Kleen Rite sent me three stainless steel dual valves and one of the three had o-rings missing on the metering screws…really problematic as it cavitated pumps until it was discovered…
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
See what reviewers are saying
I've been using Kleen-Rite since 2007 and they have always done a great job. They have great prices and customer service is very helpful.
Sad invoice did not initially reflect Monster soap Special. Happy it got corrected after a phone call pointing out the error.
Small, urgent order was processed and shipped same day so it was received as expected.
Company details
Information provided by various external sources
Car Wash Supplies | Car Wash Equipment and Parts | Kleen-Rite Corporation
Contact info
South 9th Street 257, 17512, Columbia, United States
- kleen-ritecorp.com
Replied to 20% of negative reviews
Typically replies within 48 hours
Great service!
Our representative John Kaufmann is wonderful to work with. Always is professional and helpful.
Great customer relations.
Simply the best
Simply the best. Best prices, best customer service, best selection.
Jamie is always on top of every inquiry…
Jamie is always on top of every inquiry I make.
Failed to ship correctly charged…
Failed to ship correctly charged accumulator 3 times.
After 3rd failed attempt to get a 1500psi accumulator and having a 600psi delivered, we gave up. Still got charged for the higher priced accumulator and higher shipping fees. Customer service did not resolve and failed to respond to emails requesting fix of incorrect invoicing. Unlikely we will be doing business with Kleen-Rite again due to this experience.
I've been using Kleen-Rite since 2007…
I've been using Kleen-Rite since 2007 and they have always done a great job. They have great prices and customer service is very helpful.
The ordering system is very efficient…
The ordering system is very efficient as well as quick deliveries. Communication is excellent.
Very knowledgeable sales reps
Very knowledgeable sales reps. Prompt shipping and well packaged product
THANKS, K-R!
Small, urgent order was processed and shipped same day so it was received as expected.
Great customer service and on time…
Great customer service and on time deliveries.
Kleen -rite is very greedy bought pumps…
Kleen -rite is very greedy bought pumps over a month ago, just purchased again and one of the pumps went up over $80 and the other was over $50 increase. You people just raising priced to raise disgusting
Steve knows his stuff!
Rory is great!
This place is a joke i’ve been in…
This place is a joke i’ve been in contact with service five or six times in the last month I have a brand new carpet extractor that has never worked right since I bought it it leaks below the waist tank keeps getting tons of water in the electric motor and they keep telling me they need all these pictures that they need my invoice and I’ve sent everything multiple times..so now they’re telling me that it needs to be approved but when I call back to ask for a main Manager come to find out I’ve been talking to him this whole time… i’ll never buy from this company again.

Reply from Kleen-Rite
they did great.
they did great.. understood my request. good price... exact piece.
THE RIGHT PART WAS IN STOCK CUSTOMER…
THE RIGHT PART WAS IN STOCK CUSTOMER SERVICE WAS VERY HELPFULL
Missing O-rings on metering screws…
Kleen Rite sent me three stainless steel dual valves and one of the three had o-rings missing on the metering screws…really problematic as it cavitated pumps until it was discovered…
Overcharged!!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.