Glazingspark Reviews 4

Reply from Glazingspark

4 days ago

Thank you so much for your kind review, Andy! We’re really pleased we could get your bifold doors back in working order. The repair was slightly more complex than usual due to the door’s design, which restricted access to the bottom rods without full disassembly and reassembly of the frames. We're glad you opted for a comprehensive solution that allowed us to fully restore the lock, barrel, and handle on the slave leaf.
The broken key inside the barrel was just one of those unfortunate complications, though it’s a common issue with folding doors when a key is accidentally left inserted and the door is then slid open. Drilling into these doors is always a last resort, as it risks scratches or worse — so we were pleased to resolve it cleanly and share some preventative tips to help avoid it happening again.
Your recommendation means a great deal — thank you again for choosing Glazing Spark Window Repairs!

Reply from Glazingspark

Sep 24, 2025

Dear Toni and Derek,
Thank you so much for your kind words and for taking the time to share your experience! We're really pleased to hear that you were happy with the whole process — from the initial quote to the completed work.
What we appreciated most was the chance to meet you in person and enjoy the lovely coffee you kindly offered (..). It was also a real bonus that you gave us a helping hand by clearing the area and moving furniture to make the job easier — thank you again!
It was a pleasure replacing the failed glass units, carefully matching the original specifications such as low-emissivity glass and Georgian bars, and upgrading the window to toughened glass. We hope it’s now much more enjoyable to look out at your lovely garden without the misty cloud — and a little warmer in the months ahead!
Your recommendation means a great deal to us as a small local business. We take pride in always putting our customers’ best interests first in everything we do. The level of service we aim to deliver is the kind we’d expect ourselves: clear communication, high-quality work, and minimal disruption.
Just a quick reminder — both glass units are covered by a 5-year warranty. If a failure occurs, within that period, simply give us a call, send an email, or drop us a text, and we’ll organise a free replacement, straight away. We’ve also stored all the specifications of your units in our records for easy future reference.
Thanks again for choosing Glazing Spark Window Repairs, and please don’t hesitate to get in touch if you ever need anything in the future.
Warm regards,
Alvaro

Reply from Glazingspark

Sep 4, 2025

Hi Holly,
Thank you so much for your kind words! We're thrilled to hear that your experience—from booking to arrival—was smooth and positive. Alvaro will be especially pleased to know his cheerful and professional approach made such a great impression.
We're proud to offer a service that’s not only efficient but also welcoming, and your feedback truly means a lot. Please remember that the realignment of your bathroom window provided is fully covered by the warranties outlined in our terms and conditions. If you ever need us again, we’ll be here with the same high standards and friendly faces.
Thanks again for choosing us! The Glazing Spark Team

Reply from Glazingspark

Aug 22, 2025

Thank you so much for your kind words and continued support. It means a great deal to us that you've followed our journey from London to Tunbridge Wells. At Glazing Spark, we’re committed to delivering thoughtful, reliable solutions—especially when the job isn’t straightforward. We believe technical skill should always be matched by genuine care for our customers, and we’re proud to bring that ethos to every repair. Your endorsement as someone who knows our work first hand is truly appreciated. We’ll keep setting the standard.