Hack The Box Reviews 292

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform for its smooth operation, well-organized content, and comprehensive coverage of various cybersecurity topics. People appreciate the hands-on approach to learning, which allows them to apply theoretical knowledge to real-world challenges. The platform is considered excellent for both beginners and experienced professionals looking to enhance their skills in areas like penetration testing and ethical hacking. Consumers highlight the exceptional customer service, noting fast, friendly, and helpful support. Many express satisfaction with the platform's ability to transform them from novices into skilled cybersecurity professionals. While opinions on refunds and subscriptions are varied, the technology and customer service aspects of the company receive consistently high marks.

Based on these reviews

Rated 5 out of 5 stars

10/10 experience. These people not only provide one of the best quality learning worldwide, at a decent price, but they are also nice and helpful. One of the companies that build trust, use HUMANS a... See more

Rated 5 out of 5 stars

Hello, i just started the hack the box journey recently from last week and the experience was the best the labs are designed in the way of the real world scenario and gain so much knowledge form the l... See more

Rated 5 out of 5 stars

The website is clearly well arranged and designed. It's not hard to find what you need, especially if you are new to the cybersecurity. The learning process is smooth, overall great experince.

Rated 5 out of 5 stars

Best of the best, one of the things I am going take to the grave is that hack the box engineered my brain to think outside the box like a hacker. It is underestimated to make your student relearn how... See more

Rated 5 out of 5 stars

It was challenging at first(like it’s supposed to be), but teached a lot during those challenges. Endless paths to choose from and a badge / certification system to level up your status! I really enjo... See more

Rated 5 out of 5 stars

I've been on HtB since 2022, both academy and app. I did quite a lot of things on both platform and find it amazing. I admit there are connection problems sometimes, but the support is super effic... See more

Rated 5 out of 5 stars

best academy so far. certifications are great, with a lot of knowledge, better than their competition for sure. their labs are cool as well, I honestly love htb.

Rated 5 out of 5 stars

HTB is one of the best platforms that exist out there, I would recommend it to anyone who wants to begin a journey in Cybersecurity or even want to craft the skills. It's flexible and provides everyth... See more

Rated 5 out of 5 stars

This is very challenging, it's not supposed to be easy though.very well structured material and easy to follow. This course material will boost your skills and teach you new stuff

Rated 5 out of 5 stars

Hack the box has been great I am doing the CPTS path and I am learning a lot! It’s been a challenge but worth it! The content has also been updating as I’ve been going along and the support team, f... See more

Rated 5 out of 5 stars

I took my first course on Hack the Box Academy, and I can say after having gone through several other comparable courses, this one was by far the most engaging, fun, and informative. The gamefied elem... See more

Rated 5 out of 5 stars

Excellent portal and awesome customer service. Michael went up and beyond to help me with my situation. Michael's and his teams' efforts have earned a loyal customer who will stick with them for a sub... See more

Rated 5 out of 5 stars

Great tool for learning as well as topnotch customer service at all hours.

Rated 5 out of 5 stars

Massive thanks to nar1k0, PoURan, Stefan, Tejas, Diablo, Staol, Sh3ll, htblxck, and Andreas. I had a very complicated issue, and this amazing team solved it with precision, speed, and professional... See more

Rated 3 out of 5 stars

The main problem is that the answers to the test questions are so inflexible that some questions becomes very confusing. An example could be: "Both IDS and IPS solutions analyze network packet... See more

Rated 5 out of 5 stars

I subscribed to Hack The Box Silver Annual and after a few days I realized I couldn’t continue the training as planned. I contacted support through their website and got an answer very quickly. M... See more

Rated 5 out of 5 stars

First of all, I'm happy to be on the platform and spend some free time learning more. I recall the early days when it was launched with high-quality content. Looking at it now, you guys improved it a... See more

Rated 5 out of 5 stars

Honestly, Hack The Box has been the best platform I’ve used for hands-on cybersecurity learning. It’s practical, challenging, and incredibly rewarding. The labs and modules really push you to thin... See more

Rated 5 out of 5 stars

O Hack The Box é, sem dúvida, uma das melhores plataformas que já conheci. Como alguém que está constantemente buscando evoluir na área de cibersegurança, essa ferramenta tem sido essencial para meu... See more

Rated 5 out of 5 stars

Been using Hack The Box for a while now and honestly, it’s solid. The platform runs smooth, no annoying bugs, and everything’s well organized. Whether you're into web, reversing, pwn, whatever—the... See more

Rated 5 out of 5 stars
Verified

I had a small issue with the referral program not tracking rewards correctly. I contacted support, and within a short time, they responded, explained the situation clearly, and even manually gifte... See more

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Company details

  1. Software Company
  2. Computer Security Service
  3. Education Center
  4. Software Training Institute

Written by the company

Hack The Box is the Cyber Performance Center with the mission to provide a human-first platform to create and maintain high-performing cybersecurity individuals and organizations. Hack The Box is the only platform that unites upskilling, workforce development, and the human focus in the cybersecurity industry, and it’s trusted by organizations worldwide for driving their teams to peak performance. Offering an all-in-one environment for continuous growth, assessment, and recruitment, Hack The Box provides solutions for all cybersecurity domains. Launched in 2017, Hack The Box brings together the largest global cybersecurity community of more than 3+ million platform members. Rapidly growing its international footprint and reach, Hack The Box is headquartered in the UK, with additional offices in the US, Australia, and Greece.


Contact info

4.8

Excellent

TrustScore 5 out of 5

292 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars

Got-to cybersecurity learning platform

The HTB Academy platform offers an amazing learning experience for all levels, from beginner to expert. There are learning modules which cover specific subject areas (a wide variety of topics, e.g. defensive and offensive TTPs), as well as complete learning paths. Virtually everything is hands-on keyboard, meaning you can spin up containers and learn the concepts directly. You can decide how quickly you would like to learn and there are no weekly or monthly assignments (like in coursera/edx etc.). In addition to the main academy platform, there is a forum site and a Discord channel where lots of people are ready and willing to help if you get stuck. Overall, it is highly recommended. However, don't underestimate the time investment required. It is probably a good idea to create your own study schedule before tackling a learning path.

October 20, 2025
Unprompted review
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Rated 5 out of 5 stars

great experience

The website is clearly well arranged and designed. It's not hard to find what you need, especially if you are new to the cybersecurity. The learning process is smooth, overall great experince.

October 18, 2025
Unprompted review
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Rated 5 out of 5 stars

10/10 experience

10/10 experience. These people not only provide one of the best quality learning worldwide, at a decent price, but they are also nice and helpful.
One of the companies that build trust, use HUMANS also not just AI in the interactions.
THIS is how you should treat your employees and customers!

October 16, 2025
Unprompted review
Rated 5 out of 5 stars

learning meets real-world hacking. 🔥

Honestly, Hack The Box has been the best platform I’ve used for hands-on cybersecurity learning. It’s practical, challenging, and incredibly rewarding. The labs and modules really push you to think like both an attacker and a defender, helping you build real-world skills that go beyond theory.

I’ve learned so much — from basic Linux and networking to advanced penetration testing techniques. The community is also amazing; you’re constantly learning from others and growing your skills every day.

If you’re serious about cybersecurity, I highly recommend HTB — it’s where learning meets real-world hacking. 🔥

October 16, 2025
Unprompted review
Rated 5 out of 5 stars

HTB Experience Till Now

Hello, i just started the hack the box journey recently from last week and the experience was the best the labs are designed in the way of the real world scenario and gain so much knowledge form the labs. I had also used THM but the labs from them did not allow us to think out of the box and do anything but at HTB, have the best labs.

October 6, 2025
Unprompted review
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Rated 5 out of 5 stars

O Hack The Box é TOP/EXCELLENT

O Hack The Box é, sem dúvida, uma das melhores plataformas que já conheci. Como alguém que está constantemente buscando evoluir na área de cibersegurança, essa ferramenta tem sido essencial para meu crescimento. Os laboratórios são desafiadores, os conteúdos são bem estruturados e a experiência prática que ela oferece é incomparável. Recomendo fortemente para quem quer se destacar nesse campo!
Hack The Box is hands down one of the best platforms I've ever used. As someone who’s always striving to grow in cybersecurity, it has been a game-changer for me. The labs are challenging, the content is well-structured, and the hands-on experience is second to none. I highly recommend it to anyone serious about leveling up in this field!

September 28, 2025
Unprompted review
Rated 5 out of 5 stars

You rock

First of all, I'm happy to be on the platform and spend some free time learning more. I recall the early days when it was launched with high-quality content. Looking at it now, you guys improved it a lot. Can't skip and not to mention growing community - it's incredible. And yes, support - it's beautiful and simply amazing. Keep going, you rock.

October 10, 2025
Unprompted review
Rated 5 out of 5 stars

Best of the best

Best of the best, one of the things I am going take to the grave is that hack the box engineered my brain to think outside the box like a hacker. It is underestimated to make your student relearn how they used to learn and get them in the right mindset.

October 7, 2025
Unprompted review
Rated 1 out of 5 stars

The free experience

I was curious to see which kind of things this site offers. However, I am stucked at the tutorial for the sole reason that I need to use a command on bash with the instance, but because I didn't see the question first, I already closed the instance. Having only the ability to open one instance a day, I can't go on in this tutorial. This website does not even allow you to see what it has to offer. The pricing is demential. Filthy.

October 1, 2025
Unprompted review
Hack The Box logo

Reply from Hack The Box

Hi Igor, getting started with something new can always be tricky – we apologize for the inconvenience. I am sure that by giving another chance you'll find our platforms as a great space to learn and practice, like more than 4 million people do already. We believe our pricing is in line with the industry and reflects the quality of the content we provide, designed by the best security experts worldwide.

After checking with out customer support team, we didn't see any log or reachout. Please make sure to always reach out on our live chat for technical issues, can be resolved in minutes by our team.

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Rated 5 out of 5 stars

best academy so far

best academy so far. certifications are great, with a lot of knowledge, better than their competition for sure. their labs are cool as well, I honestly love htb.

September 25, 2025
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Rated 3 out of 5 stars

So many questions in their tests…

The main problem is that the answers to the test questions are so inflexible that some questions becomes very confusing. An example could be:

"Both IDS and IPS solutions analyze network packets and compare them to known attack signatures or typical traffic patterns. This process involves" - the question here may be "What analyze a network packet and compare them to known attack signatures?" Your answer may be IDS and IPS, but the answer may be IDS & IPS or IDS, IPS or IPS and IDS but non of those will be accepted although all correct.

The problem then becomes that you move away from the correct answer because you think its wrong and by the time you get the right answer its guess work because you got sniped by a missing comma hence no learning is really sticking.

So many questions in their tests requires very specific answers that obviously can be answered in variation. Often you will find yourself wasting time finding the 1-1 correct wording because it lacks flexibility.

September 19, 2025
Unprompted review
Rated 5 out of 5 stars

HTB is one of the best platforms that…

HTB is one of the best platforms that exist out there, I would recommend it to anyone who wants to begin a journey in Cybersecurity or even want to craft the skills. It's flexible and provides everything.

September 18, 2025
Unprompted review

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