Masterclip Animal Clippers Reviews 2,174

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars
Verified

Fast delivery, clippers came in a nice storage case, love that they are based by breed so felt confident using them on my old english sheepdog. The clippers have less vibration than other brands I hav... See more

Company replied

Rated 5 out of 5 stars
Verified

These clippers are brilliant - SO much better than the market leading brand which uses the same blades! I can clip several horses consecutively and they don’t overheat and continue to clip beautifull... See more

Company replied

Rated 5 out of 5 stars
Verified

Ordered new clippers arrived promptly very pleased with service. Previously used Cordless HD Roamer which were good but upgraded to V-Series variable are lighter and quieter. Come in a sturdy case fo... See more

Company replied

Rated 5 out of 5 stars
Verified

I needed some advice to help me choose the right clippers & blades, rather than messaging, I phoned Masterclip. The lady I spoke to couldn't be more helpful & she gave me great confidence to make a pu... See more

Company replied

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Company details

  1. Pet Supply Store

Written by the company

Masterclip is a professional online retailer offering only the best range of clipping products for dogs, horses, sheep and cattle. We offer a comprehensive range of clippers which are used by professional groomers, competition yards, veterinary practices, farmers and home users. Providing first class customer care is our main focus and our experienced staff are here to help. We are passionate about clipping and know our products inside out, that is why Masterclip is fast becoming the number one place to buy animal clipping products. Each of our products have been carefully selected, tried and tested and some of our clippers have won prestigious awards. All Masterclip products come with a 2 year warranty.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, they are a great British company. Plenty of choice of budget scissors if you don't want to shell out hundreds of pounds. Great for both commercial grooming and home grooming.

March 10, 2025
Unprompted review
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Rated 5 out of 5 stars

Fast delivery

Fast delivery, clippers came in a nice storage case, love that they are based by breed so felt confident using them on my old english sheepdog.
Excellent product easy to use and does a great job 👏.

July 22, 2024
Unprompted review
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Rated 5 out of 5 stars
Verified

Excellent

Great clippers all you can expect from masterclip products

October 22, 2023
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Reply from Masterclip Animal Clippers

Thank you Alison for taking the time to leave us a 5 star review :) Your feedback is greatly appreciated and we're thrilled you are pleased with the clippers. Please remember that for any help or advice going forwards, we are always here to help and offer our support.

Thanks,
Ben

Rated 5 out of 5 stars

The dog trimmer really works wonders

The dog trimmer really works wonders! It's effective, and my pup looks so neat after grooming. Plus, the packaging was secure, which is great.

January 5, 2024
Unprompted review
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Reply from Masterclip Animal Clippers

Thank you so much Chloe for taking the time to leave us a 5 star review. Your feedback is greatly appreciated and we're so pleased that you're happy with your new dog trimmer and hope the pup is enjoying the grooming experience!
Customer experience and satisfaction are at the forefront of everything we do so please remember that we are always here to help and advise going forwards.
Kind regards
Susie

Rated 5 out of 5 stars
Verified

great service!

December 29, 2023
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Reply from Masterclip Animal Clippers

Thank you so much Ian for taking the time to leave us a 5 star review. Your feedback is greatly appreciated and we're so pleased that you're happy with our customer service.
Customer experience and satisfaction are at the forefront of everything we do so please remember that we are always here to help and advise going forwards.
Kind regards
Susie

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Rated 5 out of 5 stars
Verified

They are great!

They are great!! Absolutely love them. Highly recommend

December 29, 2023
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Reply from Masterclip Animal Clippers

Thank you so much Jessie for taking the time to leave us a 5 star review. Your feedback is greatly appreciated and we're so pleased that you're happy with our clippers and our customer service
Customer experience and satisfaction are at the forefront of everything we do so please remember that we are always here to help and advise going forwards.
Kind regards
Susie

Rated 5 out of 5 stars
Verified

Fantastic service

Fantastic service of replacement faulty blade.
Quick no quibble helpful staff.
Would recommend

December 28, 2023
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Reply from Masterclip Animal Clippers

Thank you so much for taking the time to leave us a 5 star review. Your feedback is greatly appreciated and we're so pleased that you're happy with your replacement blade and our customer service.
Customer experience and satisfaction are at the forefront of everything we do so please remember that we are always here to help and advise going forwards.
Kind regards
Susie

Rated 5 out of 5 stars
Verified

Easy to order

Easy to order, delivered on time.

December 27, 2023
Masterclip Animal Clippers logo

Reply from Masterclip Animal Clippers

Thank you so much Beth for taking the time to leave us a 5 star review. Your feedback is greatly appreciated and we're so pleased that you're happy with our order process and speedy delivery.
Customer experience and satisfaction are at the forefront of everything we do so please remember that we are always here to help and advise going forwards.
Kind regards
Susie

Rated 2 out of 5 stars
Verified

My 5f overheats

December 27, 2023
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Reply from Masterclip Animal Clippers

Hi Donna, I am really sorry you are not happy with the 5F blade. This is most unusual and very disappointing, it sounds like it might be running too dry or has been over tensioned. I wil happily replace it for you for a new one and arrange to get this one back or I can have it back for a full refund. We never leave people stranded with clippers or blades that they are not happy with. If you let me know how you would like to proceed I can sort this out for you. Kind Regards Susie

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Rated 5 out of 5 stars
Verified

Excellent service always happy with my…

Excellent service always happy with my goods

December 31, 2023
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Reply from Masterclip Animal Clippers

Thank you so much Sharon for taking the time to leave us a 5 star review. Your feedback is greatly appreciated and we're so pleased that you're happy with our clippers and our customer service.
Customer experience and satisfaction are at the forefront of everything we do so please remember that we are always here to help and advise going forwards.
Kind regards
Susie

Rated 5 out of 5 stars
Verified

Wouldn't buy anywhere else

Wouldn't buy anywhere else. Excellent service and fantastic range of clippers and trimmers. Used masterclip for 8 years.

December 26, 2023
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Reply from Masterclip Animal Clippers

Thank you so much Vikki for taking the time to leave us a 5 star review. Your feedback is greatly appreciated and we're so pleased that you're happy with our clippers and our customer service
Customer experience and satisfaction are at the forefront of everything we do so please remember that we are always here to help and advise going forwards.
Kind regards
Susie

Rated 5 out of 5 stars
Verified
Masterclip Animal Clippers logo

Reply from Masterclip Animal Clippers

Thank you so much Julie for taking the time to leave us a 5 star review. Your feedback is greatly appreciated and we're so pleased that you're happy with our speedy delivery.
Customer experience and satisfaction are at the forefront of everything we do so please remember that we are always here to help and advise going forwards.
Kind regards
Jo

Rated 5 out of 5 stars
Verified

Arrived early and exactly as described…

Arrived early and exactly as described ,pleasure to deal with

December 30, 2023
Masterclip Animal Clippers logo

Reply from Masterclip Animal Clippers

Thank you so much for taking the time to leave us a 5 star review. Your feedback is greatly appreciated and we're so pleased that you're happy with your new purchase and our speedy delivery.
Customer experience and satisfaction are at the forefront of everything we do so please remember that we are always here to help and advise going forwards.
Kind regards
Susie

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Rated 5 out of 5 stars
Verified

Quick delivery

December 31, 2023
Masterclip Animal Clippers logo

Reply from Masterclip Animal Clippers

Thank you so much Mark for taking the time to leave us a 5 star review. Your feedback is greatly appreciated and we're so pleased that you're happy with our speedy delivery.
Customer experience and satisfaction are at the forefront of everything we do so please remember that we are always here to help and advise going forwards.
Kind regards
Susie

Rated 5 out of 5 stars
Verified

Excellent customer service

Contacted Masterclip due to Royal Mail failure.

Their response was incredible, efficient, professional, and to be honest, quite surprising in today's environment.

I know Masterclip products are first class, so I am happy to wholeheartedly recommend the product, and the company. Buy direct, it worth it for their customer care.

Kudos to Susie

December 30, 2023
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Reply from Masterclip Animal Clippers

I am very sorry this has happened, this is cause by Royal Mail and very disappointing. The blades left here on 2nd of Jan which is 6 days ago. We pay for a next day service so I think that sadly the parcel is either badly delayed or lost. I will dispatch a second order today and I have also emailed you with further information.

Again sincere apologies this has happened, we are entirely in Royal Mail's hands once the packages leave here.

Kind Regards

Susie

Rated 5 out of 5 stars
Verified

quick and easy thanks

December 29, 2023
Masterclip Animal Clippers logo

Reply from Masterclip Animal Clippers

Thank you so much Richard for taking the time to leave us a 5 star review. Your feedback is greatly appreciated and we're so pleased that you're happy with your new purchase and our customer service.
Customer experience and satisfaction are at the forefront of everything we do so please remember that we are always here to help and advise going forwards.
Kind regards
Susie

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