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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. They particularly appreciate the high quality and effectiveness of the products, noting that they deliver excellent results with minimal effort. Consumers highlight the ease of use of the products and the clear instructions provided, which help them achieve a showroom shine. People also mention that the products make car cleaning easier and more enjoyable, with some even stating that their family members enjoy using them. The opinions on aspects such as order processing, delivery service, and customer service are varied. While some consumers praise the fast delivery and helpful customer service, others report issues with broken bottles or faulty sprayers. However, the company is often commended for its prompt and efficient handling of these issues, with replacements being sent out quickly.

Based on these reviews

Rated 5 out of 5 stars

Ive been extremely happy with all of the products that I have purchased from Hydro. The V2 spray bottles are very easy to use and seem quite robust. I did make some adjustments as recommended in o... See more

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Rated 5 out of 5 stars

New to using the products but have found them very good I have never used a pre wash before so was skeptical but happy to say it really does seem to help . I had to speak with customer service... See more

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Rated 5 out of 5 stars

Product is great and does the job and the customer service is second you none, very helpful nothing to much trouble for them 5***** Had a spray bottle nozzle break emailed them new bottle sent out s... See more

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Rated 5 out of 5 stars

Was sceptical at first as I already had a different brand that attached to my pressure washer. The pre wash and snow foam set allowed me to wash my camper with no need to apply spray polish after. Ama... See more

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Rated 5 out of 5 stars

Great products at great prices says it all. I can’t find a fault with my experience of using this range. Easy to order with fantastic deals plus occasional “freebies”👌. Followed the step by step i... See more

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Rated 5 out of 5 stars

Its the best stuff i've ever used. The car always looks fantastic after iv'e used it. The pre wash is great at getting the dirt to lift and the snowfoam is excellent at finishing the job. And now the... See more

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Rated 5 out of 5 stars

Excellent delivery timescale....the products actually make cleaning the cars relatively pain free, especially the alloy wheels! this stuff really does work. I have just purchased the micro fibre towe... See more

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Rated 5 out of 5 stars

Living in London can make regular car cleaning very expensive with either scratch or shines or detailers. I bought the Hydro V2 as I don’t have access to a pressure washer and this works perfectl... See more

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Rated 5 out of 5 stars

My husband is well pleased with the hydro kit, he’s been to caravan storage today & used the pre & snow sprays for the 1st time, going to do the car next when he’s had a breather he is 79yrs after a... See more

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Rated 5 out of 5 stars

Been using Hydro for a while now and their sprayer bottles too, the cleaning products are really good and helps keep my cars clean. The Spray bottles do a good job of using the Hydro and saves getting... See more

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Rated 2 out of 5 stars

Excellent delivery time after purchase However, I bought two V2 spray bottles plus 1 litre of pre wash and snow foam. Mixed each product with the ratios recommended. I’ve pumped each bottle... See more

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Rated 5 out of 5 stars

Great cleaning products for my pride & joy mountain bike, & also my van. As a professional dog walker I use the hydro towels to dry the dogs off before getting back in van…. They are mega absorbent!

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Rated 2 out of 5 stars

Bought a prewash and snow foam bundle with 2 sprayers for my son's birthday. When I opened the box I immediately noticed that the paint on the trigger lock was defective and was worn away. Reported i... See more

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Rated 5 out of 5 stars

Hydro have a great range of products. Everything seems to work perfectly too. Pre, a pre treatment that actually starts cleaning without touching the car, snow, a snow foam that actually foams, pump s... See more

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Rated 3 out of 5 stars

This review is based on use of the products over an 8 month period. Initially I was impressed, but the novelty son wore off. The spray bottles do not function as shown on the promotional videos.... See more

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Rated 5 out of 5 stars

Great products easy to use and effective, good aftersales, makes a great change to get VFM and great results, lots of hype around detailing but these guys n girls have produced something for the weeke... See more

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Rated 5 out of 5 stars

Wow Hydro awesome products 👏 So easy to use and amazing results for minimal effort 👌 It's almost addictive watching the dirt fall away !! Fallout may stink but it works !!

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Rated 5 out of 5 stars

Have ordered 3 times in total. Once from tiktok shop and twice directly form HydroUk. Very happy with results and quality of the products on sale. Have purchased most of what's on offer and the result... See more

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Rated 5 out of 5 stars

I was sceptical…..now im sold - i have used the wheel cleaners on my Mrs 2016 Discovery4 - ived used cleaners before but the Hydro wheel cleaners are amazing - the wheels looked New - really impressed... See more

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Rated 5 out of 5 stars

First class products and exceptional customer service. I ordered the products and delivery was as stated next day. Quality of the products is excellent and I am already placing another order for mo... See more

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Rated 5 out of 5 stars

I enjoy using the HYDRO products because of the system and process which easy to follow. The products have to be the best on the market, I know that after cleaning our cars they really look like sho... See more

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Rated 5 out of 5 stars

Purchased the twin pump bottles with pre wash and snow foam The bottles are extremely well made with sturdy pump handles and with the added of having a measuring cup incorporated wow The nozzles... See more

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Rated 5 out of 5 stars

I ordered a bundle online. When the package arrived, the nozzle on one of the spray bottles had snapped off. I emailed Hydro and they sent me a new one straight away. The new one arrived very quickly.... See more

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Rated 5 out of 5 stars

First use of Hydro products. Very impressed so far. Pre works well to remove most grime before snow or straight to cleaning. Particularly impressed with Hydro Seal, beading is brilliant and lasts a go... See more

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Rated 5 out of 5 stars

First time using Hydro products and it was money well spent, the products did not disappoint and it it did what the video said it did. My cars and my camper van came up a lot cleaner that the local ca... See more

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Rated 5 out of 5 stars

The shopping experience online is very easy. I love all of the products that I have used and would highly recommend any of the products available. Sometimes certain products will be out of stock for q... See more

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Rated 5 out of 5 stars

I have a 43 year old rare Citroen GSA, I took on a car rally and she looked a little tried. I purchased all the products I needed, pre wash, snow, shampoo, fall out and detailing. The results were in... See more

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Rated 5 out of 5 stars

Best car cleaning kit I’ve ever used. The car stays clean as the dirt just runs off, so if your thinking of purchasing it, double up as the two Hydros are better than one and see for yourself.

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Rated 5 out of 5 stars

Hydro produces some of the best car cleaning products I’ve ever used. Orders are dispatched quickly, so you’re never left waiting long. Recently, I ordered Hydro Fallout and Alloy Cleaner. The... See more

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Rated 5 out of 5 stars

Great products and easy to use, no need for the jetwash with these easy to use spray bottles and great products to leave my car’s looking pristine and ready for the family to make a mess again!! My wi... See more

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Rated 5 out of 5 stars

Products arrived really quick Wish I had purchased 2 bottles now though , will definitely be ordering another when I’m back from holiday

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Rated 5 out of 5 stars

Perfect sprayer. Hydro is my go to for detailing sprayers. I love the 2 different types of tips it comes with - 1 for more of a spray mist and the other for snow foam

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Rated 5 out of 5 stars

Started using Hyrdo when we bought our first nice car. Living in London this has let me wash the car really well and at a good cost. Using a v2 spray bottle as jet wash is ok but you have to move qu... See more

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Rated 5 out of 5 stars

Came across these guys by accident. Placed a few orders since. Honest people trying to promote a very good product. Well done guys keep it up. Give them a try, you won't be disappointed

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Rated 5 out of 5 stars

Excellent service and product, does exactly what it says on the tin, or bottle in this case!

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Rated 5 out of 5 stars

I love the products they sell I have used almost everything and not had a bad experience with any of them

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Rated 5 out of 5 stars

Faily new to hydro but really loving it, the drying towel is something else and just tried the rinse which is awesome, the results are so clear to see

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Rated 5 out of 5 stars

Excellent products, I use these products on my motorhome. Had a minor issue on an order but Hannah rectified it instantly and without question, highly recommend.

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Rated 5 out of 5 stars

Great product that makes keeping my car clean on a regular basis nice and easy. Have bought multiple times and would highly recommend. Thanks Hydro

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Rated 5 out of 5 stars

I’m like most people and very sceptical about products which claim to be amazing on social media compared to what they’re actually like when used in person! I bought the essentials bundle and... See more

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Rated 5 out of 5 stars

Absolutely Amazing Results With Little Effort. After two washes im Saving! No more £30 car washes for me! 30mins my Range Rover has gone from Dirt to Gleem Pristine. The Hydro Towel is Incredible dry... See more

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Rated 5 out of 5 stars

Great products with all the instructions to get the best out of everything they sell, which saves you money and gives you a show room shine. Fully recommend, great delivery service aswel

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Rated 5 out of 5 stars

I have used the product and the old style foam bottles. The new units are fab and work well and doing what it says one the box. The in built measuring cup works well and the new metal fittings... See more

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Rated 5 out of 5 stars

I’ve tried several Hydro products at this point and every one has been excellent. Delivery is super fast too.

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Rated 5 out of 5 stars

I’ve been using Hydro products for just over a year now and I will not go back to previous products. Pricing, delivery and quality are second to none. Keep up the good work guys.

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Rated 5 out of 5 stars

I've bought a few items from Hydro and it doesn't disappoint. Does exactly what it says on the tin. 10/10 Hydro

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Rated 5 out of 5 stars

good products, i have had v1 and v2 spray bottles and v2 one for father in law. the pre-wash and snow foam for him to. and bought whole kit last year. it clean the car well.

Company replied

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Company details

  1. Car Accessories Store

Written by the company

HYDRO UK is the future of car care. Manufacturing products in the UK to bring you the very best formulas while also creating a community.


Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 99% of negative reviews

Typically replies within 48 hours


Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, my parcel had some damage in transit. The company responded right away replaced the damaged item really quickly. If only all customer service was this good.

October 18, 2025
Unprompted review
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Rated 1 out of 5 stars

Misselling ads

Bought prewash and snow. Used as directed, very little difference to my van, still road dirt, bird poop, etc a quick wipe after and it comes off.
Text to hydro and they dismissed me for not reading the data sheets and just watching the videos which show using the snow cleans the van.
Very poor advertising, poor quality and poor customer service.

October 16, 2025
Unprompted review
Rated 5 out of 5 stars

These people have got it !

These people have got it !. Excellent products and excellent customer service. The products are as good as they say they are. They're by far the best I've used and well worth the money. More than outshine the big commercial names in the business. The customer service is exactly what you'd expect, quick and personal. I've gone from buying Hydro products for myself, to buying them for my son's to use on their GTI's and their ST's. Can't fault them !

June 1, 2025
Unprompted review
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Reply from Hydrouk

Hi Craig, wow — thank you so much for the fantastic feedback!
We're absolutely thrilled to hear how much you're enjoying the products and our customer service. It means a lot to us, especially knowing you've gone from using Hydro yourself to now sharing it with your sons — that’s the highest compliment we could receive!
We truly appreciate your support, and if there’s ever anything you need, we’re always here to help. Thank you, Hannah@Hydro :)

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Rated 5 out of 5 stars

Really impressed with these products

I bought these products after seeing the spray bottles so I could get rid of the pressure washer and maybe save a bit of water at the same time. I washed both my wife's and my car using the pre-wash, snow foam and shampoo. Everything worked really well, yes you have to pump the bottles up but that isn't a great problem. The results were excellent, beautifully clean and shiny cars. 2 weeks on and they're still looking really nice, just the odd mud splatters as you'd expect.

I was so impressed with the products that I bought their detailing spray, and internal sprays, amongst others and will continue to use them, albeit a lot more regularly than I used to wash the cars.

Overall I've been really impressed with the products, the service and the price. I look forward to giving the cars a deeper clean and getting more showroom shine out of them.

October 15, 2025
Unprompted review
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Reply from Hydrouk

Hi Duncan, thank you so much for your detailed and thoughtful feedback — we really appreciate it!
It's great to hear that the spray bottles and product combo worked so well for both cars, and even better that you're seeing lasting results. We know pumping the bottles takes a bit of effort, so we’re glad it wasn’t a dealbreaker and that the results made it worth it!
We’re especially pleased to hear you’ve added more of our range to your kit — sounds like the cars are in very good hands! If you ever need any tips or support as you dive into more detailing, just let us know.
Thanks again for your support! Hannah@Hydro :)

Rated 5 out of 5 stars

Great product to clean bikes

The product is great and I love it to clean my bike every time I go out in no time with it.
Also, I lost the snow foam and their customer service sent me a replacement for free, no questions asked, gesture that I truly appreciate.

October 16, 2025
Unprompted review
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Reply from Hydrouk

Hi! Thank you so much for your kind words — we're really glad to hear you're enjoying the product and that it's making bike cleaning quick and easy!
We're also happy we could help with the snow foam — we always aim to make things right when we can, so it's great to know it was appreciated.
If you ever need anything else, just give us a shout! Hannah@Hydro :)

Rated 1 out of 5 stars

Don’t believe the hype.

Don’t believe the hype.

The spray bottle arrived covered in marks, and with one of the parts faulty. Hydro didn’t see this as an issue and wouldn’t refund me.

Fortunately, my bank agreed with me that the item was indeed faulty, and issued a dispute on my behalf, and refunded me the money. This process is called ‘chargeback’ and exists to protect consumers against dodgy retailers.

The day after the dispute was issued, the pump mechanism fell apart and broke whilst trying to pressurise it.

Hydro know their product is rubbish, which is why they only give a 90 day warranty. The minimum warranty for most products is generally a year.

August 22, 2025
Unprompted review
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Reply from Hydrouk

Hi Mr Watkins, thanks for your feedback — we're sorry to hear you were disappointed.
We do assess each case fairly, and our warranty has recently been extended to 90 days, which reflects the nature of high-use detailing gear.

That said, we're proud to be an Auto Express award-winning brand and well established in the detailing industry — so we’re confident our products speak for themselves.

Hydro UK Customer Support

Rated 1 out of 5 stars

Pump up spray/foamer broke after two…

Pump up spray/foamer broke after two uses. Bought as a trial as I have lots of these kind of sprayer. Didn’t pressurise after the 2nd use.
Don’t waste your money.

October 2, 2025
Unprompted review
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Reply from Hydrouk

Hi Max, thanks for your feedback — we're really sorry to hear the sprayer didn’t perform as expected. That’s definitely not the experience we aim to provide.
We appreciate you giving it a try, and we’ll pass your comments on to our product team for review. If you haven’t already, feel free to reach out to our support team and we’ll see what we can do to help. Hydro UK Customer Support

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Rated 5 out of 5 stars

Awsome products great to use and great…

Awsome products great to use and great results will definatley be buying more

October 11, 2025
Unprompted review
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Reply from Hydrouk

Hi Mr Cairns, thanks so much for the kind words! We're really glad you're enjoying the products and getting great results.
We appreciate your support and look forward to your next order! Hannah@Hydro :)

Rated 5 out of 5 stars

I used my V2 spray bottle today with…

I used my V2 spray bottle today with prewash and snow foam its fantastic. Makes cleaning my car so much easier. Far quicker and it really does do the job lifting dirt before contact wash. Delighted with it. Make your car washing experience easier this Autumn with Hydro. Will be buying more !

October 10, 2025
Unprompted review
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Reply from Hydrouk

Hi Paul, thanks so much for your feedback — we're really glad to hear you're loving the V2 Spray Bottle and that it's made your car washing routine easier!
We appreciate your support and look forward to getting more products your way soon.
Happy cleaning this autumn! Hannah@Hydro :)

Rated 4 out of 5 stars

Ive become a Hydro groupie 🤯

Ok, where to start, my car probably got washed 4-6 times a year at the local car wash but then I saw the Hydro Hype the video’s and the offers, so I thought why not! So got the bundle with an extra spray bottle so I didn’t have to keep faffing about with Pre Wash and Snow Foam, and got the Wash, got the Drying towel & Wash Mitt. Used a 5 gallon home brew bin as my was bucket, and so it begins, fills my spray bottles up adds the solutions and off we go - On goes the Pre, waits 5 minutes- On goes the Snow, another 5 minutes - Rinse off - then onto the wash, very very bubbly, Mitt on and off we go again (Driveway looked like. Or way in the winter) rinsed off with the hose, then to the drying cloth - Absolutely BRILLIANT (it was so good I ordered another with the 5 litre Citrus)
The car looked the best it’s looked for years.

The car gets a wash most weekends now, I took advantage of the 5 gallon option the other week with the mystery box.

Got to say “It’s really good kit” the only reason it didn’t get 5* is because they say 24 hour delivery and it’s not and I don’t own a super car, so do some videos cleaning normal cars.

Now what else do I need 🤔🤔

September 14, 2025
Unprompted review
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Reply from Hydrouk

Hi Leonard, thanks so much for the great feedback — we really appreciate it!
We’re thrilled to hear you’re enjoying the products and getting such great results. It’s brilliant that your car’s getting more attention now, and that the drying towel impressed you enough to order again!
Totally understand your point about the delivery and video content — we’re working on improving both, including more real-world car demos.
If you’re looking to expand your kit, let us know what stage you’re looking to improve and we’ll be happy to recommend a few extras.
Thanks again for your support! Hannah@Hydro :)

Rated 5 out of 5 stars

Absolute amazing product

Absolute amazing product. I normally have used supermarket or halfords items, which is still fine, but if your looking for that extra wow factor, trust me this product is insane. In a strange way makes washing the car a fun job!! The towel is the best and the bottle is very fun to use. Would recommend the bundle as worth the price and products you get. Trust me try it, before you knock it back, you will not be dissapointed.

September 20, 2025
Unprompted review
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Reply from Hydrouk

Hi Momo,
Thanks so much for the amazing feedback — we really appreciate it!
It’s great to hear you're enjoying the products and that they’ve made car washing feel fun (we’ll take that as a big win!). We're especially glad the towel and bottle impressed you — and totally agree, the bundle is a great way to get the full experience.
Thanks again for your support and recommendation — it means a lot! Hannah@Hydro :)

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Rated 5 out of 5 stars

Great Products and Customer Support!

Ive been extremely happy with all of the products that I have purchased from Hydro. The V2 spray bottles are very easy to use and seem quite robust. I did make some adjustments as recommended in one of the videos to improve how they distribute the product over the vehicle.
The Hydro customer support has been 1st class after my recent order arrived with damage to both Hydro Buckets.
After a quick email to Hydro, 2 new items were sent out to me and recieved within 2 days. 10 out of 10 for how quickly and efficiently this minor issue was dealt with!
Many Thanks
Kev! :-)

October 8, 2025
Unprompted review
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Reply from Hydrouk

Hi Kev,
Thanks so much for the great feedback — we really appreciate it!
We’re glad to hear you’re happy with the products, and that the V2 bottles are working well for you. Great to know the video tips came in handy too!
Also, thank you for your kind words about our customer support — we’re always here to help, and it’s great to know the replacement buckets arrived quickly and sorted the issue.
Thanks again for your support — we really do appreciate it! Hannah@Hydro :)

Rated 5 out of 5 stars

Great product and great delivery

Great product and great delivery

September 30, 2025
Unprompted review
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Reply from Hydrouk

Hi Dave, thank you so much for taking the time to leave us with this great 5* review! We are so glad to hear you are enjoying the products and delivery provided! :) Hannah@Hydro

Rated 5 out of 5 stars

Excellent service and product

Excellent service and product, does exactly what it says on the tin, or bottle in this case!

October 9, 2025
Unprompted review
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Reply from Hydrouk

Hi Neil, thank you so much for the kind words — we're really glad to hear you're happy with the product and service!
Love the "does exactly what it says on the bottle" — that made our day!
If you ever need anything else or have any questions, we're always here to help. Hannah@Hydro :)

Rated 5 out of 5 stars

Spray bottles

Product is great and does the job and the customer service is second you none, very helpful nothing to much trouble for them 5*****
Had a spray bottle nozzle break emailed them new bottle sent out same day amazing service 🙌

September 25, 2025
Unprompted review
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Reply from Hydrouk

Hi Andrew, thank you so much for the lovely feedback — we're absolutely delighted to hear you're happy with both the product and the service!
It means a lot to know that our team was able to help quickly and that you felt well looked after — that’s exactly what we aim for. We really appreciate the 5 stars!
If you ever need anything else, we’re always here to help. Hannah@Hydro :)

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Rated 5 out of 5 stars

I ordered a bundle online

I ordered a bundle online. When the package arrived, the nozzle on one of the spray bottles had snapped off. I emailed Hydro and they sent me a new one straight away. The new one arrived very quickly. I’ve tried the pre wash and snow with the spray bottles and I’m very happy with the results. The drying cloth also worked very well.

October 4, 2025
Unprompted review
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Reply from Hydrouk

Hi Steve, thank you so much for taking the time to share your experience — we're really pleased to hear that everything was sorted quickly for you and that you're happy with the products!
It’s great to know the pre-wash, snow foam, and drying cloth are all working well for you — that’s exactly what we love to hear.
If you ever need anything else or have any questions about the range, feel free to get in touch. We’re always happy to help! Hannah@Hydro :)

Rated 5 out of 5 stars

I love the products they sell I have…

I love the products they sell I have used almost everything and not had a bad experience with any of them

October 9, 2025
Unprompted review
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Reply from Hydrouk

Hi George, thank you so much for your kind words — we really appreciate your support!
It’s amazing to hear you’ve tried almost the whole range and haven’t had a bad experience with any of the products — that means a lot to us.
If you ever need any recommendations or have any questions, we’re always here to help. Hannah@Hydro :)

Rated 1 out of 5 stars

Placed an order Monday with free next…

Placed an order Monday with free next day delivery its now Wednesday evening and the courier hasn’t even collected from there warehouse yet.
Products have good reviews but won’t use a company that falsely advertise again and wouldn’t recommend…

October 8, 2025
Unprompted review
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Reply from Hydrouk

Hi Simon, Thank you for your feedback.

I've checked your order and can confirm it was processed and dispatched in line with our shipping terms. While we aim to offer next-day delivery, unfortunately there can be delays with the courier (in this case, DPD) which are outside of our control.

I completely understand how frustrating this is, and we're sorry for the inconvenience caused. We’re monitoring the tracking and hope it will be with you shortly.

If there’s anything else we can help with in the meantime, please don’t hesitate to reach out. Hydro UK Customer Support

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