Ive been extremely happy with all of the products that I have purchased from Hydro. The V2 spray bottles are very easy to use and seem quite robust. I did make some adjustments as recommended in o... See more
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HYDRO UK is the future of car care. Manufacturing products in the UK to bring you the very best formulas while also creating a community.
Unit 1, Cirencester Business Estate, GL7 1YG, Cirencester, United Kingdom
Replied to 99% of negative reviews
Typically replies within 48 hours
Excellent customer service, my parcel had some damage in transit. The company responded right away replaced the damaged item really quickly. If only all customer service was this good.
Bought prewash and snow. Used as directed, very little difference to my van, still road dirt, bird poop, etc a quick wipe after and it comes off.
Text to hydro and they dismissed me for not reading the data sheets and just watching the videos which show using the snow cleans the van.
Very poor advertising, poor quality and poor customer service.
All I can say it's living up to what it says on the bottle, Will be definitely getting more
Super quick delivery and an excellent product! What more can I say? Brilliant!!
These people have got it !. Excellent products and excellent customer service. The products are as good as they say they are. They're by far the best I've used and well worth the money. More than outshine the big commercial names in the business. The customer service is exactly what you'd expect, quick and personal. I've gone from buying Hydro products for myself, to buying them for my son's to use on their GTI's and their ST's. Can't fault them !
Reply from Hydrouk
I bought these products after seeing the spray bottles so I could get rid of the pressure washer and maybe save a bit of water at the same time. I washed both my wife's and my car using the pre-wash, snow foam and shampoo. Everything worked really well, yes you have to pump the bottles up but that isn't a great problem. The results were excellent, beautifully clean and shiny cars. 2 weeks on and they're still looking really nice, just the odd mud splatters as you'd expect.
I was so impressed with the products that I bought their detailing spray, and internal sprays, amongst others and will continue to use them, albeit a lot more regularly than I used to wash the cars.
Overall I've been really impressed with the products, the service and the price. I look forward to giving the cars a deeper clean and getting more showroom shine out of them.
Reply from Hydrouk
The product is great and I love it to clean my bike every time I go out in no time with it.
Also, I lost the snow foam and their customer service sent me a replacement for free, no questions asked, gesture that I truly appreciate.
Reply from Hydrouk
Don’t believe the hype.
The spray bottle arrived covered in marks, and with one of the parts faulty. Hydro didn’t see this as an issue and wouldn’t refund me.
Fortunately, my bank agreed with me that the item was indeed faulty, and issued a dispute on my behalf, and refunded me the money. This process is called ‘chargeback’ and exists to protect consumers against dodgy retailers.
The day after the dispute was issued, the pump mechanism fell apart and broke whilst trying to pressurise it.
Hydro know their product is rubbish, which is why they only give a 90 day warranty. The minimum warranty for most products is generally a year.
Reply from Hydrouk
Pump up spray/foamer broke after two uses. Bought as a trial as I have lots of these kind of sprayer. Didn’t pressurise after the 2nd use.
Don’t waste your money.
Reply from Hydrouk
Awsome products great to use and great results will definatley be buying more
Reply from Hydrouk
I used my V2 spray bottle today with prewash and snow foam its fantastic. Makes cleaning my car so much easier. Far quicker and it really does do the job lifting dirt before contact wash. Delighted with it. Make your car washing experience easier this Autumn with Hydro. Will be buying more !
Reply from Hydrouk
Ok, where to start, my car probably got washed 4-6 times a year at the local car wash but then I saw the Hydro Hype the video’s and the offers, so I thought why not! So got the bundle with an extra spray bottle so I didn’t have to keep faffing about with Pre Wash and Snow Foam, and got the Wash, got the Drying towel & Wash Mitt. Used a 5 gallon home brew bin as my was bucket, and so it begins, fills my spray bottles up adds the solutions and off we go - On goes the Pre, waits 5 minutes- On goes the Snow, another 5 minutes - Rinse off - then onto the wash, very very bubbly, Mitt on and off we go again (Driveway looked like. Or way in the winter) rinsed off with the hose, then to the drying cloth - Absolutely BRILLIANT (it was so good I ordered another with the 5 litre Citrus)
The car looked the best it’s looked for years.
The car gets a wash most weekends now, I took advantage of the 5 gallon option the other week with the mystery box.
Got to say “It’s really good kit” the only reason it didn’t get 5* is because they say 24 hour delivery and it’s not and I don’t own a super car, so do some videos cleaning normal cars.
Now what else do I need 🤔🤔
Reply from Hydrouk
Absolute amazing product. I normally have used supermarket or halfords items, which is still fine, but if your looking for that extra wow factor, trust me this product is insane. In a strange way makes washing the car a fun job!! The towel is the best and the bottle is very fun to use. Would recommend the bundle as worth the price and products you get. Trust me try it, before you knock it back, you will not be dissapointed.
Reply from Hydrouk
Ive been extremely happy with all of the products that I have purchased from Hydro. The V2 spray bottles are very easy to use and seem quite robust. I did make some adjustments as recommended in one of the videos to improve how they distribute the product over the vehicle.
The Hydro customer support has been 1st class after my recent order arrived with damage to both Hydro Buckets.
After a quick email to Hydro, 2 new items were sent out to me and recieved within 2 days. 10 out of 10 for how quickly and efficiently this minor issue was dealt with!
Many Thanks
Kev! :-)
Reply from Hydrouk
Great product and great delivery
Reply from Hydrouk
Excellent service and product, does exactly what it says on the tin, or bottle in this case!
Reply from Hydrouk
Product is great and does the job and the customer service is second you none, very helpful nothing to much trouble for them 5*****
Had a spray bottle nozzle break emailed them new bottle sent out same day amazing service 🙌
Reply from Hydrouk
I ordered a bundle online. When the package arrived, the nozzle on one of the spray bottles had snapped off. I emailed Hydro and they sent me a new one straight away. The new one arrived very quickly. I’ve tried the pre wash and snow with the spray bottles and I’m very happy with the results. The drying cloth also worked very well.
Reply from Hydrouk
I love the products they sell I have used almost everything and not had a bad experience with any of them
Reply from Hydrouk
Placed an order Monday with free next day delivery its now Wednesday evening and the courier hasn’t even collected from there warehouse yet.
Products have good reviews but won’t use a company that falsely advertise again and wouldn’t recommend…
Reply from Hydrouk
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