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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's service, highlighting the speed and efficiency of the team. Consumers appreciate the attention to detail and the proactive communication throughout the ordering process. Many reviewers specifically mentioned the helpfulness and competence of individual team members, who provided expert guidance and support. People also express satisfaction with the quality of the products and the ease of using the website. The prompt and reliable customer service receives high marks, with staff members being commended for their quick responses and effective problem-solving skills. The fast delivery and secure packaging further contribute to a positive overall experience.

Based on these reviews

Rated 4 out of 5 stars
Verified

Everything was good. But the delivery guy left the delivery on main road and didn’t deliver handles but I have reach out to customer service and it has been sent after few days.

Company replied

Rated 4 out of 5 stars

Very good service. I was particularly happy about your representative's offer to send me an email confirming the details of your bank in Lithuania. And your IT system made sure he had my email add... See more

Company replied

Rated 4 out of 5 stars

We had problems with a door that we couldn't open. Namir at Customer Service was excellent; he was engaged, detailed in his methods and responsive to my needs. Sometimes there was a little delay in re... See more

Company replied

Rated 4 out of 5 stars

Had contact with Namir. My Danish didn’t work so he switched directly to English. Tried to steer my need to a cheaper alternative and went that didn’t work he solved in-house in a timely fashion. Th... See more

Company replied

Rated 5 out of 5 stars

Hanna is a competent and helpful person at work. We receive professional assistance from her with the order, which is our first with KLAR. We hope that the cooperation will continue smoothly, as it... See more

Company replied

Rated 5 out of 5 stars

Had issues with the delivery, it was 2 month late and it was on multiple times suppose to be delivered and the company simply did not show up. In the end the door arrived with minor damage and blem... See more

Company replied

Rated 5 out of 5 stars

Before finalizing my Windows order from Klar home I did call the support for some clarifications. The person who answered my questions and gave me advise did it in a very good way that helped me to o... See more

Company replied

Rated 5 out of 5 stars

I had to cancel my order because the measurements I had provided were incorrect. I received clear feedback on how to proceed. Quick response (no waiting and queueing) on ​​the phone, which also made t... See more

Company replied

Rated 5 out of 5 stars

The team from Klar helped with the ordering process and were very reactive. Once the order was in place we received regular updates from the tracking system. The windows then arrived exactly on time,... See more

Company replied

Rated 5 out of 5 stars

Fast and efficient. Attention to detail. Nanna made the process of ordering new windows much much easier, and when I changed an aspect of my order, the offer was updated quickly to reflect my new ne... See more

Company replied

Rated 5 out of 5 stars

After not being helped by a telephone call, I sent a mail to you and got good service by Martin B. He was helpful, found solutions and answered my questions promptly and satisfactory.

Company replied

Rated 5 out of 5 stars

We had an amazing experience with Klarhome.com! Kristiina was incredibly attentive and supportive throughout the entire process, handling multiple window and door orders for us with great efficien... See more

Company replied

Rated 5 out of 5 stars

Hi, I worked with Nanna and she is really helpful. Nanna understand my requirements and provided various options to suit my requirements. I am sure I am going to proceed to order the windows and door... See more

Company replied

Rated 5 out of 5 stars

Contacted the support that I need to buy improvement color for my windows that had an injury. "Lina" said she would make sure I got color submitted to me. Excellent support!

Company replied

Rated 5 out of 5 stars
Verified

Windows are fantastic, quality is perfect. We are so happy 👌

Company replied

Rated 5 out of 5 stars

Lina was superfast and proactive in her response. She found a smart way to solve my mistake with minimal effort for me. Super happy about her support.

Company replied

Rated 5 out of 5 stars

Good quality and value for a good price. I like the easy-going website with good options to choose from. Overall a good experience. Change all Windows in my house from klarfönster and now ordered to... See more

Company replied

Rated 5 out of 5 stars
Verified

God information om hvor langt mine vinduer er og det ser ud til at kvaliteten er super

Company replied

Rated 5 out of 5 stars

Super experience. Very nice windows and doors. I even had delivery ahead of schedule. I am very satisfied and coudn't have hoped for for better.

Company replied

Rated 5 out of 5 stars

Klar has responded quickly and professional to all our questions. The offer was well described and we had some special questions not covered by our inquiry

Company replied

Rated 5 out of 5 stars

The customer service are always very helpful and answer quickly. Good and correct feedback that are always reliable. Special thanks to Line & Namir

Company replied

Rated 5 out of 5 stars

Everything I ordered was as expected and arrived at the agreed time. Well and secured packed. Pleasant and helpful customer service.

Company replied

Rated 4 out of 5 stars

Good Price. good quality On time.nice looking Windows and safe packaging I am satisfied I will use them again have used them on 2 orders 6 Windows total

Company replied

Rated 5 out of 5 stars

Great customer service. Martin helped me put together the right door for my needs, was friendly and polite.

Company replied

Rated 5 out of 5 stars

The website is easy to use, you have the cheapest windows, fast and good customer service. can be recommended😊

Company replied

Rated 5 out of 5 stars
Verified

Very happy with my 16 windows and 4 doors. Everything was going perfect, from the order to delivery. Thanks to Nanna & Martín for a good service.

Company replied

Rated 5 out of 5 stars

I hat a very good experience. The tone vas kind and professionel. I Will come back as customer.

Company replied

Rated 4 out of 5 stars
Verified

i er nemme at handle med og god service og ikke nogen sure miner når man ringer

Company replied

Rated 5 out of 5 stars
Verified

The entire process was transparent and reliable. The windows were delivered perfectly packaged and in the quality advised. I can only recommend Klar - very professional.

Company replied

Rated 5 out of 5 stars

I just got door for my gardenroom from Klar. It was perfect and very good quality. I’m so pleased 😃 Lina the saleswoman for Klar is exelent in all ways. She is also very helpful. Thank you Lina.... See more

Company replied

Rated 5 out of 5 stars

Excellent service I wanted to add ventilation to my windows, and that wasn't any problem.

Company replied

Rated 4 out of 5 stars
Verified

We ordered the terrace door. It was delayed a little, but we were happy to receive it nicely and well-packed.

Company replied

Rated 5 out of 5 stars

I appreciated the way Nanna seemed genuinely interested in my business and her strong belief and explanation thereof in Klarfönster's product.

Company replied

Rated 5 out of 5 stars
Verified

Very punctual, great pricing, and excellent communication. I'm truly happy to be familiar with Klarhome.

Company replied

Rated 5 out of 5 stars

amazing service and good help, I made a good deal as private person but now going to order heavy for our construction company, it would be great to install windows from Klar, easy installation and goo... See more

Company replied

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Company details

  1. Window Supplier
  2. Door Manufacturer
  3. Door Shop
  4. Door Supplier

About Klar

Written by the company



Klar is your go-to destination for high-quality energy-efficient windows and doors made from Estonian FSC-certified timber. We take pride in providing our customers with environmentally friendly solutions that enhance the energy efficiency and value of your home.

At Klar, we understand that energy efficiency is a top priority for our customers. That's why we have designed our windows and doors to be highly energy efficient, reducing energy consumption and saving our customers money on their energy bills.

Thank you for choosing Klar for your energy-efficient window and door needs. We are committed to providing you with high-quality, sustainable products and outstanding customer service, and we look forward to helping you enhance the quality of your home.

Get in touch

🇩🇰 Danmark

📞 +45 78 76 88 83

✉️ hej@klarhome.dk

🇸🇪 Sverige

📞 (+46) 18 800 81 38

✉️ hej@klarhome.se

🇳🇴 Norge

📞 +47 32 99 40 27

✉️ hei@klarhome.no

🇬🇧 UK

📞 (+44) 0808 164 9920

✉️ hello@klarhome.co.uk

🇩🇪 Deutschland

📞 (+49)30 8379 7057

✉️ hallo@klarhome.de

🇪🇪 Eesti

📞 (+372) 880 1212

✉️ tere@klarhome.ee

Energy Efficient Windows & Doors For Everyone

Up to 12 Year Warranty & Price Match ✅

Up to 12 Year Warranty & Price Match ✅
✅ Energy efficient windows (U-value: 0.7)
✅ More than 50.000 Customers
✅ Webshop since 2015

– these are just a few of many reasons to choose Klar for your Home renovation project.

Design and order your products in a few minutes and have them delivered to your doorstep directly from our own factory. Easy and affordable.

We use Estonian FSC-certified pinewood: Quality-conscious and climate-friendly ❣️

Read more about our 12 year warranty or read more about how to get started installing your own windows and doors from Klar

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 97% of negative reviews

Typically replies within 48 hours


Rated 5 out of 5 stars
Verified

Windows are fantastic

Windows are fantastic, quality is perfect. We are so happy 👌

August 11, 2025
Klar logo

Reply from Klar

Hej

Thank you for your review.

We are delighted to hear that you are happy with the windows and satisfied with the quality.

Kind regards
Klar 🪟

Rated 4 out of 5 stars
Verified

Everything was good

Everything was good. But the delivery guy left the delivery on main road and didn’t deliver handles but I have reach out to customer service and it has been sent after few days.

September 25, 2025
Klar logo

Reply from Klar

Hej Vijay

Thank you for your review.

We are glad to hear that everything else went well. We apologize for the delivery issue, and are happy that our customer service could resolve it quickly by sending the missing handles.

Kind regards
Klar 🪟

Rated 5 out of 5 stars
Verified

Super quality

Super quality

June 15, 2025
Klar logo

Reply from Klar

Hi Saghir,

Thanks for your review! We are so happy to hear that you are satisfied with our quality.

Kind regards, Henrik
Klar

Rated 1 out of 5 stars

Very poor customer services

Very poor customer services - I received an incomplete and damaged order, contacted Klar many times about this, however, they are either non-responsive or send holding responses such as "i am still waiting for an answer".

I'm now in the first stages of legal action against them.

This is particularly disappointing, I have spent about £10,000 with Klar to date and the windows themselves have been good quality until the issue with my last order.

August 4, 2025
Unprompted review
Klar logo

Reply from Klar

Hi Matthew,

Thank you for your feedback. I want to sincerely apologize for the delayed response to your claim. The delay is due to a vacation period during which our production team has been away. We're now officially back and reviewing all cases. Please rest assured that we’re taking your case seriously and will get back to you very soon with a response.

Kind regards,
Namir
Klar🪟

Rated 5 out of 5 stars
Verified

God information om hvor langt mine…

God information om hvor langt mine vinduer er og det ser ud til at kvaliteten er super

May 29, 2025
Klar logo

Reply from Klar

Hej Bjarne,

Tusind tak for din anmeldelse. Dejligt at høre at du er tilfreds med kvaliteten. 😊

Mvh.
Teamet hos Klar🪟

Rated 1 out of 5 stars
Verified

awful experience

awful experience
the manager made a size mistake in my order
agreed color option was finally rejected
time delay 1.5 months
ordered on the week 17 2025, delivery was agreed on week 26 2025 latest, now they announced that beginning / middle of august
so, 3.5 months since the order date if they still deliver
do not recommend because of the total brainf-k this organization provides

April 29, 2025
Klar logo

Reply from Klar

Hi Aleksander,

Thank you for your feedback. I’m truly sorry about the experience you’ve had. It was an unfortunate mistake that your order was cancelled, which led to the delay.

I want to assure you that this was a one-off incident. This is not something that normally happens, and it will not happen again should you choose to place your trust in us once more.

We look forward to delivering your products and are confident that you’ll be very satisfied with their quality.

Please don’t hesitate to reach out if you have any further questions.

Kind regards,
Klar🪟

Rated 4 out of 5 stars

Very good service.

Very good service. I was particularly happy about your representative's offer to send me an email confirming the details of your bank in Lithuania. And your IT system made sure he had my email address at hand without me telling him (nice detail!).

The one thing I am slightly unhappy about, is that your system never "warned" me (as far as I can remember) that the bank transfer was supposed to go to a non-Norwegian bank (I only became aware of this AFTER the order was placed).

This made me wonder if perhaps your system had been hacked, and someone was attempting to fool me into sending the money (just over 100k) to another entity.

May 20, 2025
Unprompted review
Klar logo

Reply from Klar

Hi Ole,

Thank you so much for your wonderful review. We're really happy to hear that you found our payment options helpful. We also appreciate your feedback regarding the specific bank you're transferring money to.

We strive to make everything as transparent as possible, and we’re sorry that this wasn’t as clear as you had hoped. I’ll pass your feedback along to our content team to see if we can improve the clarity and avoid any confusion in the future.

We look forward to delivering your new windows!

Kind regards, Namir
Klar🪟

Rated 5 out of 5 stars
Verified

Top!

Good price. Top delivery.

March 11, 2025
Klar logo

Reply from Klar

Hi Trygve,

Thanks for your review! Great to hear you were happy with both the price and the delivery. 😊

Kind regards, Namir
Klar🪟

Rated 5 out of 5 stars

Very engaged support and help in KLAR…

Very engaged support and help in KLAR Windows team

April 15, 2025
Unprompted review
Klar logo

Reply from Klar

Hi Merete,

Thank you so much for your review. We're thrilled to hear that our team was able to assist you. Your satisfaction is our top priority, and we appreciate your feedback! 😊

Kind regards, Namir
Klar🪟

Rated 5 out of 5 stars
Verified

de holder det de lover

de holder simpelthen det de lover .

February 7, 2025
Klar logo

Reply from Klar

Hej Claus,

Tusind tak for din anmeldelse. Vi er glade for at høre, at du er tilfreds med din ordre. Vi gør alt, hvad vi kan, for at sikre, at du altid får den bedste oplevelse. 😊

Mvh. Namir
Klar🪟

Rated 5 out of 5 stars

I hat a very good experience

I hat a very good experience. The tone vas kind and professionel.
I Will come back as customer.

April 11, 2025
Unprompted review
Klar logo

Reply from Klar

Hi Jens,

Thank you very much for your review. We are happy to hear that you will be returning as a customer, we look forward to providing you with new windows and doors. 😊

Kind regards, Namir
Klar🪟

Rated 5 out of 5 stars

Excellent support!

Contacted the support that I need to buy improvement color for my windows that had an injury.
"Lina" said she would make sure I got color submitted to me.
Excellent support!

April 9, 2025
Unprompted review
Klar logo

Reply from Klar

Hi Peter,

Thank you for your kind words and I am very happy that I was able to help you with your concerns 😊

Mvh. Lina
Klar🪟

Rated 5 out of 5 stars

Fast and correct help

April 8, 2025
Unprompted review
Klar logo

Reply from Klar

Dear customer,

Thank you very much for the 5 stars. It is truly appreciated. 😊

Kind regards, Namir
Klar🪟

Rated 5 out of 5 stars
Verified

Very punctual

Very punctual, great pricing, and excellent communication. I'm truly happy to be familiar with Klarhome.

January 27, 2025
Klar logo

Reply from Klar

Hi Amin,

Thank you so much for your review. I'm glad to hear that you were satisfied with our communication from the time of order to delivery. We're happy to have you as a customer! 😊

Kind regards, Namir
Klar🪟

Rated 5 out of 5 stars

After not being helped by a telephone…

After not being helped by a telephone call, I sent a mail to you and got good service by Martin B. He was helpful, found solutions and answered my questions promptly and satisfactory.

April 3, 2025
Unprompted review
Klar logo

Reply from Klar

Hi Beate,

Thank you for your review, and I am happy to hear that we were able to help you and I will let Martin know of your kind words 😊.

Mvh. Lina
Klar🪟

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