Scam behaviour – they come, pretend to try, and leave
Two people showed up for a simple job — why two?! Neither spoke English or Dutch, so communication was almost impossible. They looked at the issue, pretended to “try” for a minute, and immediately said “impossible, need to come again”. No effort, no tools, nothing — just a quick way to bill time and leave.
MrFix promises good communication and a WhatsApp group — never happened. Messages were slow or ignored, no coordination, no accountability.
They clearly knew the situation before coming and still showed up unprepared, only to claim it’s “impossible”. It feels like a planned way to collect money without doing any real work. Stay away — unprofessional, dishonest, and deliberately misleading.
Reply from MrFix
Thank you for taking the time to share your experience Karen. We fully understand it feel frustrated when a job is not solved in the first visit. Please note that although 2 experts showed up, you were invoiced for 1 expert.
We aim to do things right first time and although sometimes it is impossible to know the exact situation before arrival we will internally look into why you felt the experts were unprepared and where possible, resolve the issue. We
We appreciate your feedback and will use it to improve preparation, communication and coordination in the future. If you would like us to look further into your specific case, please let us know in the WhatsApp group so we can help.