Homebasics Reviews 29

Do not use this company under any circumstances. When my delivery did not arrive I email to be told that I was not a customer. When I said that it shows on my babk statement that I was they then said I had purchased a gift card. After suggesting that I talk to my banks security they offered to refund part of my money. Then from mentioning my banks security again they said I would recieve full refund. There are a few companies trading under the name justhomebasics the one I am referring to is in Cyprus.

I been scammed Whent on Google to order a vax justhomebasics..and no receipt I got blocked so I had phine bank I emailed them phoned them no number exists nor email..scammers this site is still open on Google saying they never got payment somat needs to be done scumbags

Company stated that they will give me a refund and said I must do a good review but I must not mention that my money will be refunded. I did the review and two months later I'm still waiting for my refund.

This is a total scam! They stole my money, don’t buy!!!

These people scammed me for my purchase of a switch lite. They sent emails to say they've received my order/on the way. They took nearly £130 and never sent my nsl. Yea £130 for a switch lite was too good to be true. I asked for a refund at least 3 times. Customer service well there is none. Apparently according to my statement they're base is in France. The phone number doesn't work. I wonder how they spend the cash. I'll leave it for anyone who reads this to decide. DO NOT SHOP WITH homebasics.

Went on their website after being directed from google advertising, prices looked too good, and when the chat box popped up I asked - "why do i feel your going to take my money and not send me anything?" they never responded. Truth is all the poor people that got scammed should have know better, yes they had stock whilst no one else did and at cheaper prices....if it looks too good then dont bother. You can always do a little research, the website was registered in August, by another company...it looked so dodgy. PS im selling 10 nintendo switches for £150 each, send your cash to PO BOX 5134.

I do think Google needs to take more responsibility on who they allow to advertise.

This company does not even deserve a star please please please stay away from these low life robbing thieves payed for a PS5 taken money no product received no money back,phone number is unreachable website has now gone and emails are now not sending hoping I can get my money back from the bank feel sick ive actually allowed my self to get scamned

Would give this company a big fat zero , complete fraudsters do not buy from . Ordered, paid in full , received email but no other contact . Tried chat no replies , numerous phone calls , eventually got through gave my customer number cut me off straight away . Have now reported to fraud team at my bank . Left review on their site which was deleted . Now can’t even get onto the site

Absolute SCAM! The website may look legit, but it is not! Found it while looking for a Switch OLED and thought the low prices were great. I bought and then received a confirmation e-mail of purchase but never received a dispatch e-mail. I contacted them through live chat and they did not respond, even though I gave them a week to respond. I then called them on using the phone number they gave me, when I called it immediately disconnected me. I wish I had found these other reviews sooner, I am contacting Action Fraud and would urge others to do the same. Don't be caught out!

Complete scam, just got ripped off to the tune of 539 pounds trying to buy an xbox for my son! The site looks legit to be fair but its 100% not! DO NOT BUY FROM THESE FRAUDSTERS!!!!

Fraud - Beware! I believe this website and associated business is a fraud. Like others, I ordered an item online, and have not been able to make any contact whatsoever. There is no response to emails or calls. I have notified ActionFraud, and would advise others to do the same.

FAKE FAKE FAKE!!! LOST MY MONEY!!!
LANDLINE AND CHAT IS NOT RESPONDING!!!

The positive reviews are all FAKE!!! This company are thieves and scam you out of your cash… Do Not Be Fooled.. Avoid

Ordered my grandson a Nintendo switch paid in full sent it had been dispatched it hasn't arrived e-mailed and tried to phone I think the people that own the supposed companies are the scum of the earth taken people's money you be ashamed of your self.just to update the same people are trading as treadmills direct

WARNING !!!! DO NOT GO NEAR THESE CROOKS. YOU WILL LOSE YOUR MONEY.
I lost £498 thinking I had purchased Xbox series X console. DEAD LANDLINE, MOBILE, EMAIL.
Absolutely no way of comunicating with them.
COMPLETE FRAUDSTERS

No communication after my order. Telephone calls terminated. Absolute scam. Do not give these people your hard earned money.

Where are these excellent reviews coming from, I wrote my bad review couple of days ago n there wasn’t a good review insight now they’ve got 35% excellent reviews, all fake

Fraud do not buy from them!!!!!! Any positive feedback has been left by fraudsters who will steal your money and provide no product! The phone number & email is fake

Purchased a switch for my sons birthday. Despite a confirmation email and an email to say dispatched, no switch ever arrived.
Have since seen these other reviews.
Now working with the bank to get my money returned!
Please avoid these bunch of swines!!

Advertising playstation 5 for sale.
2 email confirmations of delivery. No delivery. Phone line cut off once I explained why I was phoning. Phone now rings out.
Do not touch this company