I made a purchase and have been trying to reach the company by both email (no response) and phone (holding without any answer). The call back option also does not work. Is this a scam?
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MemberDeals is the leading travel and entertainment corporate benefits program that offers exclusive discounts to theme parks, hotels, attractions, events, movies and more.
United States
Replied to 100% of negative reviews
Typically replies within 24 hours
LOVE GOVX , very easy and professional to use , good products that they stand behind.
GOVX really made it seamless and easy. Got a weekend hotel trip to Tampa,FL with no issues and great member pricing. Would recommend for all things product and travel!

Reply from MemberDeals
Abysmal experience. Purchased Book of Mormon musical tickets a full month in advance, only to face a series of failures:
Had to call 2 days in advance because tickets still hadn't arrived. They promised delivery "at latest the day before" but failed again. Morning of the show, still no tickets - had to contact them once more.
Finally received tickets after waiting another 3 hours, but they were for the WRONG show in the same venue (with tickets that are half the face value of what we paid). Only after multiple contacts did they admit they wouldn't deliver what we booked. Worst part? There were still tickets available directly at the venue for the price category we booked on MemberDeals, so the show wasn't even sold out.
While they refunded the money (so not an outright scam), the wasted time dealing with their support and ruined evening plans cannot be recovered. The stress and disappointment of having tickets fail on show day is inexcusable.

Reply from MemberDeals
I made a purchase and have been trying to reach the company by both email (no response) and phone (holding without any answer). The call back option also does not work. Is this a scam?

Reply from MemberDeals

Reply from MemberDeals
What a AMAZING Discount Price to Cirque d Solei @ Disney !!! Thks ID.me for this offer to governments employees...

Reply from MemberDeals
This only took a few minutes. I found a better vehicle at a price lower than several other sites I searched.

Reply from MemberDeals
Service staff was excellent answered all questions and worked in a timely manner. Car was great

Reply from MemberDeals
Experience was fine. The reason for a 3 star is because on the main page it said total fees was $41. But then when you go pay they add taxes which was almost $12. So it’s deceiving.

Reply from MemberDeals
I saved quite a bit on tickets! They were sent to me right after I purchased them, but I didn't realize it. I waited on hold for over an hour trying to talk to someone in customer service about it, before realizing I already had them and hanging up. I had also emailed customer service and it took them over 48 hours to get back to me. So overall I gave them 5 stars because I saved money, got the SeaWorld tickets immediately, and had no issues using the tickets. I do think they need to improve their customer service availability for urgent situations like using tickets you buy the same day, just in case there are any issues. But I'd use them again!

Reply from MemberDeals
Using the website was great, no problems. However, we called our local AAA office and were told we could stop in the office and get the tickets we needed there. When we drove to the office we were told they don't do the tickets there and we could do this online. It was like we were a problem. Not great customer service.

Reply from MemberDeals
I have been using Holiday inn express for many years and all has been great. This one in Sanford North Carolina is great with cookies at night and close to most everything food, shopping and eats with pleasant sights also. Have stay before!
The reservation through GovX was fast and with savings this time.

Reply from MemberDeals
Please stay away. They submitted another order by mistake and whenever I call they never answer. 1 hour or more on the phone or calling first thing in the morning and no response. I left my phone number and sent them an email where they said they would reply and no answer so far it's been more than a month.

Reply from MemberDeals
Thought I was getting a decent deal on a car rental. I guess you get what you pay for. The taxes & fees were not included in the original quote. Thus, these charges we basically another days car rental. A second issue was that I made one car rental, I was sent 2 e-mails with order numbers and only one confirmation. It took me 3 pone calls, inclusive of a hang -up after waiting, and after asking for a call back on another call, I was never called back. Once customer service was finally reached, I was patronized and told that they messed up the first order, so they ordered again so I had less of a hassle. Hello.... waiting for hours on hold and for a return call is not less of a hassle. What ever happened to communication?

Reply from MemberDeals
Price changed after checkout. I was quoted $418 all fees included. Then after checking out final price was $48 more than shown on the prior screen. I have been trying to call the customer service number for 30min to dispute this issue and no one is picking up the line. This seems real shady and is poor business tactics.

Reply from MemberDeals
The discounted price for Disney tickets ended up costing us more as it was for the lowest tier- we ended up paying MORE than the regular price to go on the day we planned. The added on dining dollars are very misleading and can only be used mostly at random restaurants outside of the park. In addition you need to still purchase a gift card in order to use them so you end up spending MORE just to use what was given to you.

Reply from MemberDeals
Information explained. Easy to complete continue as is, and you will be successful.

Reply from MemberDeals
Could do better by giving me some deals or promo codes please and thanks

Reply from MemberDeals
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