastic job in less than an hour. I’ll be using this service more often for more repairs I need at home.

October 23, 2025
Unprompted review
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Rated 1 out of 5 stars

Very disappointing experience

Very disappointing experience. Mr Fix sent someone who stayed for less than 10 minutes and charged €80 just for the visit. Afterwards, they sent me an outrageously high quote for the actual work. It feels like a scam — definitely not worth it. I would not recommend this service.

October 8, 2025
Unprompted review
MrFix logo

Reply from MrFix

Sergi, we’re sorry to hear that your experience was disappointing. An inspection visit is indeed invoiced, as stated in our confirmation email and on our website, and this amount is always deducted as a discount if the customer accepts the quote. We aim to provide realistic and transparent quotes, and customers can always ask questions in the WhatsApp group about pricing or the work proposed. MrFix reads along and can advise where needed to support both clarity and fairness. Please let us know in the whatsapp group if you have any questions or concerns about the quote and we would love to provide clarity or make things right

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Rated 1 out of 5 stars

Scam behaviour – they come, pretend to try, and leave

Two people showed up for a simple job — why two?! Neither spoke English or Dutch, so communication was almost impossible. They looked at the issue, pretended to “try” for a minute, and immediately said “impossible, need to come again”. No effort, no tools, nothing — just a quick way to bill time and leave.

MrFix promises good communication and a WhatsApp group — never happened. Messages were slow or ignored, no coordination, no accountability.

They clearly knew the situation before coming and still showed up unprepared, only to claim it’s “impossible”. It feels like a planned way to collect money without doing any real work. Stay away — unprofessional, dishonest, and deliberately misleading.

October 17, 2025
Unprompted review
MrFix logo

Reply from MrFix

Thank you for taking the time to share your experience Karen. We fully understand it feel frustrated when a job is not solved in the first visit. Please note that although 2 experts showed up, you were invoiced for 1 expert.

We aim to do things right first time and although sometimes it is impossible to know the exact situation before arrival we will internally look into why you felt the experts were unprepared and where possible, resolve the issue. We

We appreciate your feedback and will use it to improve preparation, communication and coordination in the future. If you would like us to look further into your specific case, please let us know in the WhatsApp group so we can help.

Rated 5 out of 5 stars

I'm happy with MrFix company

I'm happy with MrFix company. The service was quick, affordable and done by professional that made sure everything was done with with care to a small details.

October 16, 2025
Unprompted review
MrFix logo

Reply from MrFix

Thank you for your great review Wojciech! We’re really happy to hear that the service was quick, affordable, and handled with attention to detail. That is what we aim to deliver with every job and we look forward to help you with your next home improvement!

Rated 5 out of 5 stars

Excellent experience in the Edinburgh…

Excellent experience in the Edinburgh shop. Fast, friendly, super-effective

October 16, 2025
Unprompted review
MrFix logo

Reply from MrFix

We are happy to hear you found our service fast, friendly and effective M! We look forward to help you in the future with your next home project.

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Rated 5 out of 5 stars

Great service, quick fixed

Great service. Appointment for fix my job request was immediately made. Easy communication. The handyman came on time and did his job wel. I was positively surprised how easily it all went.

October 12, 2025
Unprompted review
MrFix logo

Reply from MrFix

Thanks for your kind words! We’re glad to hear everything went smoothly and that the handyman arrived on time and got the job done well. We always aim to make the process as simple and stress-free as possible. Hope to help you again in the future!

Rated 5 out of 5 stars

Fast Service

Some minor issues to work through on missed appointment but overall the service was excellent and resolved / fixed the items I requested within the same day which is fast service! I can recommend. Thanks!

October 10, 2025
Unprompted review
MrFix logo

Reply from MrFix

Thanks a lot for your feedback! We’re happy to hear that everything was resolved quickly in the end. We do our best to make every job run smoothly and appreciate your understanding when small scheduling issues occur. Great to know you were satisfied with the result and thank you for recommending MrFix!

Rated 1 out of 5 stars

A guy came very fast to do nothing

A guy came very fast to do nothing.

Just to send a bill.

Nothing was done, no diagnosis, ... the technician says that the 12 years-old, expensive Siemens fridge was "too old".

Ever since (1 hr later) I keep on receiving request to pay 130 euros / threads to pay that + excess + for the non service.

Thanks very much for the non-service. & lost of time & energy.

Never

September 1, 2025
Unprompted review
MrFix logo

Reply from MrFix

Thank you for sharing your experience Luis. We’re sorry to hear you were disappointed. In some cases, an expert can only determine the issue onsite. And sometimes, it means that repair is not possible or worth it for older appliances. Please note that call-out and diagnostic visits are standard parts of the industry. We understand this can be frustrating. We take all the feedback very serious and use it to improve the service.

Rated 5 out of 5 stars

Easy communication and reliability

Easy communication and reliability

The repairman understood the problem immediately, suggested a replacement device and installed it on the spot. Everything works now!

September 5, 2025
Unprompted review
MrFix logo

Reply from MrFix

Thank you for your kind words! We’re happy to hear that communication was smooth and the issue was solved right away. Our goal is always to make do things right first time. Great to know everything is working again!

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Rated 5 out of 5 stars

Excellent communication

I received excellent communication from Mr. Fix support, which arranged an expert to assist me sooner than I had requested. While the problem itself could not be solved (not because of the expert) I have a clear idea of the situation and what needs to be done. I'm happy I contacted Mr. Fix.

September 10, 2025
Unprompted review
MrFix logo

Reply from MrFix

Thank you for sharing your experience Randhir! We’re glad we could assist you quickly and that the communication was clear throughout. We are sorry to hear the issue could not be solved, but we're happy you now know what needs to be done. We look forward to help you again with your next job!

Rated 5 out of 5 stars

Very happy with the service and Felype…

Very happy with the service and Felype was really good and did a great job. The service was easy and professional from start to finish with Mr fix and Felype

September 11, 2025
Unprompted review
MrFix logo

Reply from MrFix

Thank you for your kind words Patrice! We’re really happy to hear that Felype delivered great work and that everything went smoothly from start to finish. We aim to do things right first time and glad to know we succeeded. We’ll be sure to pass your compliments on to Felype!

Rated 1 out of 5 stars

Dishonest way of working

Requested help for a clogged sink, including all job details. The contractor ( Dm&Cobei construct) asked no questions. There were multiple technical issues with their website so I had to call them multiple times to even schedule an appointment. Then 2 people showed up at my house with a big machine

this was not needed at all. the sink was fixed in around 15 minutes. the machine was NOT used, only 1 person was required. I was charged 177 euros.

when asked why: the reason is 2 people and the equipment which was clearly not required . This was done on purpose in my opinion to charge as much as possible. I was not informed of this before the job either

August 27, 2025
Unprompted review
MrFix logo

Reply from MrFix

Thank you for your feedback Nicola. We’re sorry to hear you felt dissatisfied with the visit of the expert. With unclogging jobs, it is often difficult to know in advance how severe the blockage is or what equipment will be needed. That is why professionals sometimes bring extra tools or an additional technician to ensure the issue can be solved in one visit and avoid a second call-out. We understand this situation was frustrating for you and we will use your feedback to improve our service.

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