Brio Classes Kochi Reviews 3,065

TrustScore 3 out of 5

3.1

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Customers appreciated the trainers' knowledge and ability to explain complex topics in a simple and practical way. People found the sessions interactive, engaging, and well-structured to their learning needs. Consumers also highlighted the trainers' patience, encouragement, and support, with many trainers using real-life examples. However, some reviewers reported negative experiences regarding payments, refunds, and contact with the company. Some consumers also mentioned issues with communication, misinformation, and changes to course modules and timings. A few reviewers expressed dissatisfaction with the staff and service, citing a lack of support and mismanagement.

Based on these reviews

Rated 2 out of 5 stars

I was thrilled about studying pharmacovigilance, but this training has squashed my enthusiasm. The trainer does not possess the real world of work—just from the old PowerPoint slides of 2010. The 'cas... See more

Company replied

Rated 2 out of 5 stars

There was lot of mismanagement by institute in terms of communicating correct & updated information to students. The course module & timing that i choose at the time of admission was changed in betwee... See more

Company replied

Rated 2 out of 5 stars

I have recently completed my medical Coding course from Henry Harvin and it was a good experience gaining knowledge of the same. Our trainer was also very supportive and made us learn the coding proc... See more

Company replied

Rated 2 out of 5 stars

Overall class was good, Topics has been discussed clearly. Some topics could be discussed in detail. Some days interrupted by network issue in the server which made the topics difficult to understand... See more

Company replied

Rated 5 out of 5 stars

the trainer is very knowledgeable and polite, having a great time learning with him, trainer name is pranav sir

Rated 2 out of 5 stars

Excellent Training was provided during the French A1 class. Paritosh sir was very polite and eager to help. Though there was very bad coordination with the HR and support team who switched up class ti... See more

Company replied

Rated 2 out of 5 stars

The class was nice and helps us to be on track for the present run in the industry but no where did the introduction to medical writing was explained.

Company replied

Rated 5 out of 5 stars

Hi, I had a great learning experience in HenryHarvin for workday HCM, our trainer Mr. satya prakash is such a knowledgeable person, detailed sessions with clear clarity on the configuration and int... See more

Rated 2 out of 5 stars

Communication with the RM is horrible. Never answers calls. When she was asking for fees payment then she used to call me every hour and one the payment was done she wouldn't even answer calls. Altho... See more

Company replied

We perform checks on reviews


Company details

  1. Educational Institution

Written by the company

BrioClasses is a dynamic online edtech company based in Kochi, India, committed to transforming the way students learn in the digital age. Founded with the vision of making quality education accessible to all, BrioClasses offers a comprehensive range of online courses, live classes, and interactive learning solutions tailored to meet the needs of students from school level to competitive exams. Our platform combines the best of technology, pedagogy, and personalization to create an engaging and effective learning experience. With a team of experienced educators, subject experts, and tech professionals, BrioClasses delivers content that is not only curriculum-aligned but also designed to build deep conceptual understanding and critical thinking skills. What sets BrioClasses apart is its student-centric approach — from real-time doubt solving and progress tracking to adaptive learning paths that cater to individual learning speeds. Whether a student is aiming to strengthen academic performance or prepare for high-stakes competitive exams, BrioClasses empowers them with the right tools and mentorship. Operating from Kochi, a growing hub for innovation and technology in India, BrioClasses is rapidly expanding its footprint, driven by its mission to democratize education and nurture future-ready learners across the country and beyond.


Contact info

3.1

Average

TrustScore 3 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 62% of negative reviews

Typically replies within 2 weeks


Rated 4 out of 5 stars

I have enrolled myself for ACCA course

I have enrolled myself for ACCA course. I have got all the assistance from the team and my relationship manager is so supportive he has helped me to get the solution on time also the class quality is very good.

September 10, 2025
Unprompted review
Rated 5 out of 5 stars

Great Language trainers

My experience with henry harvin was good. I enrolled in the German A1-A2 language course and the trainers are very professional and supportive. If I didn't understand something they explain me again and again. If I missed some sessions so they provided recorded sessions of that day. So yes my experience is great.

September 10, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent experience

My experience with henry harvin was great.
I enrolled as a business analytics course and the course was up to date with the latest industry trends. The recorded sessions made it easy to revise. It's a good platform for learners who want flexibility.

September 19, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

My experience with the henry harvin was good. The LMS dashboard is well designed and east to use. I liked that I could continue learning even after the live session ended. It's a convenient platform for anyone balancing work and studies.

September 2, 2025
Unprompted review
Rated 4 out of 5 stars

Good and supportive trainers

My experience with Henry Harvin was satisfied. I had enrolled for a professional certification course and found the teaching approach quite practical. The trainers were helpful and patient explained concepts multiple times if needed. The experience felt very personalised.

September 22, 2025
Unprompted review
Rated 4 out of 5 stars

Good Support from Placement team

My experience with henry harvin was positive. I joined henry harvin during my career transition phase, and it really helped me upgrade my skills.The placement assistance team also gave useful interview tips. I'm satisfied.

September 24, 2025
Unprompted review
Rated 5 out of 5 stars

Good support team

My experience with Henry harvin was positive. The support team was good and supportive. They responded quickly whenever I had a question about the course or LMS access. Overall a great experience.

September 10, 2025
Unprompted review
Rated 1 out of 5 stars

No placement support!

No placement support!! Scammed for 60k and no refund from them... Classes are good... But don't join Placement Guarantee Program... Your Relationship Manager blocks you if u ask for update... And it's been 7 months not a single job opportunity! contacted everyone including chairman but no use...

May 20, 2025
Unprompted review
Rated 1 out of 5 stars

I am writing to formally escalate a…

I am writing to formally escalate a serious concern regarding my SAP training and the recent issue with tool access that has significantly impacted my learning experience with Henry Harvin.

To summarize the key points:

LMS Portal Lock (November): My LMS portal was locked back in November, which prevented me from attending scheduled classes. This was beyond my control and directly affected my course progression.

Miscommunication from Consultant: I was informed by your consultant that there is no need to formally stop or pause classes, and I could rejoin at any time by reaching out. However, I was never informed that the SAP tool access would expire if not actively shut down or paused. I had also sent an email regarding this matter but received no clear guidance.

Lack of Information About Tool Expiry: I was never told that the SAP tool would expire unless customer support was specifically informed to shut it down. If I had known this, I would have taken appropriate action.

Inconsistent and Conflicting Information: I have repeatedly received contradictory information from different members of your team. This has caused unnecessary delays and confusion, including previous issues related to my fee payments, which I believe are documented in your system.

Disappointment and Loss of Trust: I had intended to recommend Henry Harvin to my friends for SAP and Six Sigma training, but due to this experience, I am reconsidering that decision.

Missed Class Due to Backend Unavailability: I am scheduled for a class tomorrow, but now I have been told the backend team is not available until Monday, meaning I will miss this class and have to wait until next week to resume—through no fault of my own.

My Expectations:

Immediate temporary access to the SAP tool so I can attend tomorrow’s class as planned.

A waiver of any reactivation fee, as the expiration was due to a lack of proper communication from your team, not my negligence.

A written confirmation explaining how such issues will be prevented for future students.

If access cannot be restored in time, I request a rescheduling of my class or access to a recording so my learning is not disrupted.

I request this matter be treated with urgent priority. I have been patient throughout, but this ongoing mismanagement has left me frustrated and disappointed.

July 6, 2025
Unprompted review
Rated 1 out of 5 stars

This has been a truly disappointing…

This has been a truly disappointing experience. The class timings were poorly managed, and the schedule was changed at the last minute without any prior intimation. Classes were conducted without informing or obtaining consent, and there was no proper channel to reach the concerned team for assistance. Moreover, the PMP certification hasn’t been issued, nor was there any proper guidance on how to proceed. Having paid for the program, it’s unacceptable that we are left to manage everything on our own — it feels like we’re being made to chase after what we’ve already paid for.

October 22, 2025
Unprompted review
Rated 1 out of 5 stars

NO RESPONSE

I have paid the entire course fee at the time of enrollment itself. I have paid membership fee for 5 years (Diamond) on 24th Sept 25. Still this is not properly updated in the portal. Without checking records / details, got calls very often about this. Every time I need to explain this.!! Student Relationship Manager not contactable at all !! Frequent problem in joining classes due to link / LMS not working properly. The problem is there is no escalation matrix. Hence nobody is bothered to take responsibility / resolve the issues.
For the detailed mail sent by my father and me on 7th October, NO RESPONSE...

October 7, 2025
Unprompted review
Rated 1 out of 5 stars

1) Poor Customer Service of Henry Harvin

1) Poor Customer Service from Henry Harvin

2) I did not receive a proper internship certificate signed by the CEO of Henry Harvin , unlike other interns whose certificates I’ve seen personally. Over the course of three months, I repeatedly followed up with customer support, only to be given misleading and inconsistent information. Despite being told that my concern had been escalated to the certification department, I was eventually informed that the version I received was the standard format and could not be revised. This was disappointing and unprofessional, especially considering that others were clearly given different certificates.

I was advised to join a new internship through a different platform, Yuva Intern which started well after I completed my internship.

After I threatened action, a new certificate was issued — this time signed by the Head of Placements, not the CEO, which again contradicted their earlier statements.

When I shared proof (a screenshot of another intern’s certificate signed by the CEO), they responded that CEO signatures are not provided on internship certificates — again contradicting reality.

Their most recent email—part of a long thread that began back in June—simply said they are “checking with the concerned team.” This is the exact same response I received months ago, with no meaningful update or resolution since then.

To repeat the same line four months later, without any real accountability or progress, is not just inefficient — it's insulting. This is a complete breakdown of Henry Harvin's system.

October 21, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look