Glovo Reviews 179

Hello Glovo team,

On your desktop website, the product search box has a serious usability issue. If a user types quickly (like writing “milk”), the input lags or skips letters — so the result ends up like “mk”. This happens because your search triggers live lookups with every keystroke, and it’s unable to keep up.

Please consider adding a debounce delay (e.g., 300ms) or only search after pressing Enter. This would greatly improve the desktop experience.

It’s surprising this hasn’t been fixed — there’s no visible way to submit general feedback via your website or app, which may explain the lack of complaints.

I hope this gets passed on to your dev team. Thanks!

⸻

dont use glovo at all. scammed from there.

Glovo is terrible app,useless support and huge fees on delievery avoid at all costs

I ordered an iPhone (lightning cable) charger. Both the product and the receipt says lightning cable. The product I got was another cable though, thus i asked for a refund. They declined the refund without explanation, other than that “it’s a final decision”. And added that if I will make a bank dispute, they will block my account.

Not such a serious company…

Too my order and charged money from account and after 10 min order cancelled and they said the restaurant is closed ??? Why did they list it if it’s closed and they send me an email your money is refunded and it can take up to 10 business days to credit amount to your account ??? What if a person who had only that money for tonight to eat something ???? How responsible they are ???? Customer support didn’t even offer me another food or option. She said 10 złoty given for me .. for what ??

Glovo owe me 6zl for a 0.5l pepsi missing in the order and refuse to refund me.

Liars. Rude client service, one of them even sent a cancelation request for my account that I never sent. They Let riders do whatever they want and don't care if the order is wrong or incomplete. Asked for my personal data (ID card and credit card) and still refused to unblock my account.

Terrible service
One of the restraurants on their app provided subpar quality food. Provided them with all the evidence and spent a while talking to chat. Wasnt provided any sort of compensation, just a "we will forward this review so that it doesnt happen next time". Do not recommend at all

I can't say anything positive about glovo.pl
They never bring the full meal.
and today they charge me for a market and cheat my money.