Leedslocksmithservice 

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Rated 5 out of 5 stars

Sorted out a badly fitted, sagging front door perfectly. Not the cheapest but well worth the money. Would definitely use again.

Rated 5 out of 5 stars
Invited

A very prompt service as we had lost our house key. Quickly gained entry and showed us how vulnerable our property was with current locks. Then replaced our lock with an upto date secure lock. Cost le... See more

Rated 5 out of 5 stars

Called the company at 9.10 after not being able to get in due to the door handle jamming. 20 minutes later Vadim (an employee from a third party company VK Locksmiths Services) appeared he had a lovel... See more

Rated 1 out of 5 stars

This company charged my Mum £300 for a simple lock change that took 30 minutes. I emailed to complain and they did not want to know. It appears they charge £178 an hour (minus VAT!) and signific... See more

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Company details

  1. Emergency Locksmith Service
  2. Locksmith

Written by the company

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Rated 1 out of 5 stars

Overchargers

This company charged my Mum £300 for a simple lock change that took 30 minutes. I emailed to complain and they did not want to know.

It appears they charge £178 an hour (minus VAT!) and significantly mark up the price of their parts.

I feel they took advantage of an elderly lady and I do not recommend this company whatsoever.

December 5, 2024
Unprompted review
Rated 5 out of 5 stars
Verified

Excellent service

Excellent service, reasonable price. Efficient and friendly locksmith. Explained the different types of locks with no pressure to select the most pricey one.

January 17, 2025
Rated 5 out of 5 stars
Verified

Excellent service

From reporting it to getting it fixed was under an hour, speedy, efficient service, left no mess. Would definitely recommend, Radu was fantastic

October 12, 2024
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Rated 5 out of 5 stars
Verified

Brilliant

Turned up within half an hour. It wasnt a simple job and he offered me a couple of choices...ended up saving me some money. Excellent service. Also answered phone straight away where others i tried dodnt answer.

August 16, 2023
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Rated 5 out of 5 stars
Verified

Contacted to fix lock in front door

Contacted to fix lock in front door, they also found mechanism was broken. Replaced parts quickly and efficiently, due to house having a person with dementia they were understanding

July 16, 2023
Rated 3 out of 5 stars
Verified

Did the job but very expensive £300 for…

Did the job but very expensive £300 for half hours work,but it needed doing for my mother's sake as she has dementia and Alzheimer's

May 12, 2023
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Reply from Leedslocksmithservice

Hello,

Thank you for your honest review. As you can remember we have spoken several times to try and find a solution and have offered you a partial refund out of goodwill to make you a little bit happier with the service provided. I appreciate that you have rejected our offers but unfortunately there is not much more I can do here as we had replaced the mechanism in the door, not the lock, and those are always more expensive as it's the main part that lets the door operate. As we have previously explained, there are many different types of them and the prices range dramatically, as well as the fact that costs for parts have risen over the past 2 years, some by 50-90% from what they were before.
If you would still like to discuss this further and accept our goodwill offer, please reach out to us at contact@24locksmith.co.uk

Kind regards,
Lisa

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