Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptional service provided. People appreciate the speed and efficiency of the service, with many repairs completed quickly. Consumers value the honesty and helpfulness of the staff, who go the extra mile to provide additional information and solutions. Reviewers are pleased with the clear explanations and correct pricing offered. The business is highly recommended for its professionalism, expertise, and friendly approach.

Based on these reviews

Rated 4 out of 5 stars
Verified

Very friendly and helpfull but they couldn't solve the problem due to a "case exceptional" (weird). But will visit them back in the future.

Company replied

Rated 4 out of 5 stars

The staff was super helpful and knowledgeable, and they were trying actually to help me and fix my Mcbook In the end, it happend to be irrepairable but still, the staff left positive imprssion on me.... See more

Company replied

Rated 4 out of 5 stars
Verified

Friendly help, everything works good. The only thing, that was not perfect for my son: we had to wait from Wednesday morning to Friday 5pm, because the shop was buzy and it was a bank holiday on th... See more

Rated 5 out of 5 stars
Verified

The repair of my iPhone was done to the my great satisfaction and to the highest security standards. Even with a super-busy shop that Saturday morning, my repair-by-appointment was done on time and... See more

Company replied

Rated 5 out of 5 stars
Verified

Charging problem of my iphone: I could not charge my iphone anymore and thought that the port had to be replaced. The service technician removed some dirt in the charging port however (which I also tr... See more

Rated 5 out of 5 stars
Verified

Honest iPhone repair service! The phone didn't charge well and before starting the repair they cleaned the power supply which solved the issue. On top of that nothing was charged for this.

Rated 5 out of 5 stars
Verified

Upon coming home i noticed that my screen was damaged. after contact with the shop they immediately scheduled a moment to repair the screen. Excellent service

Company replied

Rated 5 out of 5 stars
Verified

The given service and advice was great! Congrets to the technician. The setup/ configuration of our new device was perfectly done without any löss of data. 👍👍👍

Rated 5 out of 5 stars
Verified

I was helped on time, in time with hospitality

Company replied

Rated 5 out of 5 stars
Verified

Great & friendly service - excellent response times - good after work explanation

Rated 5 out of 5 stars
Verified

Top service - Professional, friendly experts and very fast! I highly recommend.

We perform checks on reviews


Company details

  1. Phone Repair Service
  2. Computer Repair Service

Written by the company

Bij iLabo kan u terecht voor de herstelling van uw smartphone of tablet. Wij bieden 6 maanden garantie op elke herstelling alsook een 30 minuten herstel-service, klaar terwijl u wacht.

iLabo, Smartphone & Mac Repair Center

Written by the company

26 Herstelpunten in Vlaanderen
Onze diensten zijn vertegenwoordigd over gans Vlaanderen. Kijk vlug voor een vestiging in uw buurt.
Geholpen in 30 Minuten
Maak een afspraak via de agenda om een herstelling binnen 30 minuten mogelijk te maken. Let wel, dit is niet mogelijk bij alle herstellingen.
Garantie & Kwaliteit
iLabo is zo overtuigd van haar professionele service en kwaliteit van onderdelen dat wij u 6 maanden garantie kunnen aanbieden op elke herstelling die door ons uitgevoerd werd.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 33% of negative reviews

Typically takes over 1 month to reply


Rated 4 out of 5 stars
Verified

Visit 10/04/2025

Very friendly and helpfull but they couldn't solve the problem due to a "case exceptional" (weird). But will visit them back in the future.

April 10, 2025
iLabo logo

Reply from iLabo

Always welcome!

Rated 4 out of 5 stars

The staff was super helpful and…

The staff was super helpful and knowledgeable, and they were trying actually to help me and fix my Mcbook
In the end, it happend to be irrepairable but still, the staff left positive imprssion on me.. It’s always good when you see people try to be helpful indeed

March 27, 2025
Unprompted review
iLabo logo

Reply from iLabo

So kind of you! Thanks!

Rated 5 out of 5 stars
Verified

Upon coming home i noticed that my…

Upon coming home i noticed that my screen was damaged. after contact with the shop they immediately scheduled a moment to repair the screen. Excellent service

March 12, 2025
iLabo logo

Reply from iLabo

Please, inform the repair shop about this case.

Rated 5 out of 5 stars
Verified

iPhone repair was done to my great satisfaction

The repair of my iPhone was done to the my great satisfaction and to the highest security standards.
Even with a super-busy shop that Saturday morning, my repair-by-appointment was done on time and in time.
For security purposes, I was not able to share my password, but the technician accommodated for that and we did the after-repair check at the counter.
I can fully recommend iLabo/ComputerCeckpoint

March 15, 2025
iLabo logo

Reply from iLabo

Thank you so much for these kind words!

Rated 5 out of 5 stars
Verified

Charging problem of my iphone

Charging problem of my iphone: I could not charge my iphone anymore and thought that the port had to be replaced. The service technician removed some dirt in the charging port however (which I also tried but it did not work) and did not charge me anything. A very good service indeed !

January 22, 2025
Rated 1 out of 5 stars
Verified

I need to give you a low rating because…your website doesn't reflect the right information

I need to give you a low rating because your left hand (your website) doesn't seem to know what your right hand (your actual service offering) is doing:
I checked your website to see you ARE offering to replace Ist gen iPad Pro batteries. I took it to your collection centre and three days later then sent me an email to say the batteries cannot be sourced any more and therefore iLabo will not be able to effect the battery replacement. What a waste of time. You should update the website to reflect the correct status of what you will and what you won't. You are after all an IT company.

October 18, 2024
Rated 5 out of 5 stars
Verified

to the point approach

to the point approach, friendly service

September 25, 2024
iLabo logo

Reply from iLabo

Heel erg bedankt voor de review. Uiteraard steeds welkom! Met vriendelijke groeten, Repair Corner

Rated 1 out of 5 stars
Verified

Very bad communication by the partner

Very bad communication by the partner. For my first appointment I received a closed door, without any additional information. For the second appointment, I received a phone call, 1 hour upfront to inform I could no longer have my cell phone fixed with them.

September 23, 2024
Rated 5 out of 5 stars
Verified

Great expertise!

The given service and advice was great!
Congrets to the technician. The setup/ configuration of our new device was perfectly done without any löss of data.
👍👍👍

September 13, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look