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Rated 4 out of 5 stars

I was skeptical of hybe from the start but actually ended up getting some items I was interested in. I received the items I won & everything checked out. Some items would not be worth the almost 20USD... See more

Company replied

Rated 2 out of 5 stars

I used the google accounts method to sign up and everything was going fine. This is until I won about 2 thousand dollars and requested a withdrawal of my funds. At this point I had already successfull... See more

Company replied

Rated 5 out of 5 stars

Amazing website and staff. I’ve won multiple items from them and they were all authentic. The first unboxing website I trust. Plus their discord server is great.

Company replied

Rated 5 out of 5 stars

Hybe is a very good website the only thing about it is I wish we could get more items besides fires in the daily box I encourage other people to use this website.

Company replied

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Company details

  1. e-Commerce Service

Written by the company

Hybe.com is challenging the conventions of online shopping. Buy Mystery Boxes with a Guaranteed Value. Access luxury brands for less.


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4.2

Great

TrustScore 4 out of 5

11K reviews

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Hasn’t replied to negative reviews


Rated 1 out of 5 stars

This website is absolute joke

This website is absolute joke. They accepted my KYC verification and everything i sent, accept my deposit of course in matter of seconds and then they don't allow me to withdraw for 24 hours after requesting, after that they suspended my account with the argument that KYC is not matching my data WTF. They refuse to let u get funds out of them, they only wanna eat.

November 7, 2024
Unprompted review
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Rated 1 out of 5 stars

Hybe is not allowing me to withdraw my funds.

Hello, I have deposited money into the site three times, but I am unable to withdraw my funds. I have not been able to receive any support from live chat, and I have not received a response for three days. There has been no progress in this matter. I would like to reach out to them, but I cannot. I only managed to contact them once, and they responded after three days. My funds are still held within the account, and I cannot withdraw them.

October 17, 2024
Unprompted review
Rated 1 out of 5 stars

Enhypen my love

You and the team are training our enhypen a little harder. Because of that, our young people are suffering a lot. engene, we need our young people to be healthy. Sunoo is being bullied a bit. The fact that you are patient and laughing made me cry. If you wanted to hurt people like this, why did you set up a company? Please accept my feedback. At least let our young people rest peacefully for 7 days. If not accepted, we at Engene will go on hunger strike!

August 23, 2024
Unprompted review
Rated 1 out of 5 stars

They closed my account unfairly

Despite completing KYC verification and proving my banking information, they said my profile did not match my banking details. Everything was in my name. Additionally, there was a crypto balance on the site that I couldn't withdraw. They unfairly closed my account without giving me a chance to prove myself. They never respond to messages. I will pursue my legal rights to the fullest extent. This site has been a huge disappointment.

August 7, 2024
Unprompted review
Hybe.com logo

Reply from Hybe.com

Hi there.
Our system detected a discrepancy between the payment data and the KYC data, which also did not match the location due to the use of an anonymizer or VPN service for each individual deposit attempt. Since the use of services that hide your location in order to bypass various blocks or local restrictions by regulatory authorities, as well as the use of payment data that does not match the KYC data is a violation of the service rules, our team has decided to suspend your subscription, what was also stated in correspondence with you in support.
Regards, Hybe team.

Rated 1 out of 5 stars

First

First, I didn’t know that my KYC would not pass before using it. Second, I used cryptocurrency to deposit. Third, you asked me to mail the item, but the express fee was too high and exceeded its own value. Fourth, I asked my friend to You registered an account and lost your balance to him, but why didn't you allow his account to be withdrawn? His account has just been registered and does not violate any regulations. You are obviously looking for a reason to hack the customer's funds. You have not made it clear to the customer before they recharge and withdraw that your terms are so complicated and unreasonable.

August 1, 2024
Unprompted review
Hybe.com logo

Reply from Hybe.com

Hello.
Your KYC ticket was failed due to blacklisting. In this case, Hybe were denied withdrawal via cryptocurrency because the requirements were not met. You were asked to use the main method of withdrawing prizes - physical delivery of the product to your location.
Creating multiple accounts using a fake ID\other person ID and attempting to transfer balance to another account in order to circumvent regulatory requirements for cryptocurrency payouts is also a violation of the Terms of Service and will result to a block.
This is also stated in our Terms of Service, which you read and agreed to when you registered.
Regards, Hybe team.

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Rated 1 out of 5 stars

So far this site is genuinely a scam

So far this site is genuinely a scam, contacted support many times whilst they were online. No response, I then joined the discord to find moderators online, I tag many of them with the issue and no one seems to care no response for 2 days. Then when a random person decided to help me I was randomly IP banned from the discord? I know as I tried joining after and not to my surprise they banned me, this is DISGUSTING. My account is KYC’d and I didn’t even win much, just under $20 as I had three deposits summing up to around $182, and I withdrew $200 BTC and then my account randomly started glitching to not let me do anything, and mind you I sent the withdrawal but it seems they deleted it or something. So this site is literally dodging its own users to not pay them, if hybe decides to actually help me or even talk to me I will rethink this review, but from these actions, there license needs to be revoked, disgusting and I think it’s the worst a sites ever treated me.

June 28, 2024
Unprompted review
Hybe.com logo

Reply from Hybe.com

Hello.
According to the logs, you received a response within 24 hours after contacting the email.
Our system received a report from the KYC provider, according to which the KYC verification data and payment data doesn't match.
Since the use of the site by a user who has not reached the legal age or if provided required infromation is knowingly false, it is concidered as a violation of the Terms of Service, as well as a violation of the law restrictions, we have decided to suspend your subscription and return the funds to the cardholder.

Rated 1 out of 5 stars

Account ban.

My account got banned for no reason, i cant use the site anymore. I asked the support why did i got banned, they said they can ban me without any given reason.
I can provide screenshots of the chatlog with the support.
I had over 1000$ withdrawals with a little amount of deposit of like 40-50$

April 12, 2024
Unprompted review
Hybe.com logo

Reply from Hybe.com

Hi there.
Yes, according to the ToS, Hybe may suspend your account or any licenses on its platform set forth herein at any time and for any reason in its sole discretion.
All active withdrawal requests were completed in full several months prior to the suspension. Our team has decided to permanently suspend your subscription to our service.
Regards, Hybe team.

Rated 5 out of 5 stars

This is legit! Real mystery rewards!

Real rewards from real mystery boxes. Have received a few items which I have unboxed, and they really do get delivered to your door!

March 22, 2024
Unprompted review
Hybe.com logo

Reply from Hybe.com

Hi!
Thank you for the positive review. We are very glad that you liked our platform.

Rated 2 out of 5 stars

I used the google accounts method to…

I used the google accounts method to sign up and everything was going fine. This is until I won about 2 thousand dollars and requested a withdrawal of my funds. At this point I had already successfully completed the KYC verification and my account was fine. Everything was all going well and I really enjoyed the websites until my account got suspended due to me providing ‘inconsistencies in data’. I have no idea how I have done this and am really worried they are going to withhold my funds from me. Now they won’t respond to my emails or anything they just say they are doing an investigation. really need this to be sorted out as I need those funds ASAP. Seems quite dodgy right now.

March 9, 2024
Unprompted review
Hybe.com logo

Reply from Hybe.com

Hello Teddy.
Due to the fact that when verifying your data, you provided an incorrect photo multiple times, your KYC ticket was failed and flagged. Due to this situation, we requested an additional information from KYC provider to verify your payout.
The main method of withdrawing a prize by physical shipping to your address was not locked and, as follows from your account logs, you used it. All your order been processed and shipped.
Crypto payouts are an additional payment method with strict restrictions that have not been met. In this regard, we have suspended payments for 48 hours, as stated in messages in the support chat. The user was made aware of the reason for the suspension of payment and the time frame for solving the problem, as evidenced by correspondence logs and replies to messages with information.
At the moment, all finance responsibilities of the platform have been completed. Since the verification process is a single action, further payments will be made within the specified time frame in accordance with the Hybe ToS.

Regards, Hybe team.

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Rated 2 out of 5 stars

Won’t recommend site to anyone!

2k Deposited 0k Cashed out. Crazy Bot’s “Luck” on normal mode and crazy “luck” for you when on crazy mode… judge it yourself and make a better choice.

Only Streamers / Sponsored people wins!

March 3, 2024
Unprompted review
Hybe.com logo

Reply from Hybe.com

Hello David.
We are very sorry that you received an unsatisfactory experience on our platform.
We would like to note that bots, streamers and all other users have the same chances based on luck without any advantages over others. Which can also be confirmed on the outcome validation page after the end of the battle case or opening the box.
We've sent you a small gift so you can try your luck again.
Best regards, Hybe team.

Rated 5 out of 5 stars

love this site

this site is hands down amazing. At first, I didn't trust it but after I used it I got some good things for cheap

February 8, 2024
Unprompted review
Hybe.com logo

Reply from Hybe.com

Hi Rick!
Thank you for your positive feedback. We are glad that you had a great experience on our platform

Rated 1 out of 5 stars

Worst company ever

Worst company ever. Don't know how to protect and not sabotage their own artist Jimin. F**kyou hybe

January 30, 2024
Unprompted review
Hybe.com logo

Reply from Hybe.com

Hi there!
We are not affiliated with Hybe Co. brand\music label or BTS band, sorry.

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Rated 5 out of 5 stars

this site is the #1 mystey box site and…

this site is the #1 mystey box site and just needs to build the site better, they at the very least give you a fair chance of provably fair! which makes this site true to the fairness. Best site for loot mystery box ever !! Withdrawals are abit slow but other than that I say play this and not hypedrop or lootie. Those two sites are cheaters

December 4, 2023
Unprompted review
Hybe.com logo

Reply from Hybe.com

Hello.
Thank you for your positive feedback. We're glad to hear that you like our platform. In our future updates, we have big plans to increase rewards for our users and of course, increase the speed of withdrawals. Stay tuned for future updates and good luck.

Rated 4 out of 5 stars

I need to ask something

I need to ask something, is there a 100 precent chance ofwinning something? Or is this like lottery where there is 99 precent chance to not win anything

November 30, 2023
Unprompted review
Hybe.com logo

Reply from Hybe.com

Hello.
From each box you can get one random item. The chance of receiving an item depends on its cost. You can find the full list of items and the drop chance by simply clicking on the box and clicking the load more button.
Good luck!

Rated 1 out of 5 stars

The site is a scam

The site is a scam once you win something and attempt to withdraw they suspend your account for no reason and refuse to answer emails on given decision

November 19, 2023
Unprompted review
Hybe.com logo

Reply from Hybe.com

Hello.
Our system has detected suspicious activity on your multiple accounts and has suspended an access to it. More than 20 cards were processed through your accounts and classified as stolen without interacting with the platform or playing games. Because cardholders have requested a refund due to a card data leak, we have suspended your accounts. Users or cardholders who have suffered a loss can request a refund and it will be processed in an expedited manner.

Rated 1 out of 5 stars

Only lose money

Only lose money, dont try

October 30, 2023
Unprompted review
Hybe.com logo

Reply from Hybe.com

Hello Mateusz!
We are very sorry that you had a negative experience on our platform.
We as a team are doing our best to make our platform better for everyone and will add more rewards for users who didn't receive their desired item from the box.
All the best, Hybe support team.

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Rated 5 out of 5 stars

It's fun and enjoyable

It's fun and very enjoyable. Love how often boxes are updated. Boxes for any price range also is a big plus! Lookout for emails with half off boxes sometimes too!

July 24, 2023
Unprompted review
Rated 5 out of 5 stars

BEST SITE EVER

oh my goodness. This is the best way to shop and its very exiting to shop like this. I LOVEEEEE this website I won some shoes for 10$ its crazy.

May 7, 2023
Unprompted review

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