John Parrott Sports Reviews 320

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its efficient delivery service, noting the speed and reliability with which orders are processed and shipped. Consumers appreciate the promptness of the service, with many receiving their purchases earlier than expected. The careful packaging and secure delivery of items are also frequently mentioned as positive aspects of the overall experience. People are highly satisfied with the quality of the products and the competitive pricing offered. The ordering process is described as quick and easy, and the website is user-friendly. Many reviewers highlight the excellent customer service, noting the helpfulness and knowledge of the staff. The company's responsiveness to inquiries and their willingness to resolve issues promptly are also appreciated by consumers.

Based on these reviews

Rated 5 out of 5 stars
Verified

100% genuine product... delighted to see it weighed exactly 142g, not even a fraction out, exactly 142g! others from other outlets have been under official weight when I tried them, sometimes as much... See more

Rated 5 out of 5 stars
Verified

Have bought cues from John Parrott and they are all high quality . Delivery is fast and I am completely satisfied with the cue.

Rated 5 out of 5 stars
Verified

Even if I was a nit-picker I would be hard pressed to find fault. Prices are as good or better than elsewhere plus free delivery in UK. Website is easy to navigate with a great range. Delivery within... See more

Rated 5 out of 5 stars
Verified

Fast delivery, well packaged. Item itself, Peradon cue butt screw-in brass protector/weight. Doesn’t really follow butt profile and comes loose as you’re playing…

Rated 4 out of 5 stars
Verified

Got a slight bend in it only about 3-4mm but still noticeable and tip came off about 2 shots after opening it so needed to get that done which cost more money but other than that really nice cue

Rated 4 out of 5 stars
Verified

Quality product but poor courier service. Courier could not leave with a neighbour or by our door and as a result, we missed him. We then arranged for delivery for a second time and they sent a mess... See more

Rated 5 out of 5 stars
Verified

very easy ordering what I wanted online,had a prompt phone call from them regarding my order.Guy on phone very helpful.will definitely use again

Rated 5 out of 5 stars
Verified

Every statement was correct. Also i am satisfied with my purchase.

Rated 5 out of 5 stars
Verified

I received a peradon cue with a dented tip emailed customer service 2 days ago heard nothing back from them. UPDATE - A lad from John Parrott Sports called and made it right.

Rated 5 out of 5 stars
Verified

Bought a couple of rest heads and was pleased with price, quality of the product and the efficiency of delivery. Communication from the supplier was clear and polite. Would certainly use their servi... See more

Rated 5 out of 5 stars
Verified

Great customer services and fast delivery. I had a couple of questions relating to the product prior to purchase and they where answered quickly.

Rated 5 out of 5 stars
Verified

Ordered a smart dart board. Very quick delivery. Excellent service quick at replying. To any questions I had. Great service over all. Highly recommend

Rated 5 out of 5 stars
Verified

Fast delivery, well packaged a first class service. Good quality tips.

Rated 5 out of 5 stars
Verified

Very happy with the service from the team, I few question’s and some good advice, decided on a Peradon Walter Lindrum cue,

Rated 5 out of 5 stars
Verified

Fantastic item I purchased (peradon raptor cue) very happy with purchase,delivered earlier than expected,will buy again from this seller.

Rated 5 out of 5 stars
Verified

Ordered at about 5pm and the item was dispatched almost immediately and arrived the following afternoon. Very reasonable prices for a high quality service. Highly recommend.

Rated 5 out of 5 stars
Verified

Simple process. Order the Cue's. Got an unexpected 10% discount. They came the next day.

Rated 4 out of 5 stars
Verified

Always receive my goods in a timely manner after ordering and never had problems with the quality.

Rated 4 out of 5 stars
Verified

The item was despatched very quickly. Although the item was was not what was ordered the problem was sorted very promptly. The item received is very good quality. Would order again

Rated 5 out of 5 stars
Verified

Order arrived 2 days after order placed can only say very well done great service thanks.

Rated 5 out of 5 stars
Verified

Excellent products, so well packaged and safely delivered quickly. Couldn’t be better well done

Rated 5 out of 5 stars
Verified

Excellent site. Ease of use was beneficial. Product arrived on time, actually earlier than anticipated. Orders packed and secured and exactly as advertised.

Rated 5 out of 5 stars
Verified

Ordered 11:30 thursday came the next day at 8:00 very food customer service aswell

Rated 5 out of 5 stars
Verified

Great service very quick deliver I will be ordering from you again

Rated 5 out of 5 stars
Verified

Better price than anywhere else and turned up as expected!

Rated 5 out of 5 stars
Verified

Items were just what I ordered and were delivered promptly.

Rated 5 out of 5 stars
Verified

Ordered some new tips. I arrived two days later. Well packaged with all paperwork. I spot on.

Rated 3 out of 5 stars
Verified

Ok but a bit pricey. A bit more research and you can find the same products at cheaper prices

Rated 5 out of 5 stars
Verified

Fast delivery good quality products and good after service

Rated 5 out of 5 stars
Verified

A good selection of cues for everyone's budget. Good communication and super quick delivery.

Rated 5 out of 5 stars

I had my eye on a snooker cue on the site but wanted more fine detail. When I called through to sales to ask for some advice I was put through to a guy who was incredibly knowledgable. He helped me wi... See more

Rated 5 out of 5 stars
Verified

Goods received within 24 hours of placing order without paying any extra for urgent / prompt dispatch and delivery. Will definitely be using JPS again in future.

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Company details

  1. Sporting Goods Store

Written by the company

Our aim is simple — to provide a comprehensive range of quality sports goods at the best possible prices. We offer around the clock ordering, free delivery to mainland UK addresses and a no quibble 28 day money back guarantee on all purchases. Please feel free to contact us should you have an enquiry about our products or website, we'll do our best to help.


Contact info

4.8

Excellent

TrustScore 5 out of 5

320 reviews

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Hasn’t replied to negative reviews


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Rated 5 out of 5 stars
Verified

Nice cue

Have bought cues from John Parrott and they are all high quality . Delivery is fast and I am completely satisfied with the cue.

October 10, 2025
Rated 5 out of 5 stars
Verified

100% genuine product..

100% genuine product... delighted to see it weighed exactly 142g, not even a fraction out, exactly 142g! others from other outlets have been under official weight when I tried them, sometimes as much as 10g, so I can highly recommend JP Sports

October 7, 2025
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