I bought a 25USD e-sim before traveling…
I bought a 25USD e-sim before traveling to Angola. Description said "Africa", so I thought it will work through several countries, however on arrival I found it was not functional. GSM was connected, however no internet available.
Update: company have returned me full sum as stated below.
Reply from globalesim.app
Hi YS and sorry to hear about your experience,
As there may have been multiple factors that could have been responsible for a lack of connection, our team would be required to address any such issue on the spot while the issue was occurring in order to correctly identify and rectify the problem.
Seeing as the service is no longer required, I have personally saw to it that our financial department issues you a full refund for your purchase.
A confirmation e-mail has been sent over for reference.
Take care and have a great day,
Jake E.
GlobaleSIM Customer Support Management