Dear Toni and Derek,
Thank you so much for your kind words and for taking the time to share your experience! We're really pleased to hear that you were happy with the whole process — from the initial quote to the completed work.
What we appreciated most was the chance to meet you in person and enjoy the lovely coffee you kindly offered (..). It was also a real bonus that you gave us a helping hand by clearing the area and moving furniture to make the job easier — thank you again!
It was a pleasure replacing the failed glass units, carefully matching the original specifications such as low-emissivity glass and Georgian bars, and upgrading the window to toughened glass. We hope it’s now much more enjoyable to look out at your lovely garden without the misty cloud — and a little warmer in the months ahead!
Your recommendation means a great deal to us as a small local business. We take pride in always putting our customers’ best interests first in everything we do. The level of service we aim to deliver is the kind we’d expect ourselves: clear communication, high-quality work, and minimal disruption.
Just a quick reminder — both glass units are covered by a 5-year warranty. If a failure occurs, within that period, simply give us a call, send an email, or drop us a text, and we’ll organise a free replacement, straight away. We’ve also stored all the specifications of your units in our records for easy future reference.
Thanks again for choosing Glazing Spark Window Repairs, and please don’t hesitate to get in touch if you ever need anything in the future.
Warm regards,
Alvaro