Excellent support and refund policy
I subscribed to Hack The Box Silver Annual and after a few days I realized I couldn’t continue the training as planned. I contacted support through their website and got an answer very quickly.
Michael from the support team was extremely professional, friendly, and understanding. Even though I had already started using the platform, they offered me a prorated refund, and in the end I was almost fully refunded. The process was smooth, transparent, and stress-free.
This experience really shows that Hack The Box not only provides one of the best learning platforms for cybersecurity, but also values its customers and respects EU refund policies. It gave me a lot of confidence in their professionalism and I will definitely come back when I’m ready to commit more seriously.