Heatons Furniture Outlet Reviews 679

I have already reviewed with a 5 star rating but have reduced it due to the consistent bombardment of review emails even though I have said not to send any more. *Update* I have re-awarded Heatons 5... See more

I first saw the savoy sofa just as it went out of stock and I wasn’t able to buy it. Spent three months trying to find a similar one and then managed to find it on Heatons. Arranged a video call which... See more

1st class customer service and very happy with my sofa. Carolyn at Heatons was brilliant .Sent me live videos of a few sofas and was honest about one I liked the look of when I asked her about the com... See more

I bought the Lucius power recliner 3 seater and armchair online without visiting the store. The pictures on the website don't do it justice. Its a beautiful set, very comfortable and the recliner moto... See more

Highly recommend myself and wife visited within an hour had ordered a recliner-sofa and armchair ,lots of sofas on display at a great price customer service second to none can't recommend heatons eno... See more

Heatons are fantastic! We visited the warehouse a few months ago to see a specific sofa. It ended up not being what I wanted, so we spoke to the sales representative who recommended some other options... See more

What a marvellous experience from start to finish. Exceptionally good value for an outstanding leather snuggle chair. Communication was brilliant and delivery was super speedy. The 2 delivery guys... See more

I was a little nervous buying an unseen sofa for delivery to Devon, but my worries were totally unfounded. The sofa was absolutely perfect, and even delivered within a week. A great company to deal... See more

Excellent service- Tony was really helpful despite me being in Glasgow. Purchase was easy online within 3 working days. Given tracking for delivery team and they called prior to turning up. Lovely ple... See more

Was good but the delivery warehouse lost my mattress. I’ve had a text to say they were coming on Tuesday between seven and nine in the morning and then that day they said that my mattress hadn’t got t... See more

Fabulous quick service. Ordered on line so a little nervous, absolutely delighted with the corner sofa soo comfortable. Would definitely recommend. Thank you to Heatons and the delivery men.

Ordered the Leon 3 and 2 seater electric recliners on Sunday delivered on Friday nice and quick used the service to set sofas up delivery men were great set it all up put them where I wanted them. Ple... See more

The delivery people took the furniture directly and carefully to the correct room. The item was well packaged and we are really pleased with the value for money

Wide selection of recliner sofas to choose from, all of which were at reasonable prices. Excellent input and advice from staff on site. Quick delivery and recycling of old sofas as well. Delivery st... See more

Very good and helpful customer service.Good value for money product, would recommend Heatons Furniture Outlet.

Fantastic furniture outlet. My son bought a bed and a sofa. Really helpful staff who allow you to browse at your leisure. Delivery men brilliant !!! Customer service from start to finish was excell... See more

Great choice of sofas in a very good setting with friendly staff always on hand to help and advise. Prices were very competitive and we found exactly what we were looking for. The delivery service wa... See more

Fantastic customer service! The staff at Heatons go above and beyond they listen to what you want, advise, no pushy sales as they don’t need to the furniture speaks for itself. I ordered Grosvenor 2 S... See more

Lovely sofa. Excellent communication. Thoroughly re commend. Just moved house & so busy no more time to write but I hope to buy more from you in the future. Excellent job !! Oh, yes, delivery guy... See more

Was told I had a morning delivery but it came very late afternoon so basically I stayed in all day

Excellent service throughout. After an issue with the sofa not fitting through the living room door and me having sleepless nights, the team at Heatons sorted things for us. Their customer service was... See more

Really looking forwards to receiving our new sofa, a design we've been considering buying from a major retailer, but using Heatons were able to pick it up at half the price, negating the need for a l... See more

Fantastic service from heatons from beginning to end ! Sales staff let us look around at our leisure- no hassling us or following us around . They were very efficient when we ordered our sofas and... See more

Straight forward from going through the door,choosing what I wanted and payment to delivery all within 30 mins. No messing about. Choosing your delivery time to suit you. The quality of the items in... See more

This is an outstanding company. Good quality furniture for sale. The customer service is beyond exceptional. The delivery guys well, good hard working lads and nothing to much trouble. I have already... See more

Heatons were a real pleasure to deal with, from enquires about our chosen sofa to organising an efficient and speedy delivery to a remote corner of the country. We were able to purchase a sofa that we... See more

Good range of sofas available and quick delivery. The sofa I ordered ended up not fitting up the stairs but Heatons were fantastic at sorting this out and finding an alternative. They were polite an... See more

Was really worried about using this Company as it was based in Manchester and I stay in Scotland. Got a what's App video call so that I could view sofas and ordered straight away. Sofas arrived with... See more

Purchased a Recliner sofa from heatons. Great service from start to finish good furniture at reasonable prices. Would definitely recommend

I rang to talk about a sofa but ended up buying it. Smooth process and very informative delivery. Two polite delivery men left me with my sofa. I unpacked it and added the feet with no problem. I am... See more

New sofas delivered, quickly and easily set up and positioned exactly where I wanted by the two polite and friendly delivery men. Great service from the moment I first walked into the warehouse and... See more

Fabulous. Cannot fault it. There was an issue on the website with sofa size, however, this was sorted extremely quickly. All communication was great especially around the delivery. The sofa is devin... See more

A very good business from start to finish. Video viewing easy to organise, great email communications, a fast delivery and a very good product exactly as described. All the basics but so few people ge... See more

We visited the warehouse today, what amazing variety of sofas and beds. We were met by Tony who was an absolute gentleman, very knowledgeable and gave us time to work out what we wanted. Many thanks w... See more

First rate furniture from a first rate business. Very helpful when an incident delayed our extension being built meant they stored our sofas until we could accommodate them. Thank you

Armchair arrived promptly, polte efficient delivery men, as was Tony, our salesperson. He was extremely helpful from beginning to end of the order process. Very pleased with the armchair, looks great... See more

Sales staff excellent, delivery staff excellent. Plenty of stock to choose from at great prices, if you’re looking for a bargain then pop on down and find your new furniture to relax on.

Detailed product description on line. Very good communication from store including pre delivery checks. Very quick delivery. Very nice sofa. Would definitely use Heatons again and will recommend to... See more

This is my third purchase from Heatons. Had a small delivery problem with order 2 and order 3 came to the same address as order 1 without issue. After service is brilliant and been happy with all pur... See more

Thrilled with my new sofa. Staff were really helpful and polite. Sofa came extremely well packaged. Communication was good and delivery was on time. Will definitely recommend.

Brilliant from start to finish. I love in South Wales so took a gamble and it paid off. Wouldn't hesitate to buy again from heatons. Sofa delivered a week after buying. It's exactly like the picture a... See more

I went down to the showroom to find a sofa and armchair and they were very helpful. On the day of delivery, the driver discovered damage to the sofa so they took photos and left it with me so I woul... See more

When ordering the staff were very helpful and friendly. Small problem with the delivery people. Couldn’t find the middle part of sofa’s support cushion. (Under chair) But we did eventually. So we very... See more

This whole experience was very easy from start to finish. There is a lot of choice with ample information. The sofa we chose is just perfect for us. There is a slight mark on the arm but nothing too... See more

Within 2 hrs of finding the right sofa it was in my house, can’t ask for more than that

I love my new sofa it’s great quality, it was delivered on time and set up , rubbish was taken away

A great service. Held on to my sofa for months until I had moved and made room for it. The sofa is so comfortable and the quality is amazing. A good all round experience

Great selection of quality furniture at great prices. Customer service was excellent and delivery was arranged for our convenience. Highly recommended.

We really appreciated the hassle free browsing. Although the staff checked we were OK they let us look around without bothering us every few minutes as happens in some of the chains. Good selection o... See more

Really lovely people to buy from — friendly, helpful, and professional from start to finish. The whole process was smooth, the sofa is exactly as described, and delivery was on time. It’s refreshing... See more