Verified
There was 3 bottles of liquid damaged upon delivery other than that I always get my vape juice from this company
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
Review summary
Based on reviews, created with AI
Based on these reviews
Verified
Products and prices are great. Dispatch time could improve and for the sake of you and your customers, please stop using Royal Mail or at least offer an alternative who can actually offer next day del... See more
Verified
Delivery was quick Web site easy to use never have a problem and good price will keep using
Verified
Easy way to order, quick delivery
Verified
Brought a vape emailed because it broke after less than a week, was scolding hot and fizzling when put on charge stayed hot for a long time after being took off charge, now doesn't even turn on or cha... See more
Verified
This is my second order and this time didn’t have to go through the age verification process as only have to that on first order , look out for that email after order in your trash . Anyway another sm... See more
Verified
Easy access and use of website. Good offers, plenty of good deals. Excellent variety of flavours.
Verified
Easy webpage to navigate. Payment and order was processed quickly and efficiently. Postage was also fast and reliable. Product was as described.
Verified
Great prices and always a fast and efficient delivery! They also have a good loyalty reward scheme with money off future purchases.
Verified
Order from here every month. Fantastic service, quick delivery, great product. Can’t fault them
Verified
I just wanna say if the king cereal is the best flavour I’ve ever tried and the team at the company, we are very nice and helpful
Verified
Really excellent product, delivery times are fantastic. Very quick. Easy to navigate website. Will use again
Verified
Excellent service... Free and prompt delivery on all items wich is brilliant... Top people to deal with.. Keep it going guys!
Verified
1st class service throughout, easy to purchase online, vape pods are good value 👌
Verified
Excellent product, excellent service, at a good price, easy to order cant fault golden vape.
Verified
Great reliable service every time i order
Verified
This Company is Selling top Quality Products at a Reasonable Price and Also Quick Delivery
Verified
First time ordering...Fantastic range of vape product..Super quick delivery & excellent communications .Will definitely use again . Thanks Golden Vape ✨️
Verified
Great website, easy to navigate. Fabulous deals 🤩 always use golden vape.
Verified
As always first class Very quick delivery Easy to navigate sight
Verified
Very good prices, more choice of flavours than I can get in my vape shop, quick delivery
Verified
Very good customer service great price for 40 vape oils and a quick delivery
Verified
Very easy to purchase online at a perfect price, good fast delivery.
Verified
Great value for money and fast delivery very happy with the result of what I ordered
Company replied
Verified
Golden vape have been brilliant not only do you get value for money but they have a wide selection of different flavours and the ones that I like are in stock plus you get fast delivery aswell so am g... See more
Verified
Great service, fast and reliable, not to mention good prices Thank you!
Verified
Excellent service .good product.quick tracked delivery.very pleased.
Verified
Arrived on time, decent prices for there products very happy with the service
Verified
Easy and fast order process, arrived on time in perfect order.
Verified
Always such fantastic service. Huge selection of liquids to choose from, super fast free delivery, 100% highly recommended.
Verified
easy website, cheapest around, fast delivery.
Verified
Always reliable and best prices!
Verified
Great service and free delivery... Best vapes around
Verified
Golden vape had just what I wanted. Great service and delivery
Verified
Excellent service and v good value 👏 🙂
Verified
Reasonable price and straight forward delivery All good!
Verified
Always delivered quickly and great prices.
Verified
Great multiby deals . Really rate this company 💯😁👊
Verified
Great price, great starter vape and fast delivery
Verified
Easy process start to finish.
Verified
Great price. Quick delivery
Verified
Good value, quick delivery
Verified
Great service ordered my items come in a few days .
Verified
Great website and speedy delivery
Verified
Order delivered within 2 days as always.
Verified
Good service and quick delivery
Verified
Twice on the same order I was emailed saying they didn't have 2 flavours in stock. I replied to both asking to cancel the order but they still sent it but with different flavours.
Company details
Written by the company
If you’re looking for the best vape products and service, you’ve come to the right place. Our vape store has everything you need to enjoy vaping, from e-cigarette kits and e-liquids to batteries and accessories. All our products are safe and high-quality, as they follow the TPD regulations. Whatever your level of vaping experience, we have the right products for you. You can choose from a variety of e-liquids, vape mods, and vape kits that match your taste and budget. We make vaping fun and easy for you, without costing you a fortune. That’s why we have low prices and high quality. You’ll be amazed by our golden vape experience! But we’re not just a vape store. We’re also your vaping partner. We care about your needs and questions, and we’re always ready to help you out. We want you to learn more about vaping and how it can benefit you. That’s why we send you regular email newsletters with useful information on vape technology, health, and research. You’ll be able to make smart choices and improve your vaping experience. Don’t miss this opportunity to join our vape store community, where you’ll find quality, affordability, and satisfaction. We’ll make you feel welcome and valued. Come and explore the world of vaping with us!
Contact info
The Office, Waters Meeting, BL2 2HH, Bolton, United Kingdom
- 7478 718602
- sales@goldenvape.co.uk
- goldenvape.co.uk
3.9
Great
218 reviews
Replied to 4% of negative reviews
Typically replies within 24 hours
Verified
Great service
September 29, 2025
Verified
Verified
Easy access and use of website
Easy access and use of website. Good offers, plenty of good deals. Excellent variety of flavours.
September 27, 2025
Verified
Verified
This is my second order and this time…
This is my second order and this time didn’t have to go through the age verification process as only have to that on first order , look out for that email after order in your trash . Anyway another smooth process delivered quickly very happy .
September 29, 2025
Verified
There was 3 bottles of liquid damaged…
There was 3 bottles of liquid damaged upon delivery other than that I always get my vape juice from this company
September 29, 2025
Verified
Reliable retailer
Easy webpage to navigate. Payment and order was processed quickly and efficiently. Postage was also fast and reliable. Product was as described.
September 29, 2025
Verified
Long Delivery Times
I have been using Golden Vape for years and their service and delivery times have been excellent, but not anymore! My recent order took over 2 weeks to be delivered. I received no communication about the delay, leaving me to constantly email for updates and having to purchasing e-liquid from another company. I have no idea why the service has declined so badly, but they need to sort out whatever is causing these delivery delays to avoid their customers going elsewhere.
September 8, 2025
Unprompted review
Verified
Poor communication
Brought a vape emailed because it broke after less than a week, was scolding hot and fizzling when put on charge stayed hot for a long time after being took off charge, now doesn't even turn on or charge. Never received a response after they asked for my order number. Never had a problem with the company before when I've only ordered liquids
August 28, 2025
I've always ordered from this company…
I've always ordered from this company via Ebay but this time I've ordered directly through Golden Vape I've placed an order on 6th September no response to say order has been dispatched I've asked for a refund yet again no response I've never has a problem until now
September 6, 2025
Unprompted review
AVOID AVOID AVOID
Would gibe 0 stars but can't ordered juice from here and was told it had been shipped still no juice emailed again to be told it has been misplaced by courier so then asked for full refund I didn't want replacements sent as been too long to them now ignoring my emails avoid at all cost
August 20, 2025
Unprompted review
Verified
Great value for money and fast delivery…
Great value for money and fast delivery very happy with the result of what I ordered
July 28, 2025
Reply from Golden Vape
We’re delighted to hear that you found great value in your order and were pleased with the fast delivery. Customer satisfaction is always our top priority, and it’s great to know we hit the mark for you. Looking forward to serving you again soon!
Verified
Verified
Great service ordered my items come in…
Great service ordered my items come in a few days .
July 28, 2025
Verified
Golden vape review
1st class service throughout, easy to purchase online, vape pods are good value 👌
July 28, 2025
Age verification process clearly isn't…
Age verification process clearly isn't working as they sell to children. Reported to trading standards.
July 21, 2025
Unprompted review
Reply from Golden Vape
Hi Sarah,
We take age verification very seriously and never ship orders without verifying the customer’s age. Could you please share your order number? We use certified verification software that follows strict KYC procedures to ensure our products are only delivered to individuals aged 18 and over.
Thanks,
Golden Vape Team
Verified
ordered vape juice a month ago still…
ordered vape juice a month ago still not received my order. I have contacted them and had no reply either.
Stay away from this company
it’s now the 8th of July 25. I ordered on the 6th of June 25.
June 6, 2025
Unprompted review
Verified
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.