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Kwik Vape Reviews 108

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TrustScore 4.5 out of 5

4.5

Electronic Cigarette Store
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's excellent service, highlighting the prompt responses to orders and the speed of dispatch. Consumers appreciate the great products, competitive prices, and the helpfulness of the staff. The delivery service is frequently mentioned as exceptional, with reviewers noting the quick delivery times that often exceed expectations. People also value the excellent communication and the personal touch provided. The business is commended for its wide range of stock and its willingness to source specific products for customers. Overall, reviewers express high satisfaction and loyalty, with many stating they would not use any other vape shop.

Based on these reviews

Rated 5 out of 5 stars
Verified

Their loyalty to customers needs for orders quick delivered to my home as unable yo pop to shop due to work commitments

Rated 5 out of 5 stars
Verified

Website easy to navigate. Rather limited range of nic salts. Prices are higher than other sellers with limited offers. Saying that, I was able to find nic salt flavours that aren’t available... See more

Company replied

Rated 5 out of 5 stars
Verified

Customer service is faultless. The personal touch from Simon at Kwik Vape is fantastic ~ any items out of stock & he immediately makes contact with you to check options. In my most recent or... See more

Company replied

Rated 5 out of 5 stars
Verified

Very good vape shop staff are good and knowledgeable wide range of liquids and everything you need for vaping would not go anywhere else

Rated 5 out of 5 stars
Verified

These guys are awesome, extremely busy in the middle of their shop move, I had an issue with my online order, they sorted it almost immediately and I received my package the following day. Can't fault... See more

Rated 5 out of 5 stars
Verified

Very good service and have lots of good deals there’s nothing they don't know about vaping it’s the only vape shop that I will use, you need to try them you wont be disappointed.

Rated 5 out of 5 stars

Awesome shop highly recommend, came next day customer support was amazing as well very helpful will be my go to shop for vape stuff

Company replied

Rated 5 out of 5 stars
Verified

Order arrived quickly, also a gentleman called me to say the flavour I asked for was out of stock, so he gave me the choice of another flavour, very nice thought.

Rated 5 out of 5 stars
Verified

Your order is their priority, a company where the customer comes first. been dealing with them a number of years now,

Rated 5 out of 5 stars
Verified

Won't use anyone. Very quick, friendly and efficient service. Also very reasonably priced

Company replied

Rated 5 out of 5 stars
Verified

Very fast delivery, will be ordering again

Company replied

Rated 5 out of 5 stars

Very good vape shop the owner and co workers certainly know what they r talking about when it comes to vaping also they have lots of good offers wide range of machines and liquids once u go there u wo... See more

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Company details

  1. Electronic Cigarette Store

Written by the company

After a number of years working for three of the UK's largest e-liquid manufacturers and supplying many of the UK's vape stores I began to realise that many of the so called 'big players' had lost their way, they all end up searching to supply the big corporates and inevitably end up 'just another product' on a supermarket shelf!, product development slows down, innovation slows until it halts and the passion that got them to where they are has gone. Kwik Vape is all about delivering excellence, working hard to match the right product with the right customer and always ensuring that our customers walk away happy and with a product that works for them. Whilst we have to stock certain 'big' brands we work hard to offer a world of choice, a liquid to suit every vaper and every budget, we have a number of so called Premium brands (in many cases premium simply means over-priced!) as well as some stunning budget brands (which are actually equally as good as the 'premium' liquids but simply not as greedy!). And, if you are looking for different or stand-out flavours then you can look at the many new ranges we bring in every month, sourced from award winning manufacturers. In a nutshell, Kwik Vape is here to put the passion back into vaping and to deliver great service & great value, we always welcome the opportunity to be part of your quit smoking journey and to guide you through the many options available. Pay us a visit and say hello, support your friendly, local independent Vape Store

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

108 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot
Rated 1 out of 5 stars
Verified

Can not understand what experience I…

Can not understand what experience I should review, just purchased item , item is not your product, delivered by not your courier, web site as web site , very annoying spamming please review, but review what ?
Add : Add : review culture , don't cry . I paid your price. we are even

September 23, 2025
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Reply from Kwik Vape

What an odd review! (much like your other reviews!)

You ordered a product from our website, we are a retailer and we do not manufacture the products AND do not claim to either?!.

You ordered and your product was delivered exactly as per expectations.

Please do not attempt to purchase from us again and I would suggest you go to the shops yourself and pick things up as you are clearly not geared up for the world of online shopping

If only there was a 'customerpilot' so other retailers could be warned of strange custoners and have the ability to refuse sale!


.

Rated 5 out of 5 stars

Very good vape shop the owner and co…

Very good vape shop the owner and co workers certainly know what they r talking about when it comes to vaping also they have lots of good offers wide range of machines and liquids once u go there u won’t want to go anywhere else

June 27, 2025
Unprompted review
Rated 5 out of 5 stars
Verified

Excellent Customer Service

Customer service is faultless.
The personal touch from Simon at Kwik Vape is fantastic ~ any items out of stock & he immediately makes contact with you to check options.
In my most recent order Simon even sent extra free nic salts for me to try.
It almost feels like he’s my very own personal shopper!
Really fast delivery.
Good variety of stock which is growing.
Good multi buy offers too.
I’m now a regular return customer.
If you haven’t done so already then place your first order as you will not be disappointed.

May 20, 2025
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Reply from Kwik Vape

Thanks for your review Kathleen, we will always do our best to exceed expectations

Rated 5 out of 5 stars
Verified

Worth it.

Website easy to navigate.
Rather limited range of nic salts.
Prices are higher than other sellers with limited offers.
Saying that, I was able to find nic salt flavours that aren’t available elsewhere.
If you are searching for particular products they offer to source them for you which is unique.
Super fast delivery.
Well worth checking Kwik Vape out though if you’re looking for something different as I was.

January 20, 2025
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Reply from Kwik Vape

Thanks for taking the time to leave us your 5* review, we carry a large range of salts in our shop but do not list all on the website at this stage, we like to think our offers are pretty hard to beat when it comes to 10mls as not many offer 10 for £25 including postage. Our website will be constantly changing as will our offers, we just need Royal Mail to stop increasing postage prices!

Rated 5 out of 5 stars
Verified

Very fast delivery

Very fast delivery, will be ordering again

January 14, 2025
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Reply from Kwik Vape

Thanks for your 5* review, much appreciated

Rated 5 out of 5 stars
Verified

Order arrived quickly

Order arrived quickly, also a gentleman called me to say the flavour I asked for was out of stock, so he gave me the choice of another flavour, very nice thought.

November 8, 2024

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