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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers appreciate the quality and value for money of the products. Consumers highlight the helpfulness and competence of the customer service team, especially when offering technical advice and support with online orders. People also mention the speed of delivery and the clear communication throughout the process. However, some reviewers found the order process a bit cumbersome, particularly the account registration and payment steps. Some customers report issues with the delivery service, while others are satisfied with the speed. Overall, the products and prices are well received.

Based on these reviews

Rated 4 out of 5 stars

Had few issues with lights over the period of last few months with them blowing one after the other. After speaking to them about the issues they have replaced each light so far my only issue is the... See more

Company replied

Rated 4 out of 5 stars

Bought 3 recessed down lights for my bathroom and was so pleased with them I bought 7 for another property that I own. Unfortunately I had a series of failures with the original ones and it was frustr... See more

Company replied

Rated 4 out of 5 stars
Invited

Splitting down their offering, range of products 10/10 Knowledge and Customer service (they were quick and informative when I emailed with technical questions) 10/10 Delivery (it hasn't arrived yet... See more

Company replied

Rated 4 out of 5 stars
Invited

Well organised web site, but payment procedure not very helpful.

Company replied

Rated 5 out of 5 stars

Reliable company. Good products for a very fair price. Always be sure to buy one extra light fixture if the LED bulb is integrated in the fixture and non-replaceable! You will regret not buying an ex... See more

Company replied

Rated 5 out of 5 stars
Invited

Amazing efficiency and speed! Within less than two hours of ordering, in the afternoon, the light fittings were in the hands of FedEx and were delivered to my door at 8.30am next morning. Everything p... See more

Company replied

Rated 5 out of 5 stars
Invited

I had spent over an hour trying to place an order on line. My attempts at distinguishing between the Invoice address and the Delivery address seemed to be failing. In despair I rang Ledkia and was he... See more

Company replied

Rated 5 out of 5 stars
Invited

Having shopped around for this item I am over impressed with the price of your product in comparison with other suppliers! The quality is excellent and I am very impressed. Now that I have recei... See more

Company replied

Rated 5 out of 5 stars
Invited

I cannot rate Ledkia highly enough! I needed to purchase LED strip lights along with several accessories for a cascading stair light kit, and their support was outstanding. We exchanged numerous e... See more

Company replied

Rated 5 out of 5 stars
Invited

Good products at an amazing price. Shipments are probably coming from Spain. tip: always buy one extra LED fixture if the bulb is not replaceable!

Company replied

Rated 5 out of 5 stars
Invited

I've bought from Ledkia before, and was pleased with the products but disappointed by the speed of delivery. This time round, I was amazed: I placed an order on Sunday afternoon and the parcel was de... See more

Company replied

Rated 5 out of 5 stars
Invited

No problem with ordering from web site.Kept informed on status of order .Good service 😀

Company replied

Rated 5 out of 5 stars
Invited

I purchased a Weimar ceiling fan without a light last year and wondered whether I could purchase the light separately so I made an enquiry; the customer service staff were very helpful and helped me o... See more

Company replied

Rated 5 out of 5 stars
Invited

Bought two different types of garden lights, everything arrived as described , in 9 days, well ahead of estimated time, very happy with the product . Will order again and would highly recommend!!

Company replied

Rated 5 out of 5 stars
Invited

Next day delivery on LED lamps for ceiling fan light. Great price on the lamps too, and they fit perfectly. Was kept updated on delivery too, great communication throughout. Would definitely buy from... See more

Company replied

Rated 5 out of 5 stars
Invited

Excellent product and rapid delivery. I bought a Navy Silent Ceiling Fan with Light in June and was so impressed with it I bought a Patrocio Silent Ceiling Fan with Light a month later for another sma... See more

Company replied

Rated 3 out of 5 stars
Invited

The payment calculation method is unfavorable for the buyer. As a private individual, I would have paid 405 PLN for 2 lamps. However, since I am an entrepreneur, I registered for the club, and after r... See more

Company replied

Rated 5 out of 5 stars
Invited

I described the light I was looking to replace and the brilliant staff were able to find me a flicker free alternative. The quality of bulbs from Ledkia are way superior to what you would find in B&Q

Company replied

Rated 3 out of 5 stars
Invited

Having to register just for what is probably a one-off purchase is a real pain, and the actual process is unnecessarily complicated. What's this alias business? Is it an address or a name? Not clear a... See more

Company replied

Rated 5 out of 5 stars

They are the only ones that had the item I wanted in stock. The account opening process was indeed a bit of a pain like other reviews mentioned and they could really do with guest checkout. Other than... See more

Company replied

Rated 5 out of 5 stars
Invited

I used this Company over 5 years ago as they were the only ones selling Chrome Capped LED Bulbs. Thankfully I found them again and ordered replacements which arrived within 24 hours of my order!!! I w... See more

Company replied

Rated 3 out of 5 stars
Invited

The checkout is appalling. So bad that I went and looked for the product elsewhere, unfortunately I just had to grit my teeth and go through it. I was forced to register for a user account? Wh... See more

Company replied

Rated 5 out of 5 stars
Invited

I found difficulty in trying to set up an account I had to enter all my details twice then i could not seem to use my Apple Pay. That being said I received my order within 24 hours extremely wel... See more

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Rated 5 out of 5 stars
Invited

Great customer support. Problems with the carrier on the order explained over the phone and corrected the next day. No fault. Nice products and e-shop.

Company replied

Rated 3 out of 5 stars
Invited

Took a long time to go through the ordering process.Finally rang helpline for assistance. Procesd is too cumbersome

Company replied

Rated 5 out of 5 stars
Invited

I ordered late Sunday afternoon, and the products arrived Tuesday am complete and intact. We will work together again.

Company replied

Rated 5 out of 5 stars
Invited

This is a well run and well organised Company. Order with confidence - but best of all is the after sales and Technical support. The team here care!!

Company replied

Rated 3 out of 5 stars
Invited

Ordering stock is efficient, but the postage costs are rather high. Why not use RM instead of a courier?

Company replied

Rated 5 out of 5 stars
Invited

Excellent service provided. Was very helpful on the phone, advising on product and helping with ordering on-line. She is a credit to you company!

Company replied

Rated 5 out of 5 stars
Invited

Easy purchase process and delivered quickly and with no fuss. The light that I purchased is lovely and exactly what I was looking for.

Company replied

Rated 5 out of 5 stars
Invited

Fan is Great & product delivered within the time they had advertised Would recommend

Company replied

Rated 5 out of 5 stars
Invited

Extremely easy and fast delivery also kept me updated with delivery times from start to finish

Company replied

Rated 5 out of 5 stars
Invited

Excellent customer service. Easy to order.Delivery by FedEx next day. Thank goodness someone competent, to do the instalation. Lovely product

Company replied

Rated 5 out of 5 stars
Invited

Easy to manage website, clear instruction to register an account and to place an order.

Company replied

Rated 5 out of 5 stars

I've just ordered a dozen 12v downlighter bulbs for my boat. I spoke to the CS dept for some clarification and advice and the agent (Canadian accent) was superb. The website could not be clearer and t... See more

Rated 5 out of 5 stars
Invited

The Ledkia team are more than helpful in assisting you to navigate your online account and answering questions. The back order position for a number of fittings I guess is more to do with the vagar... See more

Company replied

Rated 5 out of 5 stars

Had nothing but excellent experience with this Co. - 2 orders placed & both arrived via DPD (1 of the best couriers around) within around 1 week (not bad since these items are coming from Spain I be... See more

Rated 5 out of 5 stars

I've been searching for kitchen cabinet strip lights I didn't have to cut down and do all the fiddly bits myself so I decided to but the Aretha products from Ledkia. I was a bit hesitant after reading... See more

Rated 5 out of 5 stars

Great service and technical advice, order arrived on time and as described, our electrician wired everything in quickly, worked first time no problems whatsoever, couldn't be happier with the servic... See more

Rated 5 out of 5 stars
Invited

I have made 2 purchases from them. They dispatch from Spain so it takes a couple of days but is tracked and reliable. Prices are competitive and so far I am happy with the product. I cannot comment on... See more

Company replied

Rated 5 out of 5 stars
Invited

Excellent pricing and prompt delivery

Company replied

Rated 5 out of 5 stars
Invited

Easy to order Left informed regarding despatch and delivery Parts arrived on time and well packed

Company replied

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Company details

  1. Lighting Store
  2. Electrical Equipment Supplier

Written by the company

European LED Lighting Wholesaler - Online LED Lighting Shop

Ledkia Lighting

Written by the company

Brighten up with the best!
Technology is constantly advancing and here at LEDKIA we are advancing with it. For over a decade, we have dedicated ourselves to the world of electronics. Our company, based in Spain, turned around after the breakout of LED lighting. We have specialized ourselves in the design, development, manufacture and commercialization of the most efficient, ecological and economical electronical devices on the market, always maintaining top quality standards. Each of our products meets technical and safety requirements and includes a European CE certification and more importantly, our products are RoHS compliant, meaning they are environmentally friendly.

Contact info

4.1

Great

TrustScore 4 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 86% of negative reviews

Typically takes over 1 month to reply


Rated 5 out of 5 stars
Invited

Good quality and price.

Good quality and price. Excellent quick delivery.
Excellent customer service when I asked for some advice.

October 14, 2025
Ledkia logo

Reply from Ledkia

Dear Barry,

We're so glad our customer service was helpful when you needed advice. Thanks for the 5 star review and such positive feedback.

Ledkia UK Team

Rated 3 out of 5 stars
Invited

Making an order was not very easy


Making the order required several definitions meaning there was lots jumping aroud which was not very intuitive.

October 14, 2025
Ledkia logo

Reply from Ledkia

Dear Marky,

We appreciate your feedback and are sorry the ordering process was not intuitive. We will review the steps to improve the experience.

Ledkia UK Team

Rated 4 out of 5 stars
Invited

Simple ordering

Simple ordering, rapid delivery.
All satisfactory.

October 11, 2025
Ledkia logo

Reply from Ledkia

Dear Customer,

We're happy to hear that your ordering experience and delivery were satisfactory! Thank you for taking the time to leave your review.

Kind Regards,
Ledkia UK Team

Rated 5 out of 5 stars
Invited

No problem with ordering from web…

No problem with ordering from web site.Kept informed on status of order .Good service 😀

October 10, 2025
Ledkia logo

Reply from Ledkia

Dear Customer,

We appreciate your positive feedback on our service! Its nice to hear everything went smoothly and as expected.

Kind Regards,
Ledkia UK Team

Rated 4 out of 5 stars
Invited

Well organised web site

Well organised web site, but payment procedure not very helpful.

October 8, 2025
Ledkia logo

Reply from Ledkia

Dear Customer,

We appreciate your feedback and are glad you found our website well organized.

If you would like to provide further details regarding the difficulties with the payment procedure and we will review our payment process to see how we can make it more helpful.
You can reach out at info@ledkia.co.uk

Kind Regards,
Ledkia UK Team

Rated 5 out of 5 stars
Invited

Excellent products

Excellent products . Good value .

October 7, 2025
Ledkia logo

Reply from Ledkia

Dear Ali,

Thank you for the 5 star review. We appreciate your positive feedback!

Kind Regards,
Ledkia UK Team

Rated 5 out of 5 stars
Invited

Brilliant

Brilliant , well done

October 5, 2025
Ledkia logo

Reply from Ledkia

Dear Mr. Steven,

Thank you for the 5 star review. Your feedback means a lot to us.

Kind Regards,
Ledkia UK Team

Rated 5 out of 5 stars
Invited

Quick and simple

Quick and simple. Purchased before and will do it again.

October 4, 2025
Ledkia logo

Reply from Ledkia

Dear Richard,

We're happy to hear that your experience was quick and simple! Thank you for your continued support; we appreciate your feedback.

Rated 5 out of 5 stars
Invited

Very good amazing

Very good amazing

October 3, 2025
Ledkia logo

Reply from Ledkia

Dear Muhammad,

Thank you for taking the time to leave a review. It’s great to know our service met your expectations

Kind Regards,
Ledkia UK Team

Rated 5 out of 5 stars
Invited

Customer service

Customer service service lady excellent

October 3, 2025
Ledkia logo

Reply from Ledkia

Dear Andrew,

We are so happy to hear that you had such a positive experience with our service. Thank you for the 5 star review.

Kind Regards,
Ledkia UK Team

Rated 5 out of 5 stars
Invited

All good

Great item, price and delivery

September 25, 2025
Ledkia logo

Reply from Ledkia

Dear Customer,

We're happy to hear that you had a great experience with the item, price, and delivery. Thank you for your positive feedback!

Kind Regards,
Ledkia UK Team

Rated 5 out of 5 stars
Invited

Good value

Good value, reasonable delivery cost.

September 23, 2025
Ledkia logo

Reply from Ledkia

Dear Stephen,

We're happy to hear that you found great value with reasonable delivery. Thank you for your positive feedback; it means a lot to us.

Rated 5 out of 5 stars
Invited

Amazing efficiency and speed

Amazing efficiency and speed! Within less than two hours of ordering, in the afternoon, the light fittings were in the hands of FedEx and were delivered to my door at 8.30am next morning. Everything perfectly packaged. Could not have been bettered in any way.

September 23, 2025
Ledkia logo

Reply from Ledkia

Dear Mr.White,

Thank you for the 5 star review.
We appreciate your positive feedback regarding our efficiency and the careful packaging. It's great to know we met your expectations.

Kind Regards,
Ledkia UK Team

Rated 2 out of 5 stars
Invited

- Low quality of the packaging for the…

- Low quality of the packaging for the transport
- Customer service: feedback to your request is very limited and no solutioning mindset
- not fully convinced compared to other key e-commerce players

September 17, 2025
Ledkia logo

Reply from Ledkia

We appreciate your feedback and regret that the packaging was inadequate and our support was not helpful. We'll address these issues to improve our service and quality.

Rated 5 out of 5 stars
Invited

All good

All good. Top seller

September 21, 2025
Ledkia logo

Reply from Ledkia

We're happy to hear that you had a great experience with our service.

Rated 5 out of 5 stars
Invited

thanks for speed delivery

September 19, 2025
Ledkia logo

Reply from Ledkia

Dear Behcet,

We appreciate you taking the time to share your positive experience with our fast delivery service. We are happy to hear that you are pleased.

Kind Regards,
Ledkia UK Team

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