Highlights Travel Reviews 1,426

TrustScore 5 out of 5

5.0

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its well-organized tours, knowledgeable and friendly guides, and excellent service. People appreciate the tailored travel packages and the attention to detail in planning their trips. The booking process is smooth, and the staff is courteous and responsive, promptly addressing any questions or concerns. Consumers highlight the positive experiences they've had during their holidays, mentioning the guides' expertise in local culture and history. Reviewers also appreciate the flexibility in adjusting itineraries to suit their preferences. The hotels selected are generally well-located and meet expectations, contributing to a comfortable and enjoyable travel experience.

Based on these reviews

Rated 5 out of 5 stars

We have had a great time so far on our first part of our Japanese trip organised by Albee. Our tour guide Jonny has been great showing us around the city of Tokyo and taking us to museums. The drivers... See more

Rated 5 out of 5 stars
Verified

Jimmy Qin was super efficient and came back with a great tour proposal just to our liking. He answered emails and what’s app messages promptly and professionally. I felt very comfortable booking m... See more

Rated 5 out of 5 stars

Bert Hu worked with us for quite some time to develop our first trip to Japan. He was courteous, prompt, and professional in his work. We visited five cities and had private tours in Tokyo and Hakone... See more

Rated 5 out of 5 stars

Our trip beginning in Tokyo on 5/14/25 and ending in Osaka on 5/24/25 was nothing short of one of our most memorable trips abroad. Our guides, Kamura (Tokyo, Mt. Fuji area) and Ho (Kyoto, Nara, and Os... See more

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Rated 5 out of 5 stars

In Hoi An, Viet Nam, we sampled nearby river culture, courtesy of Asian Highlights, in the very capable hands of our engaging guide Tung. We paddled iconic Vietnamese round bamboo basket boats, tried... See more

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Rated 5 out of 5 stars

Amazing Tour in Tokyo! What a wonderful experience we had in Tokyo with Kimura! Kimura was an amazing tour guide. He’s very informative and we learned so much about Japan and its culture. Hope every... See more

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Rated 5 out of 5 stars

Monica with Asia Highlights helped make this a memorable experience. She accommodated all my must haves and had great ideas to add to this trip. I was greeted with Jah at the airport who was our guide... See more

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Rated 5 out of 5 stars

Som my guide was excellent (and so was my driver Mr. Ty)! Extremely helpful and courteous 😃 Som was especially fluent in English, to my (Canadian) ears he has no discernible accent and was therefore... See more

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Rated 5 out of 5 stars

We traveled with Asia Highlights 14 days through Cambodia and Myanmar. Leo from Asia Highlights made the itinerary and organized everything perfect ! We really enjoyed the tour, the hotel selection wa... See more

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Rated 5 out of 5 stars

China Highlights have made our trip to Beijing, Xi’an and Shanghai just perfect!! We have just 8 days to visit those three must visit cities in China; however, Leo Weng, our agent, made all the arrang... See more

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Rated 5 out of 5 stars

Albee was very prompt, professional, and responsive as a planner for our trip. She listened to our preferences and designed an experience that catered to our specific needs. The local guides in Siem R... See more

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Rated 5 out of 5 stars

Monica was the best- she worked so hard to revise itineraries for me when I was indecisive and her communication was next level. She planned everything perfectly and the timing was always impeccable.... See more

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Rated 5 out of 5 stars

My agent, Albee, was BRILLIANT! She had good advice and put together an excellent tour for me in Vietnam. Everything went smoothly, and the one problem that did occur was dealt with most efficiently... See more

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Rated 5 out of 5 stars

Our tour to Yunnan/China started with very competent advices by Lissy Xu to prepare an excellent tailored travel package. Everything what we experienced during the tour was like described in the off... See more

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Rated 5 out of 5 stars

Everything went better that we've expected! Our guides were local people who knows about the city, the people, know how to solve problems, really punctual and with the best attitude! Our tour... See more

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Rated 5 out of 5 stars

We took the 5 day Yi Peng Festival your in Chiang Mai, Thailand. It was an amazing experience. We had two tour guides who were absolutely phenomenal. They answered all the questions we had and were al... See more

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Rated 5 out of 5 stars

We are in the planning stage of the trip currently. Yeliz Wong has been wonderful to help customize the perfect trip for our group! She has been easy to work with and quick to respond to any questi... See more

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Rated 5 out of 5 stars

June, 2022, We spent 3 nights in Hanoi, 1 night in Halong Bay, 3 nights in Danang and 3 nights in Singapore. Albee Ning was extremely attentive and did everything we asked of her. We went through... See more

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Rated 5 out of 5 stars

Albee made our anniversary trip perfect! She was available by WhatsApp and answered every little question immediately. Everything ran smoothly and we experienced such amazing places, hotels and restau... See more

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Rated 5 out of 5 stars

My wife and I thoroughly enjoyed our five day visit in the Da Nang - Hoi An region of Vietnam. This was all due to the excellent hosting skills of the ASIA Highlights’ Host and his friendly and skilfu... See more

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Rated 5 out of 5 stars

Albee and Asia highlights was fantastic! Albee responded within the hour for any random questions I had. There were a few curveballs (to be expected when traveling, nothing crazy) but Albee made adjus... See more

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Rated 5 out of 5 stars

7-Day Vietnam Tour - Hanoi, Halong Bay, Hue, Danang/Hoi An Asia Highlights did a great job planning and executing our family’s trip around Vietnam. We have two young girls and wanted to have a bala... See more

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Rated 5 out of 5 stars

Just like China Highlights, Asia Highlights is a great service! There's nothing more stressful than going to a foreign country, and you want to know you won't get ripped off and get good value for yo... See more

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Rated 5 out of 5 stars

Bella at Asia Highlights was very helpful to me. After I placed my order for the Lantern Festival I’m Chiang Mai a friend decided to possibly come join me. Bella responded right away and stated sh... See more

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Rated 5 out of 5 stars

The best part of any tour should be the guide, which in our case was Jennifer. Her personality was always cheerful and kept our experience lively in Cambodia and Vietnam. She was always full of ener... See more

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Rated 5 out of 5 stars

Our tour with Asia Highlights couldn't have been better. We went to Japan for 8 days, visiting Tokyo, Kyoto and Osaka (with a day trip to Nara), and we travelled with 2 young children aged 5 and 2. Ja... See more

Rated 5 out of 5 stars

Albee was an absolute pleasure to work with. She responded to my suggestions readily to find suitable alternatives for my 2 week trip to Thailand with my wife. She answered all my questions promptly a... See more

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Rated 5 out of 5 stars

Albee was so amazing! She communicated almost immediately to any question/concern I came up with. She helped me adjust the itinerary based on the ages of my kids. We had the perfect balance of busy, c... See more

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Rated 5 out of 5 stars

Amazing experience in Thailand and Vietnam. From the very beginning, Albee - the facilitator of our trip - did a great job organizing our tours. When we had questions, she answered them immediately. T... See more

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Rated 5 out of 5 stars

Albee did a wonderful job planning our trip! Impeccable service and thoughtful planning. Shailesh our representative in Delhi went above and beyond. He was also a wonderful guide and so... See more

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Rated 5 out of 5 stars

Asia Highlights and their local Myanmar partner "mAsia" did an excellent job in planning and execution of a one week trip to Myanmar. Locations visited Yangon, Golden Rock, Bagan, Lake Inle and Mand... See more

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Rated 5 out of 5 stars

We travelled to Japan this May (2018). We had contacted Asia Highlights to organise our trip for us. Miss Peggie Lyoo was very helpful, super-friendly, very professional and very prompt with all her r... See more

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Rated 5 out of 5 stars

Just came back from Vietnam/Cambodia trip via Asia Highlights and had a wonderful experience. The hotels they chosed for us were all very food. the guides were all very professional and spoke good... See more

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Rated 5 out of 5 stars

We bought 10 tickets for latern festival, at the end airline rescheduled our flight. We are so upset and no choice have to give up latern festival schedule and proceed for refund. Bella is the sales p... See more

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Rated 5 out of 5 stars

My experience with Asia highlights have been great. I was skeptical at 1st, I never take things at face value. I read reviews and watch UTUBE about them. Not only are they legit but are very friendly... See more

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Rated 5 out of 5 stars

Monica Mo was very helpful from the beginning after I enquired about my travel plans to Japan. She listened with understanding and took careful notes and clarified things to make sure she got everyt... See more

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Rated 5 out of 5 stars

I would highly recommend Asia Highlights as a company. We booked tickets with them for the chiang mai lantern festival. They offered the lowest prices compared to all the other websites we looked at (... See more

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Rated 5 out of 5 stars

My wife and I were very pleased with Asia Highlights' planning and presentation of our 16-day trip to China. Albee Niang was our trip planner and she booked excellent guides, wonderful and in... See more

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Rated 5 out of 5 stars

Another trip organized by Albee with great success. She proposed few options and knowing our taste organized a perfectly tailored option in very short time! Always great to be welcomed at the ai... See more

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Rated 5 out of 5 stars

I'm planning a 3 week trip to Thailand, Cambodia and Vietnam and just completed working on a complicated itinerary with Coco from Asia Highlights. So far I am very impressed! Coco is prompt, pat... See more

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Rated 5 out of 5 stars

I highly recommend Asia Highlights!!! My husband and I chose the 12 day tour of Thailand for our honeymoon and could not have been happier. Albee Ning arranged an amazing experience for us. We star... See more

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Rated 4 out of 5 stars

In Vietnam we were put in at Little Riverside hotel which wasn’t 5 star hotel. In Hoian lantern canoe ride & night market should have been in itinerary. In Laos Luang Prabang the first hotel Satri H... See more

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Rated 5 out of 5 stars
Verified

My tour guide - Monica who put in a lot of time assembling a wonderful itinerary for my wife and I to have a extremely good experience.

Rated 5 out of 5 stars

Asia Highlights put together a wonderful itinerary for us based on our specific requests. They tailored it exactly to what we wanted to see and do, and we’re always mindful of our budget. Our guide... See more

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Rated 5 out of 5 stars

Already 2nd trip with Asia Highlights. First to China and now 2 weeks in Japan. Both stunning and organized in a fantastic manner! Especially William our guide in Japan was extraordinary friendly and... See more

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Rated 5 out of 5 stars

We had the best time with asiahighlights especially with Johnny our tour guide!! From start to finish, everything was planned out so well and made things sooo easy for us. Johnny was helpful, kind, kn... See more

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Rated 5 out of 5 stars

We stayed at Sarai Resort in Siem Reap, Cambodia. The hotel staff is friendly and the rooms are incredibly spacious. Breakfast options include a la carte with a few buffet stations- the food was delic... See more

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Rated 5 out of 5 stars

Albee put together a great itinerary and we had a smooth and enjoyable 8-day family trip to Japan. We visited Tokyo, Hakone, Kyoto and Hiroshima. Best part of Tokyo: make your own ramen and museums (N... See more

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Rated 5 out of 5 stars

Thanks Alisa from Asia Highlight, organizing and planning a 3 weeks vacation in China April 2025, Its amazing sightseeing and foodies are crazy delicious. She always makes sure tour guides & drivers... See more

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Company details

  1. #3 of 189 best companies in Travel Agency
  2. #2 of 75 best companies in Tour Operator

Written by the company

At Highlights Travel (formerly Asia Highlights), we believe that the best journeys don't just take you to new places — they bring you closer to what truly matters: meaningful encounters, shared stories, and a deeper sense of place. Since 1998, we've been designing private, tailor-made trips across China, Japan, and Southeast Asia, with a focus on meaningful connection, cultural depth, and effortless travel. Our expert travel designers work one-on-one with each traveler, while our trusted local hosts open doors to authentic, personal experiences. With over 10,000 reviews and an outstanding 98.8% 5-star rating on platforms, our travelers consistently return with more than memories — they return with a deeper understanding. Our current journeys on Highlights Travel website focus on Southeast and South Asia, where vibrant cultures and meaningful moments await. Interested in China or Japan? Discover more curated journeys at China Highlights and Japan Highlights — part of the Highlights Travel family.


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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1-star


Rated 5 out of 5 stars

We have had a great time so far on our…

We have had a great time so far on our first part of our Japanese trip organised by Albee. Our tour guide Jonny has been great showing us around the city of Tokyo and taking us to museums. The drivers have been friendly with comfortable cars. The hotel was excellent with a great buffet breakfast and friendly service.

October 1, 2025
Unprompted review
Rated 5 out of 5 stars
Verified

My tour guide

My tour guide - Monica who put in a lot of time assembling a wonderful itinerary for my wife and I to have a extremely good experience.

September 26, 2025
Rated 5 out of 5 stars

Our first trip to Japan…

Bert Hu worked with us for quite some time to develop our first trip to Japan. He was courteous, prompt, and professional in his work. We visited five cities and had private tours in Tokyo and Hakone with Kento and Kyoto, Nara, and Osaka with Victor(Yamazaki). Both Kento and Victor were very friendly but we got along better with Kento. His relationship with nature was very much like our own. Victor was more concerned with money and how much things cost, which was not a concern for us on this trip. Kento brought us to a hidden fish market only locals know about, which my wife loved. He ate lunch with us and shared his life with us. Contrary Victor brought us to a fast food place (that was inexpensive) and refused to let us pay. His focus on money was off putting. Unfortunately my wife injured her back during our trip, but Victor brought us to the hospital and was very helpful with the translation and getting medication. We got to see all of the most common things that most tourists see including temples and gardens. We ended our trip at the 2025 Expo which was an amazing experience. The lottery system to get into the pavilions was terrible and we did not get to see the attractions we wanted to see but that is not the travel agencies fault. All in all it was an amazing trip but next time we will prioritize nature and stay away from the cities as much as possible. Too many experiences to mention in this review.

September 12, 2025
Unprompted review
Rated 5 out of 5 stars
Verified

Excellent service

Jimmy Qin was super efficient and came back with a great tour proposal just to our liking.
He answered emails and what’s app messages promptly and professionally.
I felt very comfortable booking my vacation for our first trip to Japan with him .

September 23, 2025
Rated 5 out of 5 stars

Perfect for travelling with children!

Our tour with Asia Highlights couldn't have been better. We went to Japan for 8 days, visiting Tokyo, Kyoto and Osaka (with a day trip to Nara), and we travelled with 2 young children aged 5 and 2. Japan is an incredibly child friendly country, but even so, if we'd attempted this without the help of Asia Highlights, it would have been incredibly difficult. Our two tour guides, Alan and Fiona, became part of our family on the trip, and our kids loved them so much that I am writing this review 5 months after we went, and they still talk about them! Even our 2 year old! Honestly they were so great and made such an impression on the kids that it was such a help when travelling, walking around and negotiating busy tourist sites. Everything was brilliantly organised, from pick up in super comfy cars to the daily activities, with the flexibility to add in additional stops or stay longer at places we particularly enjoyed. Nara Park, Legoland Osaka and Mount Fuji - we were incredibly lucky to see it clearly and with sakura in bloom - were family highlights, as was seeing Godzilla in Tokyo! Thank you so much, we were so happy that we're currently planning our next family holiday with Asia Highlights!

April 11, 2025
Unprompted review
Rated 5 out of 5 stars
Verified

Yeliz has been Great!

Yeliz has done a great job accommodating our preferences with our schedule - perfectly customized to our needs and budget. So far the experience with AsiaHighlights has been GREAT!

September 5, 2025
Rated 5 out of 5 stars
Verified

An outstanding experience with China trip planning

We had an outstanding experience working with Alisa Liu from ChinaHighlights while planning our recent trip to China and Vietnam. From the very beginning, her professionalism, efficiency, and attention to detail truly impressed me. Every aspect of the trip was handled promptly and seamlessly—from traveling by trains and accommodations to excursions and special requests.

What I appreciated most was how smoothly everything came together. She took the time to understand our preferences and needs, and turned that into a perfectly tailored itinerary. It made trip planning stress-free and enjoyable, knowing everything is thoughtfully arranged in advance.

I’m incredibly grateful for the care and effort that went into planning this trip. It’s clear she is passionate about what she does and genuinely care about her clients’ experiences. I highly recommend ChinaHighlights services to anyone looking for a reliable and dedicated travel agent in South-East Asia. Thank you Alisa!

August 23, 2025
Rated 5 out of 5 stars
Verified

Efficient

Efficient, polite, listened to my requirements and finalised my short tour in a short space of time.

August 21, 2025
Rated 5 out of 5 stars

Planning for Thailand

We are in the planning stage of the trip currently. Yeliz Wong has been wonderful to help customize the perfect trip for our group! She has been easy to work with and quick to respond to any questions. We are very excited to arrive and experience it all!

August 13, 2025
Unprompted review
Highlights Travel logo

Reply from Highlights Travel

Thank you for your kind words! We’re thrilled Yeliz is helping craft your perfect itinerary—nothing makes us happier than knowing you’re excited for the adventure ahead! She’ll be delighted to hear your feedback. Wishing you smooth travels, and we can’t wait to welcome you soon!

Rated 5 out of 5 stars

Som my guide was excellent (and so was…

Som my guide was excellent (and so was my driver Mr. Ty)! Extremely helpful and courteous 😃 Som was especially fluent in English, to my (Canadian) ears he has no discernible accent and was therefore surprisingly easily to converse with. Mr. Ty was always very punctual and safe, and Som exhibited a depth of knowledge about almost any of my inquiries. Would highly recommend them both and the experiences here in Siem Reap 🤩

August 13, 2025
Unprompted review
Highlights Travel logo

Reply from Highlights Travel

Thrilled Som and Mr. Ty made your Siem Reap visit so special! Their perfect combo of knowledge (Som) and safe travels (Mr. Ty) clearly shone through. Thanks for exploring with us - come back anytime!

Rated 5 out of 5 stars

#Ellie& Kyoto

#Ellie and # Kyoto: I had pleasure of visiting Kyoto with very capable and highly talented guide, who explained rich heritage and importance of Kyoto. She made our trip memorable and I highly recommend her service as a guide

August 6, 2025
Unprompted review
Highlights Travel logo

Reply from Highlights Travel

We're delighted to hear you had such a memorable experience in Kyoto! It sounds like Ellie is a truly capable and talented guide, and we're thrilled that her explanations of the city's rich heritage and importance made your trip so special. We appreciate your high recommendation!

Rated 5 out of 5 stars

The guides have all been excellent

The guides have all been excellent. We spent the longest time with Victor in Kyoto, Osaka and Kobe. There was a wide variety of things to see and do, and the vans we rode in were very comfortable. The drivers were very professional as well. If you have specific ideas on food you want to try, be sure and say that at the beginning of the day.

August 10, 2025
Unprompted review
Highlights Travel logo

Reply from Highlights Travel

We're so happy to hear that all your guides were excellent, and that you spent a wonderful time with Victor in Kyoto, Osaka, and Kobe! We appreciate your helpful tip about communicating food preferences at the beginning of the day—that's great advice!

Rated 5 out of 5 stars

Great trip to Inner Mongolia

Alisa helped us to plan a wonderful holiday to Inner Mongolia. She took into account our specific needs and proposed an itinerary which met those needs. The arranged accomodation was generally good and our driver was excellent, driving us safely through some difficult roads and weather conditions. Overall, we enjoyed ourselves and will definitely engage her services for our next trip to China.

July 28, 2025
Unprompted review
Highlights Travel logo

Reply from Highlights Travel

We're thrilled that Alisa helped you plan a wonderful holiday to Inner Mongolia! It's fantastic that she considered your specific needs to create a great itinerary. We're glad to hear the accommodations were good and that your driver was excellent, ensuring your safety even in difficult conditions. We look forward to helping you with your next trip to China!

Rated 5 out of 5 stars

Epic Trip

Monica with Asia Highlights helped make this a memorable experience. She accommodated all my must haves and had great ideas to add to this trip. I was greeted with Jah at the airport who was our guide for the past 5 days and she was amazing. Charismatic, knowledgeable, fun and such an amazing personality. Truly an epic experience. I would easily use them again. Not one thing was an issue

August 8, 2025
Unprompted review
Highlights Travel logo

Reply from Highlights Travel

We're thrilled that Monica with Asia Highlights helped create a memorable experience for you! It's fantastic that she accommodated all your must-haves and added great ideas to the trip. We're especially delighted to hear that your guide, Jah, was amazing—charismatic, knowledgeable, fun, and had such a great personality. We're so glad you had an epic experience with no issues and would love to help you plan another trip!

Rated 5 out of 5 stars

Amazing Tour in Tokyo

Amazing Tour in Tokyo!
What a wonderful experience we had in Tokyo with Kimura! Kimura was an amazing tour guide. He’s very informative and we learned so much about Japan and its culture. Hope everyone can get a chance to experience Tokyo with Kimura. Thank you Kimura for making our family vacation extra memorable!

August 8, 2025
Unprompted review
Highlights Travel logo

Reply from Highlights Travel

We're thrilled you had such a wonderful experience in Tokyo with Kimura! It's fantastic that he was such an amazing guide, sharing so much about Japan and its culture. We're delighted he made your family vacation extra memorable.

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