We are delighted with our experience from the initial ordering to the delivery. The lights are perfect for our room and we are enjoying using and looking at them. Thank you.
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
Review summary
Based on reviews, created with AI
Based on these reviews
Company details
Contact info
181 Haslucks Green Road, B90 2LG, Solihull
- 01217337770
- customerservices@lights2go.co.uk
- lights2go.co.uk
Replied to 15% of negative reviews
Typically replies within 1 month
Excellent service
Excellent service. Excellent products and value for money.
Excellent service
Excellent service, quality products and great value. Thanks to Ryan particularly for taking the time with his support and follow up.
Customer service doesn’t exist for issues!!
Lights I ordered came nice and quickly but discovered a problem with one of the glass light shades.
Customer service is none existent- you have 3 days to tell them of issues but they don’t appear to have a response time. 10 days after items received, phone calls not returned, emails not responded to so looks like I’ll have to do a Chargeback via credit card provider.
Would avoid because if order wrong you will be left unanswered
Best price around.
Searched numerous sites for the best price for the model we wanted & L2G were the clear winner. Our local light store advertised they would price match but when we told them the L2G price they were still £15 more expensive.
Really pleased with the product and…
Really pleased with the product and delievery service.
EXCELLENT SERVICE
We are delighted with our lights. They were competitively priced and arrived safely and securely.
Helpful staff members & good product
Positive outcome, staff very helpful and communicative. Quick postage and good quality items.
Beautiful product at bargain prices
Beautiful product at bargain prices, with reliable delivery date.
incomplete fulfilment of order
The order I have received is incomplete and I am having difficulty getting to speak to anyone.
They have now been in touch and sorted the problem
Highly recommend lights to go
Highly recommend lights to go, they kept me updated regarding delivery and the lights were really well packaged and delivered on time.
Excellent service
Quick delivery, packed safely in two big boxes.
Beautiful table lamp.
Good price and fast delivery
Very well packed all arrived in one…
Very well packed all arrived in one piece and looks great.
A great place to find lighting
Easy ordering and fast delivery plus a great selection of lighting at value for money pricing.
Beautiful lighting
Clear easy to use website. Great customer service. Fast delivery. Value for money. Beautiful lighting to suit every room.
great range of lighting at a good…
great range of lighting at a good realistic price easy to order fast safe delivery what more do you need
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.