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All good except that one of the books has arrived a bit damaged. Not big problem but I'd suggest better packaging. The books are lovely and all your brand is awesome. Thank you
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Review summary
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Based on these reviews
Verified
YTRRU75II57E6
From the moment you walk in, you’re greeted with a vibrant atmosphere filled with creativity and joy. The selection of unique and whimsical products is impressive—there’s always something new to... See more
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Article un peu abîmé, suite à mon commentaire, prise de contact immediate et solution trouvée! J’ai reçu un nouvel article, service relation client au top! Merci ☺️
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Fast delivery Very well satisfied by the products
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I had a very good experience and the product was delivered one day earlier than the estimated time.
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Pb car rajout de 4€ ds l addition mais très bonne réactivité
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Article conforme à la description et très beau
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Très bel article. Conforme à sa description.
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En attente de dégustation du whisky.
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Product nicely packaged and delivered
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RAS article conforme à ma commande
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Super ! Simple et rapide
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Rapide, simple et efficace.
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Good products and efficient service. Tres satisfait .
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Bel article, conforme à la description.
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Not the cheapest in the market but the lovely and uncommon selection of items make it worthwhile. I live in the US and could place an order for someone in France - their response to my query was fa... See more
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I absolutely love the products from this shop, every time I have shopped here to find gifts for the babies in my life, I find the perfect thing. Delivery was fast and everything was great. Thank you!
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Non comment
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Super livre!
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simple et conforme
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Rapide, simple, efficace
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Simple rapide efficace
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Tres bon service !
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Rapide et simple
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Perfect like always
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Excellents articles, qualité et prix sympas.
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Je recommande, site super 👍
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Article conforme à la description et très joli
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La couleur de l’article ne correspond pas la couleur de la description et à la photo
Company replied
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Super. Bravo! …. … .
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Super ! Envoi ultra rapide et communication excellente
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Rapide, efficace, paquet emballé avec attention... Un grand merci
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Great quality product, arrived quickly in time for Christmas.
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J'adore Willey le crocodile il est si doux 😍
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Original and good quality things, excellent service
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Rapide ,efficace, Top 👍🏼
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Au top ! Rapide fiable original !
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Conforme à la photo, très bien!
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Très bon service client !
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Super mignon et original j’adore
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Belle affiche !
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Nickel Produits au Top !!!
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Super site merci
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Tres bon service
Company details
Written by the company
L’e-shop pour un cadeau homme et femme réussi : beaux accessoires, alcools du monde, objets design, expériences uniques et idées personnalisables. Nous passons au peigne fin ateliers, distilleries et studios pour ne garder que le meilleur : pièces bien faites, éditions limitées et découvertes qui font vraiment plaisir. De quoi vous aider à dénicher facilement l’attention idéale pour un anniversaire, un pot de départ, Noël, la Fête des Mères ou la fête des Pères, la Saint-Valentin, une invitation à un dîner improvisé, pour votre padre qui a déjà tout, pour dire merci à un hôte… ou tout simplement pour vous faire plaisir. Du petit budget au cadeau d’exception, vous trouverez des coffrets prêts à offrir, des accessoires du quotidien bien pensés, des spiritueux et autres découvertes gustatives, des objets design pour la maison, ainsi que des expériences originales à vivre et à partager. Des nouveautés chaque semaine, des collaborations exclusives avec des créateurs, et des guides cadeaux inspirants pour trouver l’idée juste, rapidement, selon vos envies. Parcours d’achat clair, filtres par budget et centres d’intérêt, options d’emballage cadeau, carte cadeau, paiement sécurisé, livraison rapide et soignée : tout est pensé pour réussir votre cadeau sans prise de tête. Bref, de quoi surprendre sans se tromper. Tout simplement.
Contact info
29 Rue Notre-Dame de Nazareth, 75003, Paris, France
- lesraffineurs.com
4.3
Excellent
18K reviews
Replied to 97% of negative reviews
Typically replies within 1 month
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Reply from Les Raffineurs
Bonjour Céline,
Nous sommes vraiment désolés pour ce retard de livraison.
Nous avons en effet rencontré quelques soucis concernant la livraison de la Yoto, et nous nous en excusons. Un bon de dédommagement vous a été offert pour compenser cet envoi tardif.
Nous espérons que vous pourrez tout de même profiter pleinement de votre achat et nous vous remercions pour votre compréhension.
Nous vous souhaitons une agréable journée.
L'équipe des Raffineurs.
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Fast delivery & satisfied w product
Fast delivery
Very well satisfied by the products
January 28, 2025
From the moment you walk in
From the moment you walk in, you’re greeted with a vibrant atmosphere filled with creativity and joy. The selection of unique and whimsical products is impressive—there’s always something new to discover.
During my last visit, I found a collection of quirky gardening tools that made me laugh out loud! The attention to detail in each item is remarkable, and it’s clear that the owners put a lot of thought into curating the inventory. I also loved the selection of funny cards and stationery—they’re perfect for any occasion.
The staff is fantastic and always willing to assist. They made me feel welcome and shared some great recommendations based on my interests. I left with a shopping bag full of treasures and a smile on my face.
December 20, 2024
Unprompted review
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It took 4 times back and forth from…
It took 4 times back and forth from logistics center to relay. Good news is I received the package in the end. But I still don't know the reason why take so many times of delivery to relay.
November 8, 2024
Reply from Les Raffineurs
Hi Jane,
We are sorry for this delivery incident.
We have escalated the problem to the carrier so that this does not happen again.
We hope you like your purchases.
Have a great day,
L'équipe des Raffineurs
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Très bel article
July 10, 2024
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Article correspondant à sa description…
Article correspondant à sa description et réception très rapide du colis
Merci
July 12, 2024
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Reply from Les Raffineurs
Bonjour Anne-Denise,
Merci pour votre avis.
Nous sommes navrés que le packaging du produit ne soit pas à la hauteur de vos attentes.
Nous prenons cependant note de vos remarques afin d’améliorer nos services.
Excellente journée,
L’équipe des Raffineurs
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Customer center impeccable!
January 10, 2024
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Good
I had a very good experience and the product was delivered one day earlier than the estimated time.
December 18, 2023
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Simple et rapide.
December 6, 2023
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Conforme à la description
November 29, 2023
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