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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and sharpness of the knives, noting their effectiveness in various cutting tasks. People appreciate the well-made design and comfortable grip, which makes the knives easy to handle. Consumers also highlight the user-friendly website and straightforward ordering process. Many reviewers express satisfaction with the product's price, considering it a great value for the quality received. The fast delivery and excellent customer service also contribute to a positive user experience. Overall, individuals are impressed with the knives' performance and craftsmanship, making them a worthwhile addition to any kitchen.

Based on these reviews

Rated 5 out of 5 stars

Fantastic products - every bit as good as the reviews say they are and an absolute bargain at the price. Really high standard and the best I've used for cooking. On top of this the service is utte... See more

Company replied

Rated 5 out of 5 stars

It was easy. But be careful about offering too many 'additional bonuses' as those start to annoy. People want to make their purchase and go!

Company replied

Rated 5 out of 5 stars

Just received our Matsato knives and they are beautiful! Gave one to our son who loves to cook. Now picking up some more tools. Very fine quality. Would recommend to any one who loves to cook and coo... See more

Company replied

Rated 5 out of 5 stars

Great experience of excellent quality product with owning Huske knives & Sharpening stone. Used the second one for carving the rolled lamb which was rotisserie. cooked on the Webber.Cut carving... See more

Rated 4 out of 5 stars

Too late? Until today I didn't get any receipt of my Order , showing what I bought , with its related price. Yesterday I got a call that "urged" me to buy the leather older (a very expensive ite... See more

Company replied

Rated 3 out of 5 stars

I love the heft of the knives. The balance is exquisite. The larger one is even handy for cleaning out peppers and other small vegetables. The smaller one of course, is light and nimble. I demand a k... See more

Rated 4 out of 5 stars

Update: After posting the review below, I was contacted by the company. They have sent me a replacement knife and it has no discernable defects. Much better result Upgrading to 4* Edge reflect... See more

Company replied

Rated 5 out of 5 stars

I love knives in general the Haarko is so pretty I almost didn't want to use it but I have used it only 5 times it slices through meat like a hot knife though butter im very happy I only cut myself on... See more

Company replied

Rated 4 out of 5 stars

Website is easy to explore.I rated it 4 stars but its actually 5 stars, there is always room for improvement.Thank you very much. Do not forget to send me future offers please.Gracias.

Company replied

Rated 5 out of 5 stars

I really enjoyed the first four i bought. great gifts, would have like to shop more for the sheaths, for the first group i purchased, due to the quality and to protect the sharpness. just a CAUTION:... See more

Company replied

Rated 4 out of 5 stars

It's a great product I loved the way it feels on my hand and where it looks but its representative salesman is very pushy and I don't like that that's why I gave you four stars

Company replied

Rated 4 out of 5 stars

You do not allow for mailing your product to another address. I bought it as a gift and wanted to send it directly to the recipient, but you do not allow for that. Otherwise, the website is easy to g... See more

Rated 5 out of 5 stars

The haarko is a great knife for chopping veggies and slicing smoked brisket. Works on smoke aged summer sausage also. Shipping was faster than I expected.paired with the matsato you have a winning pai... See more

Company replied

Rated 5 out of 5 stars

This is the highest quality knife for the money, My wife and I not only use it, but display it on a magnetic rack out side the cabinet. I cannot recommend it highly enough. In Navy parlance, t... See more

Company replied

Rated 5 out of 5 stars

I have utilized your products previous as Christmas presents. The ease and linear process made shopping a breeze. Superior blades for my chef grandson.

Company replied

Rated 4 out of 5 stars

It was great .The blades are extremely sharp The grip is very comfortable on another knives that I have purchased. I just wish all offers were on the same page . I might have purchased different It... See more

Company replied

Rated 4 out of 5 stars

Website was easy to use. Also was such a surprise every time I thought I was complete. Oh no think again, and here us another bonus, and another and another. Was annoying at first then it was what I w... See more

Company replied

Rated 4 out of 5 stars

I am going on what I have seen through your advert, I just hope your honesty is as good. No disrespect intended, but these days, you never know.

Company replied

Rated 5 out of 5 stars

Ordered my first set of knives on an impulse from a YouTube advertisement and I was impressed by the fast delivery and excellent quality of these products. I was so impressed that I ordered another se... See more

Rated 5 out of 5 stars

These are very well made knives, sharp and designed well. They ARE heavy which may make them harder for people with hand issues such as arthritis to use easily

Company replied

Rated 5 out of 5 stars

This is a very sharp useful knife. It works well slicing meat or chopping ginger and garlic. The shape is easier to use with a rocking motion to slice through scallions or shred ginger.

Company replied

Rated 4 out of 5 stars

It looks like quality product to me and your rebs have been very helpful and respectful. This is the first time that I'll be using your product so I cannot read it yet but will be happy to later.

Company replied

Rated 4 out of 5 stars

The website was really easy to walk through. It was a little bit long with all the extra offers. I'm sure that many people would probably like to check out the offers but it just seems excessive.

Company replied

Rated 4 out of 5 stars

I still did not receive te knives, the delivery is delayed. Buying is easy and I have great expectations to receive high quality products

Company replied

Rated 4 out of 5 stars

Do not like the way it keeps asking you to buy additional things would prefer all items available before making purchase and perhaps a job lot that includes all items.

Rated 5 out of 5 stars

They need to allow you to go back and review your order when you want additional items

Company replied

Rated 4 out of 5 stars

It was great except all the extra offers after the purchase was a bit much, especially the very small print to say no to the offer.

Rated 5 out of 5 stars

I haven't received my knife yet. I'm so excited. The videos were very informative, actually were pretty cool. Can't wait!

Company replied

Rated 4 out of 5 stars

Would have gave 5 stars but the rate your experience took over and I had to start my order over after it abruptly forced my purchase of a knife I wanted but got no sheath due to rate my experience

Rated 4 out of 5 stars

Great product and great price but don't understand why I cannot not change my original order to take advantage of the 'add on' price.

Company replied

Rated 5 out of 5 stars

Website was easy to navigate and find what I wanted. I have other Haarko products and I am very happy with the quality of their workmanship

Company replied

Rated 5 out of 5 stars

The knife is everything it is claimed to be. It is the best I’ve used so far. Great design, the cutting capability is as was claimed. Design is fantastic in application.

Company replied

Rated 5 out of 5 stars

I been looking for great kitchen knives and I am hoping I won't be disappointed. This is my second knife I have ordered in the last 3 days.

Company replied

Rated 5 out of 5 stars

It remains to be seen how well these knives work but the shopping experience was good.

Company replied

Rated 4 out of 5 stars

Length and shipping problem in the past with previous orders. USPS ok, UPS much better!

Rated 5 out of 5 stars

Real simple," A Great Product," at a Great Price.! I have the regular knife for over a year now and I use it more in my kitchen than any other knife!

Company replied

Rated 5 out of 5 stars

Fast, easy, no confusion, a good price. I hope the knife is as good as the buying experience.

Company replied

Rated 3 out of 5 stars

Overall a good knife, but not sure about the finger hole or the handle. It is sharp and cuts well but I have yet to see how the edge lasts and how easy it is to sharpen. You can only judge a knife aft... See more

Rated 5 out of 5 stars

Love their knives and they are really sharp. Time will tell how long the edge will last especially if you treat them with proper use and care.

Company replied

Rated 5 out of 5 stars

I was very easy to check out. Additional items were offered at a big discount and the process moved quickly.

Company replied

Rated 5 out of 5 stars

This is my second time ordering these knives. I love the first ones. Website is easy to navigate and the service is prompt.

Company replied

Rated 5 out of 5 stars

We love your knives. We already own 2 Matsatos. My wife asked for the Haarko. Your knives are quality and feel good in the hand.

Company replied

Rated 4 out of 5 stars

I had to wait a long time on the phone - not great. There is no sheath available for the Haarko - also not great

Company replied

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Company details

  1. Kitchen Supply Store

Written by the company

Haarko knives were created out of passion for the art of cooking. We wanted to revolutionise the market by being the first to ever create a specialised Kitchen Knife with a unique blade.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

304 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars

Easy to shop on site

The site was easy to use.

October 17, 2025
Unprompted review
Haarko logo

Reply from Haarko

Hello Mary S,

Thank you for taking the time to leave a 5-star review on Trustpilot. We're thrilled to hear that you found our site easy to use. Your positive feedback is greatly appreciated and motivates us to continue providing an excellent online experience.

If you have any other feedback or need assistance, please do not hesitate to reach out to our customer service team at https://support.haarko.com.

Thanks again for your support!

Haarko Support Team

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Rated 4 out of 5 stars

Easy Shopping

Enjoyed the ease of checking out

October 11, 2025
Unprompted review
Haarko logo

Reply from Haarko

Hello Arnold,

Thank you for your review and for sharing your positive experience with our checkout process. We're thrilled to hear you found it easy to use. If you have any further feedback or need assistance, feel free to reach out. Our customer service team is always here to help at https://support.haarko.com.

Best regards,
Haarko Support Team

Rated 5 out of 5 stars

Just received our Matsato knives and…

Just received our Matsato knives and they are beautiful! Gave one to our son who loves to cook. Now picking up some more tools. Very fine quality. Would recommend to any one who loves to cook and cook well.

October 1, 2025
Unprompted review
Haarko logo

Reply from Haarko

Hello Jennifer Anne Frolich Marcks,

Thank you for your wonderful feedback! We're delighted to hear that you're enjoying your Matsato knives and that your son loves them too. It's great that you're considering picking up more tools. We always strive to provide high-quality products for cooking enthusiasts. Your recommendation means a lot to us.

Haarko Support Team

Rated 5 out of 5 stars

Fantastic products and even better service!

Fantastic products - every bit as good as the reviews say they are and an absolute bargain at the price. Really high standard and the best I've used for cooking.

On top of this the service is utterly superb - every colleague I've dealt with has been super friendly, personable and helpful. I over-ordered one product by mistake and it was rectified and refunded within minutes online by a real person who was friendly and helpful. Follow up calls politely asking if I was happy with the product and that my other deliveries were on their way, just fantastic. Kloe who I dealt with over the phone was absolutely brilliant. After working for nearly 20 years in customer service I have to say this is possibly the best I've received, along with a product that does what it says it does and is superb quality. Cannot recommend them enough!

October 1, 2025
Unprompted review
Haarko logo

Reply from Haarko

Hello Andrew,

Thank you for your kind words and for taking the time to leave such a positive review! We are thrilled to hear that you are satisfied with both our products and our customer service. It's wonderful to know that our team, especially Kloe, was able to assist you efficiently and provide support that met your expectations. We truly appreciate your recommendation and support.

Should there be anything else you need or if you have any further questions, please don't hesitate to reach out to our customer service team at https://support.haarko.com.

Thank you once again for your feedback.

Best regards,
Haarko Support Team

Rated 4 out of 5 stars

I had to wait a long time on the phone…

I had to wait a long time on the phone - not great. There is no sheath available for the Haarko - also not great

September 22, 2025
Unprompted review
Haarko logo

Reply from Haarko

Hello Harriette,

Thank you for sharing your feedback with us. We understand how frustrating it can be to experience long wait times and appreciate your patience. We also acknowledge your concern regarding the availability of a sheath for the Haarko.

Please reach out to our customer service team at [https://support.haarko.com](https://support.haarko.com) so we can assist you further.

Thank you for your understanding.

Haarko Support Team

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Rated 5 out of 5 stars

It was easyl

It was easy. But be careful about offering too many 'additional bonuses' as those start to annoy. People want to make their purchase and go!

September 17, 2025
Unprompted review
Haarko logo

Reply from Haarko

Hello Philip,

Thank you for your 5-star review and constructive feedback. We're glad to hear that you found the purchasing process easy. We appreciate your insight regarding additional bonuses and will certainly take this into consideration to enhance our customer experience. If you have any further thoughts or need assistance, our support team is here to help at any time at https://support.haarko.com.

Thank you,
Haarko Support Team

Rated 5 out of 5 stars

I really enjoyed the first four

I really enjoyed the first four i bought. great gifts, would have like to shop more for the sheaths, for the first group i purchased, due to the quality and to protect the sharpness. just a CAUTION: VERY SHARP, be sure to have Band-Aids available

September 13, 2025
Unprompted review
Haarko logo

Reply from Haarko

Hello Sweating the arrival,

Thank you for taking the time to leave a review and for sharing your positive experience with the gifts you purchased. We appreciate your feedback regarding the sheaths and the quality of the items. Your cautionary note about the sharpness is important, and we encourage our customers to handle our products with care.

If you have any further questions or need assistance, please don’t hesitate to reach out to our customer service team at [https://support.haarko.com](https://support.haarko.com). We're here to help.

Thank you for choosing Haarko.

Haarko Support Team

Rated 5 out of 5 stars

We love your knives

We love your knives. We already own 2 Matsatos. My wife asked for the Haarko. Your knives are quality and feel good in the hand.

September 5, 2025
Unprompted review
Haarko logo

Reply from Haarko

Hello caseymac,

Thank you for your wonderful feedback! We're thrilled to hear that you and your wife are enjoying our knives and appreciate the quality and comfort they provide. If you have any questions or need further assistance, please don't hesitate to reach out.

Haarko Support Team

Rated 5 out of 5 stars

Order difficulty No Review

They need to allow you to go back and review your order when you want additional items

August 31, 2025
Unprompted review
Haarko logo

Reply from Haarko

Hello Dave,

Thank you for the 5-star review and for sharing this helpful suggestion. We understand how convenient it is to review an order when you want to add more items, and we appreciate you taking the time to let us know. We’ll share this feedback with our team as we continue to improve our shopping experience.

If you have any other suggestions or need assistance, our customer service team is here to help at https://support.haarko.com.

Haarko Support Team

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Rated 5 out of 5 stars

Nice and easy to purchase

Nice and easy to purchase

August 20, 2025
Unprompted review
Haarko logo

Reply from Haarko

Hello Robbie,

Thank you for the 5-star review! We’re delighted to hear the purchase process was nice and easy. If you ever need assistance, our team is here to help at https://support.haarko.com.

Haarko Support Team

Rated 5 out of 5 stars

These are very well made knives

These are very well made knives, sharp and designed well. They ARE heavy which may make them harder for people with hand issues such as arthritis to use easily

August 9, 2025
Unprompted review
Haarko logo

Reply from Haarko

Hello Restaurantwriter,

Thank you for your thoughtful review and for highlighting both the quality and design of our knives. We appreciate your feedback regarding the weight and how it may affect those with hand issues. Your insights are valuable to us and help us continue to improve our products.

If you have any further comments or suggestions, please feel free to reach out to our customer service team at https://support.haarko.com.

Haarko Support Team

Rated 4 out of 5 stars

The chat line helped me get exactly…

The chat line helped me get exactly what I wanted.

August 7, 2025
Unprompted review
Haarko logo

Reply from Haarko

Hello Michael,

Thank you for your positive feedback. We're glad to hear that our chat line was helpful in getting you exactly what you wanted. If you need any further assistance in the future, please feel free to reach out to us.

Haarko Support Team

Rated 5 out of 5 stars

Superb great knife

Superb great knife

August 7, 2025
Unprompted review
Haarko logo

Reply from Haarko

Hello Anthony,

Thank you for your wonderful feedback! We're delighted to hear that you're enjoying your purchase.

Haarko Support Team

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Rated 5 out of 5 stars

Easy process

Easy process

August 6, 2025
Unprompted review
Haarko logo

Reply from Haarko

Hello Wendy,

Thank you for your fantastic review. We're glad to hear that you found the process easy. If you have any questions or need further assistance in the future, feel free to reach out to us.

Haarko Support Team

Rated 4 out of 5 stars

easy fun helpful

July 31, 2025
Unprompted review
Haarko logo

Reply from Haarko

Hello EMR,

Thank you for your feedback. We're glad to hear that you found your experience easy, fun, and helpful. If there is anything we can do to make your experience even better, please feel free to reach out to our customer service team at https://support.haarko.com.

Haarko Support Team

Rated 5 out of 5 stars

Great products.

Great products.

July 21, 2025
Unprompted review
Haarko logo

Reply from Haarko

Hello George,

Thank you for your wonderful feedback! We're delighted to hear that you're enjoying our products.

Haarko Support Team

Rated 5 out of 5 stars

Very satisfying

July 16, 2025
Unprompted review
Haarko logo

Reply from Haarko

Hello Raul,

Thank you for your wonderful feedback! We're delighted to hear that you found your experience with us very satisfying.

If you have any questions or need further assistance, please don't hesitate to reach out to us at https://support.haarko.com.

Haarko Support Team

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Rated 4 out of 5 stars

awesom product

i will have 6 knives now and love them all

July 8, 2025
Unprompted review
Haarko logo

Reply from Haarko

Hello Glenard,

Thank you for sharing your experience and for being a loyal Haarko customer. We are thrilled to know you love all your knives. If you ever need assistance or have any questions, please feel free to reach out at https://support.haarko.com.

Haarko Support Team

Rated 5 out of 5 stars

Great product

Great product! Excellent quality

July 8, 2025
Unprompted review
Haarko logo

Reply from Haarko

Hello Carolyn,

Thank you for your wonderful feedback! We're delighted to hear that you're enjoying your purchase and are happy with the quality. If you have any questions or need further assistance in the future, please do not hesitate to reach out to us at https://support.haarko.com.

Haarko Support Team

Rated 5 out of 5 stars

Easy and this is my 3rd & 4th knife

Easy and this is my 3rd & 4th knife

July 8, 2025
Unprompted review
Haarko logo

Reply from Haarko

Hello Bruce,

Thank you so much for your continued support and for leaving us this fantastic review. We are thrilled to know that you found the process easy and that you have chosen our knives multiple times. If you ever have any questions or need assistance in the future, please don't hesitate to reach out to us at https://support.haarko.com.

Best regards,
Haarko Support Team

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