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Rated 1 out of 5 stars

This company is a scam! I ordered body shapewear and returned it because I tried it on and it was too small. They cancelled my return saying it was in unsatisfactory hygienic condition and attached a... See more

Rated 5 out of 5 stars
Verified

Believe it or not, I asked AI (artificial intelligence) for some suggestions for finding the best underwear for an apron belly...Leonisa came up among the top two or three. After visiting your website... See more

Rated 5 out of 5 stars
Verified

This bodysuit does everything! It smooths and slims my middle. It supports my breasts while the cross-cross, plunge neckline separates them, so that I don’t have uniboob and can wear lower-cut dresses... See more

Rated 4 out of 5 stars
Verified

Fantastic that shipping all the way from Georgia USA to remote Western Australia arrived within 2 weeks. The website is easy to use, and the product photos and descriptions are clear. Prices a... See more

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Company details

  1. Women's Clothing Store
  2. Men's Clothing Store
  3. Swimwear Store
  4. Underwear Store

Written by the company

Leonisa’s innerwear is #1 in design and technology. 100% of our garments are produced in-house, in the Americas. We have over 65 years of experience creating high-tech innerwear that offers comfort, shape, durability, and built-in confidence. Once you try us, you won’t ever go back!


Contact info

4.2

Great

TrustScore 4 out of 5

4K reviews

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Hasn’t replied to negative reviews


Rated 1 out of 5 stars

This company scams their customers!

This company is a scam! I ordered body shapewear and returned it because I tried it on and it was too small. They cancelled my return saying it was in unsatisfactory hygienic condition and attached a picture of shape wear with what looks like fresh vaginal discharge on it. So gross and not mine. I didn't even try it on without underwear and had it on for 10 seconds. Further to that, any woman knows what fresh vaginal discharge looks like and dried up. You're going to tell me this stayed fresh for over a week??? They are scammers and just don't want to give me my money back and it's a disgusting way to go about it. I'm not some dirty person.

October 21, 2025
Unprompted review
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Rated 1 out of 5 stars

I purchased about 20 panties for the…

I purchased about 20 panties for the past 15 years and most of them run open in the back. I contacted supervisor and send images, but they seem did not want to help and comes up with tons of excuses. Just rested last week 4 and at abaxin 2 fir last 2 months, they don’t care .. Well I need replacements some if them. Carolina , the supervisor refused to help

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

Nice products!

I have purchased multiple bras, and they have been really comfortable and durable! I have never had any issue with them, and it's the brand I trust the most for my underwear.

August 29, 2025
Unprompted review
Rated 1 out of 5 stars

Bra bands roll/Horrible customer service

Horrible customer service! Purchased 2 bras from this company. After wearing them once, both bra bands rolled in between the underwire. Was told to send them back by customer service for a refund. Once they received the bras back, was told that they would not give a refund because they were worn! Buyer beware!

August 26, 2025
Unprompted review
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Rated 1 out of 5 stars

The product I ordered was "simply…

The product I ordered was "simply comfortable" stretch boyshorts. Let me say, the idea of simply comfortable should be something that has flex and lets you move. What the product seems to be is a girdle. Very firm, no give to the material and as for being a boy short, no. They just don't live up to the description. The site promises a 100% free return. I started a return process, and it got flagged as ineligible for return. This was NOT noted before I bought them, or I never would have paid for something I didn't know if it would fit or not. I emailed them, asking to at least be able to exchange, I don't need a refund, I want something I can actually wear. I am not hopeful though.
Reading reviews, those who are not happy are never answered by customer service, so I will give it a few days, but for now, I would say do not order from this company, they do not seem to keep their promises of 100% free returns. I am very upset.

May 30, 2025
Unprompted review
Rated 1 out of 5 stars

Do Not Purchase, Choose SPANX

The product is pretty good quality but zero customer service. I bought 2 sizes to see what would fit best, wanting to return the size that’s too big…and then knowing my size, was planning to purchase more products. But, after 3 emails to customer service, still no response.

Save yourself the hassle and purchase SPANX - incredible customer service, and better quality products!

PURCHASE AT YOUR OWN RISK.

December 4, 2024
Unprompted review
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Rated 4 out of 5 stars
Verified

I bot some brassiere but the zine is…

I bot some brassiere but the zine is small for me ….how I returned ????

August 15, 2024
Leonisa logo

Reply from Leonisa

Hello Yamileth! Thank you for your feedback. We are so sorry the item did not fit as expected. Please feel free to request a refund or exchange of your item directly on our website: https://www.leonisa.com/pages/returns-exchanges, or contact us at infousa@leonisa.com for further assistance.

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Rated 2 out of 5 stars
Verified

Terrible quality

Terrible quality, expected more.

August 22, 2024
Leonisa logo

Reply from Leonisa

Hello Mila! Thank you for your feedback. We are so sorry that the item is not as expected. Please feel free to return it directly on our website here: https://www.leonisa.com/pages/returns-exchanges, or contact us at infousa@leonisa.com for further assistance.

Rated 5 out of 5 stars
Verified

The shopping is easy

The shopping is easy, it comes pretty quickly and the quality is unbelievable. I love that I can try things on and send them back if they don't fit. Thank you for a wonderful customer service!

August 23, 2024
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Rated 5 out of 5 stars
Verified

A brand you can trust

I have always love and trust this brand.
Their products are great and very well made. I love that Incan buy Leonisa in the states.
I bought 3 items and return one, and the return was a breeze.

August 22, 2024

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