lestyledeparis.com Reviews 2,827

TrustScore 1.5 out of 5

1.4

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Company details

  1. Women's Clothing Store

Written by the company

Abbigliamento donna, abiti da sera, per eventi, feste, cerimonie o cocktail ma anche casual giornaliero, ma anche accessori per ogni tipo di esigenza.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews


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Rated 1 out of 5 stars

A SCAM - DO NOT USE

Wholeheartedly agree with other dismal reviews. Customer service is NON-EXISTENT. In brief, I placed and order for two items. The first one arrived and was nothing like the picture. I contacted them a day later to request a refund - they say that it is easy to do so in Europe. NOT SO. You have to send the goods back, at your own cost, to China. They then offered me a 20% discount which would be refunded if I accepted. As you. can imagine, no refund has appeared. Chasing up, I received another email saying I was outside the 14 return period and so no exchange nor refund was possible. I wish I had checked the Trustpilot reviews before placing an order. DO NOT USE THIS COMPANY, IF INDEED IT IS A 'REAL' COMPANY. THEY ARE SCAM ARTISTS.

August 18, 2024
Unprompted review
Rated 1 out of 5 stars

INFERIOR GOODS AND MONEY NOT REFUNDED

I returned goods which were inferior quality, I followed their procedure having the parcel tracked, it has been delivered to China at import/export and they want an invoice which I hadn't been told about or made aware of. I have messaged them many times and Anna at Lis Paris won't answer my messages. There is another company involved as I made a complaint via Paypal which is how I paid, they are Modern Fashion Ltd and they are not interested in helping. I have come to the conclusion this company takes your money and if you return the goods, they won't reimburse you and are a scamming company!! The webpage needs to be taken down.

July 28, 2024
Unprompted review
Rated 1 out of 5 stars

Don’t waste your time or money on this…

Don’t waste your time or money on this business the are SCAMMERS, they was suppose to send me my parcel 3 weeks ago I’m still waiting. Tracking says it haven’t even been confirmed yet but they are happy enough to take money , luckily the bank has refunded me but I wouldn’t like this to happen to someone else.

February 26, 2024
Unprompted review
Rated 1 out of 5 stars

don't waste your time or money

don't waste your time or money. I received the parcel 2 months after placing the order. i ordered 5 items. 2 came and it's the cheapest. too bad for words. they reply to e-mail very professionally, but you will not get money back. they don't have items in stock. remember you can use the Chargeback option and get your money back from the thieves. they need to be cut off from money and an easy way to make money and steal from people.

February 21, 2023
Unprompted review
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Reply from lestyledeparis.com

Dear Marcin,

thank you for taking the time to give us your feedback and for bringing your issue to our attention.

We would like the opportunity to further elaborate on your review.
You can reach us at any time at the e-mail address or on the other platforms that we put at your complete disposal, to explain your problem and solve it in the best way.

However, we will try to improve our service also thanks to your review.

Best regards,
the Le Style de Paris team

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Rated 1 out of 5 stars

They are scammers!!!

Sono truffatori!!!
Ho ordinato un articolo a marzo ma non l'ho ancora ricevuto dopo più di 6 settimane. Tutti i tentativi di riavere i miei soldi sono impossibili. Li ho contattati, hanno raccontato storie e fornito motivi per cui NON restituiranno i soldi.
Da marzo 17 fin'oggi!!!

They are scammers!!!
I ordered for an item in March but still have not received it after more than 6 weeks. All attempts to get my money back are impossible. I've contacted them they told stories and gave reasons why they WON'T return the money.

March 17, 2023
Unprompted review
Rated 1 out of 5 stars

Disaster! Do not order

Disaster!
I ordered the dress approximately two months ago. I still haven't received information about the delivery, According them, it hasn't been 30 days yet. But maybe, They live or another planet.
I definitely do not recommend!

April 25, 2023
Unprompted review
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Reply from lestyledeparis.com

Dear Alexandra,

thank you for taking the time to provide your feedback and for bringing your issue to our attention.

We would like to have the opportunity to further elaborate on your review.
You can reach us at any time at the e-mail address or on the other platforms that we put at your complete disposal, to explain your problem and solve it in the best way.

However, we will try to improve our service also thanks to your review.

Best regards,
the Le Style de Paris team

Rated 1 out of 5 stars

they steal! Never buy from them!

Well, even though they don’t refund my money for a product NOT DELIVERED since November/22, they still say that my complaint isn’t valid. I got no money back, no products delivered, and they simply do not reply emails anymore.
They stole me!!!!!!!!!

November 12, 2022
Unprompted review
Rated 1 out of 5 stars

Pure scam!!

Pure scam!!! Don't give them a single cent!! You pay and then you can simply forget about your order and your money... SCAM!! Been trying to get my money back for 3 month now.. Hopefully I'll be able to get them checked and stopped by the ecc so that they won't scam anybody else.

--------

You keep asking my email while you perfectly know what it is and you are already not responding to my request, which is very simple: REIMBURSEMENT
Not a voucher, not another order, just my money back, 3 MONTHS...IT'S UNBELIEVABLE !!

January 2, 2023
Unprompted review
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Reply from lestyledeparis.com

Gentile Erica,

grazie di averci dedicato del tempo per il suo feedback e per aver portato il suo problema alla nostra attenzione.

Vorremmo avere l’opportunità di approfondire ulteriormente la sua recensione.
Può raggiungerci in qualsiasi momento all’indirizzo e-mail o sulle altre piattaforme che mettiamo a vostra completa disposizione, per esporre il suo problema e risolverlo nel migliore dei modi.

Ad ogni modo, cercheremo di migliorare il nostro servizio anche grazie alla sua recensione.

Cordiali saluti,
il team di Le Style de Paris

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Rated 1 out of 5 stars

scammers

scammers! I placed an order over a month ago and still haven't received it. they answer by mail in 5 days what to expect 30 days and that's it. but I've been waiting for over a month. there are no contacts other than mail, which is very suspicious for a store. I do not advise !

February 11, 2023
Unprompted review
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Reply from lestyledeparis.com

Dear Maria,

thank you for taking the time to provide your feedback and for bringing your issue to our attention.

Your order proceeds regularly according to our timing.
It would be a good habit for the customer, before, or even after placing the order, to read our shipping information in which it is transcribed that some orders can take up to 30 working days to be processed only.
Below we leave you the link where the shipping information is present, which may be useful to you: https://www.lestyledeparis.com/pages/informativa-spedizioni

However, we will try to improve our service also thanks to your review.

Best regards,
the Le Style de Paris team

Rated 1 out of 5 stars

DON'T BUY IN THIS BUSINESS! THEY DON'T COMPLY WITH THE AGREEMENT

I WILL NOT BUY ANY MORE ON THIS SITE LE STYLE DE PARIS, I MADE 2 PURCHASES ONE ON 02/13/23 AND ANOTHER ON 02/14/23 I PAID TO ARRIVE FAST, BUT TODAY IS 02/27/23 AND I HAVE NOT RECEIVED MY ORDERS .ON THE PAGE IT SAYS THAT IN ITALY IT TAKES 2 TO 10 DAYS TO ARRIVE THE ORDER, IT HAS ALREADY PASSED AND I HAVEN'T RECEIVED IT. DISRESPECT WITH THE CUSTOMER. ABSURD THIS I WARNED THE COMPANY THAT I HAVE A WEDDING ON 02/28/23 THEY SAID IT WOULD ARRIVE ON TIME SO I DON'T WORRY, IT DIDN'T ARRIVE AND NOR A TRACKING NUMBER ON THE WEBSITE.

February 13, 2023
Unprompted review
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Reply from lestyledeparis.com

Estimado Aparecida,

gracias por tomarse el tiempo para enviarnos sus comentarios y por hacernos llegar su problema.

Sus pedidos proceden regularmente de acuerdo con nuestros horarios.
Sería buena costumbre que el cliente, antes, o incluso después de realizar el pedido, lea nuestra información de envío en la que se transcribe que algunos pedidos pueden tardar hasta 30 días hábiles en ser procesados ​​únicamente.
A continuación le dejamos el enlace donde está presente la información de envío, que puede serle útil: https://www.lestyledeparis.com/pages/informativa-spedizioni

Sin embargo, intentaremos mejorar nuestro servicio también gracias a su revisión.

Atentamente,
el equipo Le Style de París

Rated 1 out of 5 stars

SCAM! Avoid this company at all costs!

This experience is the worst I have had in my whole life! NEVER ORDER from this website as they will not send the items and tell you that they cannot refund you back. I ordered on the 21st of November and they still have not even dispatched my order! This order was a Christmas gift for my girlfriend and because I did not receive it by Christmas, I told them by e-mail that I no longer need it. Now they simply ignore me, so in the end I have not received the items nor my money back. SCAM!

December 29, 2022
Unprompted review
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Reply from lestyledeparis.com

Dear Dominykas,

thank you for taking the time to give us your feedback and for bringing your issue to our attention.

His order proceeds regularly according to our timing. It would be a good habit for the customer, before, or even after placing the order, to read our shipping information in which it is transcribed that some orders can take up to 30 working days to be processed only: https://www.lestyledeparis.com/pages/informativa-spedizioni

However, we will try to improve our service also thanks to your review.

Sincerely,
the Le Style de Paris team

Rated 1 out of 5 stars

SCAM

order number 62761
I ordered in November from them, I paid more than 200 euros, my order is still outstanding. The customer service is disgusting, they keep telling me to wait for the order to get my refund, but the order doesn't even exist, I guess.
I called the bank, I called Scalapay, I'm writing this review on trustpilot, and for sure I'll proceed with a legal complaint.

November 15, 2022
Unprompted review
lestyledeparis.com logo

Reply from lestyledeparis.com

Gentile Federica,

grazie di averci dedicato del tempo per il suo feedback.

Il suo ordine procede regolarmente.
Diamo per scontato che il cliente, prima, o anche dopo aver effettuato l'ordine, prenda visione della nostra informativa spedizioni in cui è trascritto che, alcuni ordini, possono impiegare anche fino a 30 giorni lavorativi per la sola evasione, quindi, la invitiamo a prenderne visione: https://www.lestyledeparis.com/pages/informativa-spedizioni

Ad ogni modo, cercheremo di migliorare il nostro servizio anche grazie alla sua recensione.

Cordiali saluti,
il team di Le Style de Paris

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Rated 1 out of 5 stars

Absolutely dreadful experience

Absolutely dreadful experience. The item bought in august never arrived - even when chased the answers were always vague. It’s now December and after asking for a full refund, I still haven’t received a valid answer from this company. Do not buy from them EVER

August 15, 2022
Unprompted review
lestyledeparis.com logo

Reply from lestyledeparis.com

Dear Sarah,

thank you for taking the time to give us your feedback.

The refund has been issued to the payment method used during the purchase.

However, we will try to improve our service also thanks to your review.

Sincerely,
the Le Style de Paris team

Rated 1 out of 5 stars

SCAM ALERT!! Stay away!

I made an order over 3 months ago, exactly 73 business days, as they say allow 30 business days. I have emailed several times enquiring about my order but when they couldn’t give an explanation or estimated delivery day I demanded a refund and now they are ignoring my emails. This website/business is a SCAM do not spend your money!!!!!

August 3, 2022
Unprompted review
lestyledeparis.com logo

Reply from lestyledeparis.com

Dear Charlotte,

Thank you for taking the time to give us your feedback and for bringing your issue to our attention.

We would like the opportunity to further elaborate on your review.
You can reach us at any time at the e-mail address or on the other platforms that we put at your complete disposal, to explain your problem and solve it in the best way.

However, we will try to improve our service also thanks to your review.

Sincerely,
the Le Style de Paris team

Rated 5 out of 5 stars

Fabulous shop lovely suits and amazing…

Fabulous shop lovely suits and amazing management; the shipment is quick and effective, the size chart ensures that the dress fits right.

June 22, 2022
Unprompted review
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Reply from lestyledeparis.com

Dear Lucilla,

thank you very much for your positive feedback.

We are happy with it, we work hard to make sure our team operates efficiently, and we are really excited about your satisfaction.

We hope to hear from you again soon!

Sincerely,
Le Style de Paris team

Rated 1 out of 5 stars

This is I regretted that don't check the reviews before I ordered from the website.the second time I am writing a…

This is the second time I am writing a review, it is unbelievable I ordered the clothes over 4 months ago and I am still waiting to receive them.
When I contact them after e-mails and emails finally I received a reply which highlighted the 30 working days for delivery.
I regretted that don't check the reviews before I ordered from the website. Please don't trust this website!!!

May 19, 2022
Unprompted review
lestyledeparis.com logo

Reply from lestyledeparis.com

Dear Dilasni,

thank you for taking the time to give him feedback and for bringing his issue to our attention.

We would like to have the opportunity to further explore your review, we apologize for the inconvenience.
You can reach us at any time at the e-mail address or on the other platforms that we put at your complete disposal.

In any case, we will try to improve our service also thanks to your review.

Best regards,
Le Style de Paris team

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Rated 2 out of 5 stars
Verified

Ordered the biggest size

Ordered the biggest size, didn’t fit me despite the explanations on their website. Had to give it as a gift to a girl that wear a size 38! Did not receive any information on the possibility to return the set. The clothes were beautiful though.

August 30, 2021
lestyledeparis.com logo

Reply from lestyledeparis.com

Hi Miss Mila the company takes into consideration any kind of feedback on how to improve our services, your order was delivered on the 17th we are pleased that you liked the product but we are sorry that you did not fit the size, at that moment there was a notice informing that customer service would be absent until day 27, as far as the return is concerned you can do it in total autonomy by going to the footer of the homepage of our site. Yours sincerely

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