The service was easy to acquire. Installation was confusing to the novice traveler. I am more savvy and advanced but even I had problems. Otherwise the installation was smooth. The activation was prob... See more
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For over 18 years, GlobaleSIM has been a leading provider of reliable and secure mobile experiences, specializing in international roaming solutions. Built upon a foundation of excellence, we’ve empowered travelers and global citizens to stay connected across borders, offering seamless communication wherever their journeys take them. While we began by providing traditional physical SIM cards, our commitment to innovation has led us to expand our offerings, ensuring customers have access to the latest connectivity technologies. Today, we stand as a trusted partner, delivering cutting-edge mobile solutions that keep the world within reach.
Replied to 74% of negative reviews
Typically replies within 2 weeks
Used it in Albania. Worked perfectly. Coverage was ok
Quite easy to install and reliable
No service in Senegal 🇸🇳
I bought 2 eSIM none did function despite support.
Waiting refund
Horrible , took 48 hours to get the information paid for voice , never got a phone number could not ring out , never provided a GES number , customer service too slow to connect horrible experience, internet worked was very slow
Reply from globalesim.app
At the beginning, network connection was fine, then every now and then I loose connection and had to restart mobile network. My daughter purchased an esim for middle east region and couldn't use it in Amman, Jordan. We had to purchase another one specific for Jordan.
Reply from globalesim.app
I have bought data transfer to use on Seychelles. In fact it was good decision as the coverage is really good. It is worth to notice that there are moments of slowdown but they last just a while and transfer comes back to normal speed.
Reply from globalesim.app
Worked very good for me in Turkey and Tunisia.
Reply from globalesim.app
I bought eSIM for Israel, it didn’t work. Support team was sending me standard instruction via chat to fix the problem and finally said they will refund me since it’s not working on my phone. It’s been a week since my purchase but haven’t seen refund on my card yet.
Reply from globalesim.app
Driving to northern Greece and passing through 5 different villages and towns, in addition to Athens. All of them had good service , there were very few places on trips that were not serviced
Reply from globalesim.app
Used the eSim in Canada and it installed with no problem. I did a couple of top up the fist time it eventually sorted itself out the second time it did not work and I needed to contact the Global customer service team who swiftly resolved it.
Reply from globalesim.app
Purchased a 30 day eSIM while in Albania and it worked decently with sufficient coverage and speeds. For some reason, websites that I visited while using this eSIM regularly assumed I was in Poland.
Reply from globalesim.app
I very frequently visit different countries and tried different eşim companies. Globalesim is one of the best. I never experienced any trouble in any country
Reply from globalesim.app
I can't connect.
All documentation and external online resources stated that my phone was compatible.
And yet... none of the connection guidance works. Settings options don't match.
Im offline and out of pocket.
Reply from globalesim.app
I do not recommend this company. This company is a scam. They charge me twice. They didn’t provide good service. They didn’t provide unlimited data as their promise when I call to complain. The lady told me that I’m barking on her. What a customer service the worst customer service I ever had. I just called to complain why I don’t get the service and she told me You called earlier and you barking on me then I saw at the charge that they charge me twice I definitely don’t recommend this company to anyone.
Reply from globalesim.app
It was easy to install, but that's where anything good I'd have to say about it ends. I ordered an eSIM with data and voice for the USA, and while data worked, voice never did. When I tried calling a local number in the USA, it claimed I didn't have a tariff for it (or some similar error). Was advised to use their app - which of course didn't work either. So I'd avoid this company at all costs, at best they're incompetent.
Reply from globalesim.app
I ordered this product 2 times (me and my friend) 1 month before traveling to Kosovo. However, the esim did not work for no reason. This pissed me off and frustrated, because once you enter new country you need interent access to naviagte to hotel or taxi etc.
Globalesim disappointed me so much.
Reply from globalesim.app
It’s useless,don’t waste your money
I bought an eSIM to use it in Turkey but it not worked!
By the way I bought another eSIM from other company and it’s working well.
Reply from globalesim.app
My first eSim experience was mixed. After much research and looking around at online offers, Global SIM seemed to have the best deal for my purposes and having followed the installation procedure with QR code I had it all set ready for arrival at destination whereupon it activated reasonably easily. I was however a little confused because the 'suggested network' (as stated by Global) was not the one my phone seemed to have "latched onto" which I queried (Global online help) but was told to 'ignore if it worked' which it & I did!
My eSIM country was Madagascar via Orange network but unfortunately the network coverage on ANY provider was poor or non-existent throughout the country apart from main population centres something that wasn't really made clear at outset. In summary I'd probably consider using Global again but I'd first do some checks on available network coverage in destination before purchase!
Reply from globalesim.app
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