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Hi, is one of the best places to buy products for heating installation
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Vaillant eloSTOR exclusive VEN 5/7-7 U Elektro-Warmwasserspeicher, Niederdruck, Untertischgerät 5L Alles bestens, schnelle Lieferung, Artikel wie beschrieben
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Congratulations, you are the best 👏
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Bought an abandoned house and have used HD24 for all the plumbing and heating needs when renovating the house. To be clear, I've no prior experience but the pipetec materials supplied by HD24 are simp... See more
Company details
Written by the company
Heizungsdiscount24 ist Marktführer im Onlinehandel rund um den Sektor Heizung und Klima. Seit 2006 versorgen wir deutsche Immobilien mit modernster Heiz- und Solartechnik, hierbei setzen wir auf bezahlbare Optionen, die im Zeichen einer nachhaltigen Energiewende und dem Klimaschutz stehen. Als zukunftsorientiertes Unternehmen setzen wir dabei auf kontinuierliche Entwicklung unseres Unternehmens sowie unseres Angebots, um Ihnen energieeffiziente Lösungen bieten zu können, die für Ihre Bedürfnisse maßgeschneidert sind. Transparentes Handeln und langfristige Partnerschaften stehen für uns vor allem in Zeiten rasanter Veränderung an oberster Stelle. Mittlerweile können wir auf drei Logistikstandorte blicken, aus denen wir unser umfangreiches Sortiment führender Markenhersteller günstig, schnell und zuverlässig zu Ihnen nach Hause liefern.
Contact info
Stolzenmorgen 15, 35394, Gießen, Germany
- customercare@heizungsdiscount24.de
- heizungsdiscount24.de
4.7
Excellent
13K reviews
Replied to 78% of negative reviews
Typically replies within 2 weeks
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Ja.alles war gut
June 25, 2024
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Alles Top war alles klasse
February 26, 2024
Unprompted review
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Reply from Heizungsdiscount24 GmbH
Guten Tag,
zunächst möchten wir uns dafür bedanken, dass Sie sich die Zeit genommen haben, uns eine Bewertung zu hinterlassen. Leider können wir anhand Ihrer Bewertung nicht nachvollziehen, warum Sie mit Ihrem Einkauf in unserem Shop nicht gänzlich zufrieden waren. Gerne nehmen wir Ihr Feedback und auch Ihre Kritik an, um unseren Service stetig zu verbessern und unseren Kunden die bestmögliche Kauferfahrung zu bieten.
Sollten Sie weitere Anliegen oder Fragen haben, zögern Sie bitte nicht, sich direkt an unseren Kundenservice zu melden, damit dieser Ihnen schnellstmöglich weiterhelfen kann.
Freundliche Grüße
Ihr Customer-Care Team von Heizungsdiscount24
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Super Service-
October 31, 2023
Very bad delivery service
Very bad delivery service. We ordered radiators for a flat. The courier pretended to come three times and never delivered the radiators. He called when he had already left the building site using stupid excuses such as 'I can't find the house', 'I rang the doorbell but no one answered', etc.
They returned the radiators to the warehouse and now we have to pick them up ourselves even though we paid for the shipment. When we contacted the contact service they didn't help us at all with the shipment and answered very slowly and badly.
October 20, 2023
Unprompted review
Reply from Heizungsdiscount24 GmbH
Dear Customer,
we sincerely apologize for the poor delivery experience you encountered with your order. We understand how frustrating this is and we recognize that this situation is far from the standard of service we strive to provide.
Regarding the courier service, please be aware that while we as a company have limited control over the delivery processes, we take your feedback very seriously. We will forward your concerns to our delivery partners to ensure better service in the future and work towards improving our coordination with them. If there's anything further we can do to assist or if you have any more questions or concerns, please don't hesitate to contact our Customer-Care service.
Kind regards
Your Customer-Care Team from Heizungsdiscount24
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Top Service
September 20, 2023
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Alles war gut.Ok .
September 18, 2023
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Top Service!!!
August 27, 2023
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Alles top Danke
July 7, 2023
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My order was not delivered
My order was not delivered. I sent an email to ask if they can help me and didn't get any response. The only response I got is that the shop is super busy so the response time is increased. Horrible experience.
May 14, 2023
Reply from Heizungsdiscount24 GmbH
Dear Customer,
we are very sorry to hear that there have been problems with your delivery. In your case there has been a delay in delivery due to a high number of demands. Our response time is indeed increasing because of the rising amount of requests at the moment. We can assure you that we are doing our best to get back to every customer as fast as possible.
Kind regards
Your Customer-Care Team from Heizungsdiscount24
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