Verified
Made a tough day much easier! Very quick, professional and friendly team - had a walkthrough the house and planned everything out. Super quick to clear an astonishing amount - then patiently wait... See more
Company replied
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Review summary
Based on reviews, created with AI
Based on these reviews
Verified
From start to completion my experience with this company was first-class. All the staff were fantastic.. the people on the phone and the removal guys themselves. Nothing was too much trouble and the m... See more
Company replied
Really impressed by the organisation. They had all the right tools and materials to get the job done properly.
Company replied
We used M25 again for our recent move and they did not disappoint. Best value for money and the guys (part of the Kung Fu Panda crew) did a fantastic job clearing out the old place and getting us into... See more
Company replied
Verified
The removal team were amazing. Really fast and well organised. They looked after our things and made sure we could go to bed on arrival! There were however some issues with the logistics from the off... See more
Company replied
Verified
M25 were super efficient from the get go starting with the video house inspection. I have been kept abreast all the way with emphasis on removing stress and looking at solutions. The project manag... See more
Company replied
We had the pleasure of having team ‘Kung Fu Panda’ with George at the helm. They arrived early, got set up and immediately went to work with moving everything we had packed. The van was filled withi... See more
Company replied
Verified
These guys were absolutely amazing the services attitude and their manners were impeccable,they went over and beyond to help as much as they could so impressed with them. will be using again for my b... See more
Company replied
Verified
Huge thanks to George and the KFP team! They worked tirelessly, lifting heavy furniture and navigating tight spaces without any issues. Their positive attitude and efficiency made the move much less s... See more
Company replied
Verified
The team we had from M25 Movers was quick, thorough, and cooperative. However, they did mark-up some walls during the move into the new house, leave-out some screws in reassembling a bed, and damage a... See more
Company replied
Verified
The company was excellent in communicating throughout the move from start to finish. There was always someone available to answer questions if needed. The team was aptly named A-team managed... See more
Company replied
The Optimus team were amazing!! The two movers handled taking all our stuff up FOUR FLIGHTS of stairs with ease. We had additional items that were added with no faff, and everything was packed beautif... See more
Company replied
Verified
Just fantastic from first reservation to final box being unloaded. Third time I’ve used them and wouldn’t hesitate to do so again. Big thanks to Team Optimus!
Company replied
Absolutely outstanding service from start to finish! The removal team was professional, punctual, and handled everything with great care and efficiency. A special shoutout to Costatin Optimus, who t... See more
Company replied
Verified
Great, Polite young men. Very patient when asked to reposition furniture several times in my new residence. Even when we asked them to slide a heavy piece often until it was "just right"! We had heavy... See more
Company replied
Very good service, guys veer kind and helpful, very professional. Moved all the furniture and items. Super Mario team was great. Razvan was very cooperative. They came on time and estimated time of mo... See more
Company replied
We couldn't be happier with the service provided by M25 Movers. From start to finish, communication was excellent, which really helped the process. Then the packers were very efficient, and the moving... See more
Company replied
Verified
We had a really great experience with the Mad Max team. Naturally we were very nervous, moves are so stressful but the team were on time, so efficient and took great care with the packing and unpackin... See more
Company replied
Verified
The guys were fast and efficient, worked hard all day until the job was done. Amazing strength and re-assembly skills getting everything in the new place. Everything happened when it was supposed to h... See more
Company replied
Verified
A big shoutout to Constantin and the Bumblebee team for their amazing service! They handled our move quickly and professionally, ensuring everything was securely packed and transported. They even went... See more
Company replied
Verified
Definitely 5 Stars. They were absolutely wonderful. We only had one issue, my daughter’s bed frame broke. Not sure what the problem was but new one is arriving today and they very kindly said they... See more
Company replied
Verified
Ok service over all, the guys on the day worked really hard. on moving day I was asked to pay for the service, I asked if I could pay by credit card or Klarna as stated on their website. Neither were... See more
Verified
M25 Movers sent their Bumblebee team who were very patient, very efficient and very professional. Headache free. We were offered one fixed price for a big job. It was excellent value money. We will be... See more
Company replied
Verified
Absolute legends!! Our removals let us down and messed up on our moving day, M25 Movers saved us with an emergency van and 6 guys! I highly recommend them! Efficient, quick, reliable and very professi... See more
Company replied
Verified
Everything perfect from start to finish - kind, polite customer service , zoom video conference of every cupboard and room to estimate genuine amount to be transported, incredibly careful but quick p... See more
Company replied
Verified
King fu pandas was very friendly. Gave advice to help make the move easier, and accommodated for our requests. Efficient and smooth. My only advice would be if they were a little more organised. 3... See more
Company replied
Verified
Everything went well with M25 Movers. They were careful and efficient, but the overall price was a bit higher than we anticipated due to some last-minute additions, like dismantling furniture. Still,... See more
Company replied
Verified
Not fully happy, van was too small so had to leave things behind, they parked on the street even tho I had free parking at my property they got a parking ticket obviously and then asked me to pay for... See more
Company replied
Andrei and his team did a great job with our move. There was more stuff than we expected, and the job took longer than anticipated. Andrei just cracked in no questions asked and put in a really har... See more
Company replied
Optimus and his team did a great job. They worked until gone 9pm to ensure beds were put back together and we were all set in our new home. Polite, hard working and careful with both the furniture and... See more
Company replied
Verified
We had such a great experience with the bumblebee team today! They helped us through a really stressful move! They were so fast and efficient even in the pouring rain! We genuinely couldn’t have got t... See more
Verified
Booked M25 movers services on 31.01.25 at the time I informed them that did not yet have a moving date. I was told I could pay a deposit which would secure the price. At no point was i informed tha... See more
Verified
Absolutely outstanding 1st class service with an excellent price. The movers were so fast, careful, and lovely and polite guys and really took care of our items and needs
Company replied
M25 Movers made what could have been a stressful day into a seamless experience. From start to finish, the Kung Fu Pandas team—led by George—was prompt, efficient, and unfailingly friendly. They h... See more
Company replied
Verified
The actual movers were great, the head office admin was poor. Petru and the team of movers were good, quick and no damage to any items. However the head office team was difficult to deal w... See more
Company details
Written by the company
“The right way doesn’t have to be the hard way.” At M25 Group, our commitment to stress-free removals also means clients like you have the flexibility of a seasoned team and the certainty of a fixed price.
Contact info
86-90 Paul Street , EC2A 4NE, London , United Kingdom
- 02037432328
- canwehelp@m25movers.co.uk
- m25movers.co.uk
4.7
Excellent
775 reviews
Replied to 45% of negative reviews
Typically replies within 2 weeks
Cancelled our move with 36 hours notice
Cancelled our move 36 hours before our completion day. Avoid these cowboys at all costs and find a more organised moving company who won't ruin one of the most stressful and important days of your life.
We're moving out of London, and the afternoon two days before our move (about 36 hours) M25 emailed to say that they could no longer do the move 'due to unforeseen logistical challenges', after we booked it weeks in advance and had several phone calls/messages to plan the details.
The amount of stress involved in buying and selling a house in this country is mad, but you think "at least we have the moving company booked - they'll take the strain out of moving day."
The cherry on the cake was ending their email "we’d love to help you again in the future if the timing aligns better."
October 15, 2025
Unprompted review
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This company should be investigated.
I had high hopes for M25 Movers. Their customer service was great during the booking process, and the moving team worked hard over the two-day job (packing and moving). Everything seemed professional at first.
But things went downhill at the end. I was only allowed to inspect one of the two vans before being pressured to sign off the job. The second van had already left, and I was told it had been checked. I raised concerns, but was still pushed to complete the paperwork.
After the move, I discovered that an electronic item worth £400 was missing. When I submitted a claim, the company dismissed it immediately, saying I had signed everything off and suggesting I was making it up. Their tone became defensive and aggressive, demanding “proof” that the item was handed to them - something no customer could realistically provide.
Since posting my review, the company has escalated its response with formal legal threats, including a cease and desist notice and accusations of defamation by using my professional position, despite the fact that my review was posted from my personal account and contains no reference to my employer. They have even contacted my employer directly in what appears to be a clear attempt to intimidate me into silence.
They have also repeatedly misidentified the missing item as a vacuum cleaner, which shows they haven’t properly reviewed the claim at all.
This experience was a complete contrast to the professionalism I saw at the start. It also matches other negative reviews I’ve now read, where customers were treated poorly once something went wrong. M25 Movers clearly knows how to present well, but behind the scenes, their treatment of customers with issues is appalling.
If your move goes perfectly, you might be fine. But if anything goes wrong, be prepared for pressure tactics, legal intimidation, and borderline fraudulent practices. I would strongly advise others to think twice before trusting this company with valuable belongings - they should be investigated.
September 13, 2025
Unprompted review
I had some awkward furniture
I had some awkward furniture, but they managed it perfectly. Nothing was too much trouble.
September 2, 2025
Unprompted review
Reply from M25 Movers
Hello there, Graham,
Thank you for sharing this! 🙏
Awkward furniture can be tricky, but our teams are trained to handle every challenge with care and patience. We’re so glad to hear nothing was too much trouble and that everything was managed perfectly.
At M25 Movers, we pride ourselves on taking the stress out of moving — no matter how big, heavy, or awkward the item.
Wishing you all the best in your new home! 🚛✨
Best regards,
M25 Movers
Very impressed
Very impressed. They respected the property and worked with real attention to detail.
September 2, 2025
Unprompted review
Reply from M25 Movers
Hi Barney,
Thank you for the wonderful feedback! 🌟
Our crews know how important it is to treat both your belongings and your property with the utmost care, so it’s great to hear their attention to detail shone through. At M25 Movers, we believe a move should feel smooth and respectful from start to finish — and we’re glad that’s the experience you had with us.
Wishing you comfort and happiness as you settle into your new home! 🚛✨
Best regards,
M25 Movers
They made a big job look easy
They made a big job look easy. Hardworking and focused the whole time.
September 2, 2025
Unprompted review
Reply from M25 Movers
Hi Lawson,
Thank you so much for sharing this! 💪
Our crews take pride in staying focused and giving their all, no matter how big the job is. We’re glad to hear they made the process feel effortless for you — that’s exactly the stress-free experience we aim to deliver at M25 Movers.
Wishing you all the best as you settle in, and we’ll be ready anytime you need us again! 🚛✨
Best regards,
M25 Movers
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Great movers
Great movers. Everything was smooth, stress-free, and professional.
September 1, 2025
Unprompted review
Reply from M25 Movers
Hi Nathan,
Thank you for the fantastic feedback! 🌟
Smooth, stress-free, and professional is exactly the kind of moving experience we work hard to deliver every single time. We’re so glad we could take the weight off your shoulders and make things easy for you.
Wishing you all the best in your new home, and we’ll be here whenever you need us again! 🚛✨
Best regards,
M25 Movers
Really impressed by the organisation
Really impressed by the organisation. They had all the right tools and materials to get the job done properly.
August 30, 2025
Unprompted review
Reply from M25 Movers
Hi Tobey,
Thank you for your kind words! 🙏
Preparation is half the battle, and our teams always make sure they arrive with the right tools and materials so nothing gets left to chance. We’re delighted to know the organisation stood out and made your move feel that much easier.
At M25 Movers, it’s all about doing the job properly from start to finish — and we’re glad you experienced that with us. 🚛✨
Best regards,
M25 Movers
They worked efficiently but never…
They worked efficiently but never rushed. Everything was handled with care.
August 27, 2025
Unprompted review
Reply from M25 Movers
Hi Tom,
Thank you for such a lovely review! 🌟
Our crews are trained to move with purpose while still taking the time to treat every item with care. It’s great to hear that balance came through during your move — efficient but never rushed is exactly the standard we set at M25 Movers.
Wishing you all the best as you get settled in! 🚛✨
Best regards,
M25 Movers
I liked how communicative they were
I liked how communicative they were. They explained each step and kept me updated the whole time.
August 27, 2025
Unprompted review
Reply from M25 Movers
Hello there, Hadrian,
Thank you for sharing this! 🙌
Clear communication is such an important part of a smooth move, and we’re glad the team kept you informed every step of the way. At M25 Movers, we want our customers to feel reassured and in control, so hearing this feedback means a lot.
Wishing you all the best in your new space, and we’ll be here whenever you need us again! 🚛✨
Best regards,
M25 Movers
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Great service - efficient, friendly and professional. Mad Max team were outstanding
August 27, 2025
Unprompted review
Reply from M25 Movers
Hello there, Rich Mason,
Thank you so much for your amazing feedback! 🙌
We’re thrilled to hear you had such a positive experience with our Mad Max team. They take real pride in being efficient, friendly, and professional on every move, and your words will mean a lot to them.
At M25 Movers, it’s always about making the process smooth and stress-free — and we’re glad the Mad Max crew delivered that for you.
Wishing you all the best in your new home! 🚛✨
Best regards,
M25 Movers
They didn’t just move the boxes
They didn’t just move the boxes, they helped me set up furniture at the new place too. Much appreciated.
August 28, 2025
Unprompted review
Reply from M25 Movers
Hi Philip Turner,
Thank you for sharing this lovely feedback! 🙌
Our goal is always to go beyond just moving boxes — we want to make sure you feel comfortable and settled in your new space. We’re glad the team could help with setting up your furniture and take some extra stress off your shoulders.
Your appreciation means a lot, and we wish you all the best as you enjoy your new home! 🚛✨
Best regards,
M25 Movers
Everything was wrapped and handled with…
Everything was wrapped and handled with care. Even my glass table made it without a scratch.
August 23, 2025
Unprompted review
Reply from M25 Movers
Hi Douglas,
Thank you for your kind words!
We know how important it is to make sure every item, especially something as delicate as a glass table, is kept safe during a move. The team will be so glad to hear their care and attention made a difference.
We wish you the very best as you enjoy your new space!
Best regards,
M25 Movers
Highly recommend
Highly recommend. Professional team who know exactly what they’re doing.
August 23, 2025
Unprompted review
Reply from M25 Movers
Hi Lucas,
Thank you so much for the glowing recommendation!
We’re thrilled to know that our team’s professionalism and expertise made such a positive impact on your move. Moving can be a big milestone, and it’s always our goal to make the process smooth, efficient, and stress-free for our customers. Your trust and kind words mean the world to us, and we truly appreciate you taking the time to share your experience.
Wishing you happiness and wonderful new memories in your new home!
Best regards,
M25 Movers
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Such an easy process
Such an easy process. Booking was simple and the move itself was seamless.
August 16, 2025
Unprompted review
Reply from M25 Movers
Hello there Aiden,
Thank you so much for sharing your experience!
We’re delighted to hear that you found the whole process easy from booking through to moving day. Our team works hard to make sure everything feels smooth and stress-free, so it’s wonderful to know we hit the mark for you.
We truly appreciate your kind words and look forward to helping you again in the future if you ever need us!
Best regards,
M25 Movers
They managed heavy furniture down a…
They managed heavy furniture down a narrow staircase without leaving a single mark. Very skilled movers.
August 16, 2025
Unprompted review
Reply from M25 Movers
Hi David,
Thank you for the wonderful feedback!
Moving heavy furniture through a narrow staircase is never easy, but our team is trained to handle those challenges with care and skill. We’re so glad everything was delivered safely and without a single mark left behind. It’s great to know we could make the process stress-free for you.
Wishing you all the best in your new home!
Best regards,
M25 Movers
Very smooth move
Very smooth move. They kept things tidy and worked quickly without rushing.
August 16, 2025
Unprompted review
Reply from M25 Movers
Hi Fergus,
Thank you for sharing your experience with us!
We’re so pleased to hear that your move was very smooth and that our team kept everything tidy while still working efficiently. One of our main goals is to take the stress out of moving by striking the right balance between speed and care, so it’s wonderful to know that came across in your experience.
We truly appreciate your trust in us and wish you happiness and comfort as you get settled into your new place!
Best regards,
M25 Movers
Reply from M25 Movers
Hi Henry,
Thank you for your wonderful feedback!
We’re so glad to hear that everything went smoothly with no delays, no damage, and no stress — exactly the kind of experience we always aim to deliver.
Your kind words mean a lot to us, and we wish you all the best as you enjoy your new home!
Best regards,
M25 Movers
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Reply from M25 Movers
Hi Lucas,
Thank you for your kind words!
We’re delighted to hear that you found our team fast, careful, and reliable. Providing a smooth and positive moving experience is always our goal, and it’s wonderful to know we delivered that for you.
Wishing you all the best as you settle into your new home!
Best regards,
M25 Movers
Peter did a great job with our move
Peter did a great job with our move, he was carefull with our stuff, thank you
August 21, 2025
Unprompted review
Reply from M25 Movers
Hi Ionut Mares,
Thank you for your kind feedback!
We’re so pleased to hear that Peter took great care with your belongings and made your move a positive experience. We’ll be sure to pass along your thanks — he’ll be delighted to know his efforts were appreciated.
Wishing you all the best as you settle into your new home!
Best regards,
M25 Movers
Twice in 6 weeks and excellent service
This was our second time using M25 Movers in the space of 6 weeks and this time we had Super Mario Team with Constantin and Jonathan. They were excellent. They were fast, efficient and friendly and I couldn’t have asked for more! Genuinely really happy with M25 and their service. Can’t wait to use them again. Thanks again.
August 20, 2025
Unprompted review
Reply from M25 Movers
Hello Gurpreet Virk,
Thank you so much for choosing us not once but twice in such a short time — that trust means everything to us!
We’re delighted to hear that Constantin, Jonathan, and the Super Mario Team delivered the fast, efficient, and friendly service you deserved. Knowing that we could make both of your moves smooth and positive truly makes us proud.
We’ll be ready and happy to assist again whenever you need us — and we can’t wait to welcome you back!
Best regards,
M25 Movers
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