MREmountain Reviews 20

The company did not ship the order, nor did they respond to requests for information via email and their web form. I disputed the transaction to get my money back. Do not deal with this company.

Total scam. Order placed and paid for. No delivery and total radio silence from the vendor. They ghosted me before, but eventually came through. Not this last time. Stay away from this company, not to be trusted.

Only place I've bought MRE's from and it's been fairly flawless for me. I have bought many MRE's there, enough to fill a large 24-hour MRE plastic bag with tissues and the like.

My experience has been pretty good in Denmark, I think they ship to me from Germany.

I ordered two Dutch rations. They made it to Los Angeles where customs/department of Ag seized the ration with pork/beef in it. Instead of just taking the packets out they took the entire ration.

Why do they ship prohibited items to the US? I lost $50 on this.

Buyer beware. Orders take many months to arrive, if at all. This is incredibly upsetting given the very high cost for these MREs.

Be very careful with any order since their customer support team does not address your questions. Will not be ordering from this group again.

Like many others have stated, my package was intercepted by customs. The entree pouch was removed. I would never have ordered it if I knew it was forbidden for import. And why would they sell it to me?? Company still hasn't replied to my emails regarding the delay, and I will see if they respond about the intercept issue. I can't believe there are companies like this, repeatedly screwing people over. Don't shop here.

Nice delivery on time and just what I ordered. Like another dane said best place to get mre & rations

Poor customer service. Never got an answer to my query and filed a payment dispute in the end.

Avoid at all cost! MREmountain is more or less a running scam. Ordering goods on the website works fine, but the confirmation mail is sent to your junk folder. Tracking number arrives in the same junk folder about 2 weeks after your order.

Customer service is severely dysfunctional. They have two websites with 3 (THREE) different email addresses for their "customer support" and NONE of them are replying back. I had to reach out to them via their facebook page and via messenger I could send them a message. Reply came after 1 week of trying, and follow-up responses came at about 1 week intervals, leading customers frustrated.

My order got stuck somewhere and they promised to look into it. After two weeks of trying to get some clarification from them, they replied and blamed it on their data system, I was told to wait until the end of November for it to be fixed. Everything seemed to be in order so I decided to wait.

Today I wanted to ask them a random question regarding one of their MRE's, I got a response quite quickly this time, and when I was about to reply back again I got an error saying my message couldn't be sent. After some investigation I realized that I had been blocked... My facebook account had been blocked, without reason given, by this guy Thomas Bland who singlehandedly runs MREMountain.

This Thomas Bland guy also removes comments as he see fit, from his facebook page posts, so it was fruitless to try to complain or prompt them to reply on messenger.

Item no receive. Seller doesn t anwer wtih internet Web site ( contact form ), Facebook, delete post, no serious ou maybe fake Web site ?

Was going to order 15 items from them, then came time to compute shipping. They wanted to charge me $20 shipping per item!!! I get it if I ordered one item ok, but per item, thats out of line. I decided to buy elsewhere and got all the items I needed. Tried contacting them about it if it was a mistake and if there was a way to have a bulk order. Never herd back from customer service.

Company refuses to communicate about items that get returned or even taken by customs,company cannot or will not deliver purchased products

First order i made with company was the 24 hour Russian MRE, was 24th of december 2022, They sent it out and just after a week later it gets stopped at customs, I emailed them about it and sent tracker number so they know it actually is being sent back to them by postal office/customs, long story short, they kept changing their story everytime i ask for tracker for the new/resent MRE. First they said they are resending it, few weeks later i email them and they said they are resending it shortly, then few weeks later they say same thing. 50 euros i payed for it. Cant get in touch with them anymore. But i did order stuff that did land, and quite fast so cant diss them on one order thats why i give 3 stars, just wh ever reads it. If you see your postage go through customs then your safe, otherwise you will have trouble. Giving 11/02/2023 date as its last time i heard from them

Ordered rations and only one made it through customs with the mains. I have emailed company 2 times and have not heard back yet. Very poor customer service and experience.

Good company, they always send, there are delays but this is rare!

I've recently placed order with the company for first time, in opportunity to try them out during their current Black Friday promotion reductions. Sadly much of what I liked on the site was out of stock. Since obviously their MREs rations sale and other ordering for Christmas has seemingly left them very stock depleted. Of my first order I was offered replacement or refund of one item it said was in stock, but which they tell me they actually don't have. I asked for refund. It was really just the foreign XL ration pack I wanted to try. Other things I ordered were two reduced price Norwegian Arctic military forces rations packs. And one set of flip cards, on Wilderness Wayfinding, which I'd wanted. These survival skills aid memoire cards seemed indicated as in stock when I ordered also, much like the XL rations I had wanted. I'm then told that the flip instructional cards are on back order to follow.
As the prices were so good in the sale, and I'd ascertained it was a UK based arm of the company I was ordering from postage free, I reordered one more of the Arctic rations different to try. (They're good dates on the first two arrived to me now, I think into 2023.)
Waiting on flip cards from first order. And second parcel of rations now.

Received good service and products. One item was not available as per the website but this was communicated quickly and with an agreeable solution.
Again they use a decent delivery service AND NOT HERMES hence I received it.
I will use again. Thanks

Have bought many rations from MREmountain-eu and MREmountain-uk. Rations are always packaged very well and as described.

Best place to get rations in the EU, no doubt. Just got the entire British ORP menu lineup. Free shipping for such a heavy package is a rare treat, and it got here fast and unscathed.

Brilliant service! Enquired about a rare ration, and by luck they had it in stock! The customer service is very helpful, and delivery was quick to the UK. Ration was in great condition, many thanks! Would recommend to anyone looking for rations.