EDIT: I was contacted by Whizz and they removed the third-party listings of my items so I updated my rating. My items are being listed on this site without my approval and for prices that are not a... See more
Company replied
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See what reviewers are saying
Good online shop, ecpecially Customer service of Whizz.ae works very good. Unfortunatelly, my order was cancelled but not because of the shop but for some other reasons and I can't rate the delivery... See more
Company replied
Thank-you Whizz.ae! Lots of choice, with informative descriptions of the products on offer. With everything going on in the world, being able to shop on-line with a retailer who is reliable is exactly... See more
Company replied
I ordered an LED electronic product from USA through Whizzcart. The product was delivered a day ahead of scheduled delivery. As it was my first order, I feel happy of the timely delivery and also the... See more
Company replied
Company details
- Online Marketplace
- Auto Parts Store
- Electronics Store
- Fashion Accessories Store
- Health and Beauty Shop
- Home Goods Store
Written by the company
Online shopping from the Middle East’s biggest online selection of fashion, clothing, electronics, sportswear, beauty and health, toys, sports, books, garden products, home shopping, baby products and almost anything else that you can really think of.
Contact info
Al Muteena Street, 82267, Dubai, U.A.E.
- +97142965810 or Whatsapp +971551227790
- support@whizz.ae
- whizz.ae
4.1
Great
95 reviews
Replied to 66% of negative reviews
Typically replies within 2 weeks
good customer support
September 2, 2025
Unprompted review
Reply from Whizz - whizz.ae, whizzcart.com and whizz.co.ke
Dear Faisal Alomran,
Thank you for your wonderful review.
We are so happy that you are satisfied with the service provided.
Your great feedback is much appreciated, this positive review makes us strive for excellence even more than ever before!
We look forward to serving you again soon.
Stay Blessed!
The Whizz Team
United Arab Emirates
Telephone/Whatsapp: +971 55 122 77 90
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Reply from Whizz - whizz.ae, whizzcart.com and whizz.co.ke
Dear Khaldoon Alhazeem,
Thank you for your wonderful review.
We are so happy that you are satisfied with the service provided.
Your great feedback is much appreciated, this positive review makes us strive for excellence even more than ever before!
We look forward to serving you again soon.
Stay Blessed!
The Whizz Team
United Arab Emirates
Telephone/Whatsapp: +971 55 122 77 90
The accuracy of ordered product was…
The accuracy of ordered product was perfect.There was a little hitch in observation of delivery timelines.
July 7, 2025
Unprompted review
Reply from Whizz - whizz.ae, whizzcart.com and whizz.co.ke
Dear Francis,
Thank you for your wonderful review.
We are so happy that you are satisfied with the service provided.
Your great feedback is much appreciated, this positive review makes us strive for excellence even more than ever before!
We look forward to serving you again soon.
Stay Blessed!
The Whizz Team
United Arab Emirates
Telephone/Whatsapp: +971 55 122 77 90
Reply from Whizz - whizz.ae, whizzcart.com and whizz.co.ke
Dear ALI FATEEL,
Thank you for your wonderful review.
We are so happy that you are satisfied with the service provided.
Your great feedback is much appreciated, this positive review makes us strive for excellence even more than ever before!
We look forward to serving you again soon.
Stay Blessed!
The Whizz Team
United Arab Emirates
Telephone/Whatsapp: +971 55 122 77 90
Stolen Images and Items
EDIT: I was contacted by Whizz and they removed the third-party listings of my items so I updated my rating.
My items are being listed on this site without my approval and for prices that are not accurate! The have stolen my images and my item descriptions! The site is "selling" lies and not actual real products!
June 12, 2025
Unprompted review
Reply from Whizz - whizz.ae, whizzcart.com and whizz.co.ke
Dear Jean,
Thank you for your message. Please could you contact us via email on customerservice@whizz.ae and share the links of the products so that we could look into this for you and assist you further.
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wouldn't use this company again…
Order was not filled as per my initial transaction. I was offered another supplier at a greater price Interacted with Kamil .........I believe young people have no idea about customer service Makes sense........no real world experience Order cancelled after 2 attempts at phone contact with Kamil weren't answered Finally he got hold of me.............as I said I would not use this group especially after the contact with Kamil
April 30, 2025
Unprompted review
Reply from Whizz - whizz.ae, whizzcart.com and whizz.co.ke
Dear Richard,
Re: Order 135779
We’re sorry to hear about your recent experience and appreciate the opportunity to address your concerns.
Unfortunately, the item you initially ordered was unavailable due to an error in the inventory listing from the original supplier. As a solution, we sourced the same item from an alternative supplier, which came with a price difference of AED 55.00. This update was communicated to you via email, followed by a phone call and WhatsApp message from our Customer Representative, Kamil.
In the email, we clearly outlined your options to either proceed with the updated order or cancel it. Kamil also reiterated this during the call in an effort to assist further.
We understand the situation was frustrating, and we regret that our efforts to explain and resolve the matter caused additional distress. Our intention has always been to support you transparently and respectfully.
We sincerely apologise for the inconvenience caused and thank you for your patience and understanding.
Stay Blessed.
Kind regards,
The Whizz Team
United Arab Emirates
Telephone/Whatsapp: +971 55 122 77 90
Excellent service and I specifically…
Excellent service and I specifically appreciated the very personalized service to help ensure timely delivery. The team is very responsive and thriving to providing a great customer experience.
April 10, 2025
Unprompted review
Reply from Whizz - whizz.ae, whizzcart.com and whizz.co.ke
Dear DMT,
Thank you for your wonderful review.
We are so happy that you are satisfied with the service provided.
Your great feedback is much appreciated, this positive review makes us strive for excellence even more than ever before!
We look forward to serving you again soon.
Stay Blessed!
The Whizz Team
United Arab Emirates
Telephone/Whatsapp: +971 55 122 77 90
MFL Cable Tester
I ordered a cable tester through Whizz and was delivered as per the date specified. I was able to track the product all the way until it was delivered to me. Item was also safely packed and handled with care
March 24, 2025
Unprompted review
Reply from Whizz - whizz.ae, whizzcart.com and whizz.co.ke
Dear Vidarsha Liyanage,
Thank you for your wonderful review.
We are so happy that you are satisfied with the service provided.
Your great feedback is much appreciated, this positive review makes us strive for excellence even more than ever before!
We look forward to serving you again soon.
Stay Blessed!
The Whizz Team
United Arab Emirates
Telephone/Whatsapp: +971 55 122 77 90
Great service
March 6, 2025
Unprompted review
Reply from Whizz - whizz.ae, whizzcart.com and whizz.co.ke
Dear Rami,
Thank you for your wonderful review.
We are so happy that you are satisfied with the service provided.
Your great feedback is much appreciated, this positive review makes us strive for excellence even more than ever before!
We look forward to serving you again soon.
Stay Blessed!
The Whizz Team
United Arab Emirates
Telephone/Whatsapp: +971 55 122 77 90
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Amazing Shopping Experience
Amazing Shopping Experience – Highly Recommend!
I absolutely love shopping from this store! The company has been my favorite for a while now, and every experience with them has been nothing short of excellent. Their customer service is truly outstanding – they always respond to my questions and concerns with such kindness.
The quality of their products is always top-notch, and the entire shopping experience—from browsing to checkout—is smooth and hassle-free. I appreciate their attention to detail and the way they make every customer feel valued. To me it’s my favorite , this is the third time and I’m absolutely glad to purchase again.
February 15, 2025
Unprompted review
Reply from Whizz - whizz.ae, whizzcart.com and whizz.co.ke
Dear Sazy,
Thank you for your wonderful review.
We are so happy that you are satisfied with the service provided.
Your great feedback is much appreciated, this positive review makes us strive for excellence even more than ever before!
We look forward to serving you again soon.
Stay Blessed!
The Whizz Team
United Arab Emirates
Telephone/Whatsapp: +971 55 122 77 90
Excellent and reliable maretplace
Excellent and reliable maretplace. Kamil and his team are real professionals. They offered help about the products and delivery was in time.
February 6, 2025
Unprompted review
Reply from Whizz - whizz.ae, whizzcart.com and whizz.co.ke
Dear Husam Zein,
Thank you for your wonderful review.
We are so happy that you are satisfied with the service provided.
Your great feedback is much appreciated, this positive review makes us strive for excellence even more than ever before!
We look forward to serving you again soon.
Stay Blessed!
The Whizz Team
United Arab Emirates
Telephone/Whatsapp: +971 55 122 77 90
I have an order now for 20 days and…
I have an order now for 20 days and more and still i got nothing!
Trying to contact them no answer
Worst website ever !
January 15, 2025
Unprompted review
The worst company man could ever encounter
The worst company a man could ever deal with.
I purchased from them 2 medical instrument to do an exam, the delivery was to be in 26th December and maximum 6th January, after more than a week the emailed me telling that the item is out of stock and I have to choose another, having no choice and pressured by time I chose another to be delivered at 8th January as they put in the receipt. 10th January nothing came I wrote I query just to receive a cold unprofessional response that the delivery would be 19th January, my exam is 14th January. Then I sent another query to cancel and refund. No doubt such a nonsense company refused to cancel. I had to purchase the instrument from another but respected and professional company which delivered only next day, so I purchased twice due to unprofessional and careless company
Another thing
When I'm finally to receive the package after 35 days of purchasing, I've to pay more tax of around 8.5 $ or else the package would be cancelled without refund. Other professional companies would add the tax to the original payment, but this company is a big joke..
Edit:
Wizzcart reply is more disappointing than their service.
January 9, 2025
Unprompted review
Reply from Whizz - whizz.ae, whizzcart.com and whizz.co.ke
Dear Zaid Bayaty,
Thank you for your feedback, the delay was not intended.
Your cancellation request came after the order was already in transit to you. Cancellations and refunds can only be done if the order has not shipped as explained in the terms and conditions.
You were advised of the delay and the terms and conditions too.
In regards to the customs duty and tax, this was clearly mentioned prior when you placed the order that the receiver is the imported and that you are responsible for ant such charges if applicable at destination.
We apologise for any inconvenience this whole experience may have caused and we have taken aboard your feedback to ensure we provide a better service for all our customers going forward.
Stay Blessed.
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Prompt communication
Prompt communication, Customer satisfaction a priority .
Ordered a knife and what difficult to ship internationally but Whizz tried until product was delivered
January 4, 2025
Unprompted review
Reply from Whizz - whizz.ae, whizzcart.com and whizz.co.ke
Dear Ashibon Mwangi Kibui,
Thank you for your wonderful review.
We are so happy that you are satisfied with the service provided.
Your great feedback is much appreciated, this positive review makes us strive for excellence even more than ever before!
We look forward to serving you again soon.
Stay Blessed!
The Whizz Team
United Arab Emirates
Telephone/Whatsapp: +971 55 122 77 90
Outstanding customer service
Outstanding customer service from Hassan, with fast responses to e-mails and accurate, clear explanations to my questions. Thank you Hassan, I definitely recommend whizz.ae.
November 20, 2024
Unprompted review
Reply from Whizz - whizz.ae, whizzcart.com and whizz.co.ke
Dear Kathryn,
Thank you for your wonderful review.
We are so happy that you are satisfied with the service provided.
Your great feedback is much appreciated, this positive review makes us strive for excellence even more than ever before!
We look forward to serving you again soon.
Stay Blessed!
The Whizz Team
United Arab Emirates
Telephone/Whatsapp: +971 55 122 77 90
Everything went really well
Everything went really well....even the support replied in a very short period.
highly recommend it
November 14, 2024
Unprompted review
Reply from Whizz - whizz.ae, whizzcart.com and whizz.co.ke
Dear Rodrigo,
Thank you for your wonderful review.
We are so happy that you are satisfied with the service provided.
Your great feedback is much appreciated, this positive review makes us strive for excellence even more than ever before!
We look forward to serving you again soon.
Stay Blessed!
The Whizz Team
United Arab Emirates
Telephone/Whatsapp: +971 55 122 77 90
Excellent customer service
I made an error during my purchase and the team gladly and quickly took my request for change.
Good customer service
November 6, 2024
Unprompted review
Reply from Whizz - whizz.ae, whizzcart.com and whizz.co.ke
Dear Rim Al Shmesy,
Thank you for your wonderful review.
We are so happy that you are satisfied with the service provided.
Your great feedback is much appreciated, this positive review makes us strive for excellence even more than ever before!
We look forward to serving you again soon.
Stay Blessed!
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Awesome experience
Awesome experience . You can trust Whizz for ordering any product which is not available in your country . Very genuine app and on time delivery and excellent customer support
November 6, 2024
Unprompted review
Reply from Whizz - whizz.ae, whizzcart.com and whizz.co.ke
Dear Pepcoders,
Thank you for your wonderful review.
We are so happy that you are satisfied with the service provided.
Your great feedback is much appreciated, this positive review makes us strive for excellence even more than ever before!
We look forward to serving you again soon.
Stay Blessed!
The Whizz Team
United Arab Emirates
Telephone/Whatsapp: +971 55 122 77 90
Great service
Great service. Very professional and helpful. Whizz uae has excellent products that are very affordable. Waleed Al-Duwaisan.
October 25, 2024
Unprompted review
Reply from Whizz - whizz.ae, whizzcart.com and whizz.co.ke
Dear Waleed Al-Duwaisan,
Thank you for your wonderful review.
We are so happy that you are satisfied with the service provided.
Your great feedback is much appreciated, this positive review makes us strive for excellence even more than ever before!
We look forward to serving you again soon.
Stay Blessed!
The Whizz Team
United Arab Emirates
Telephone/Whatsapp: +971 55 122 77 90
Prompt response
Prompt response, great quality, and amazing communication.
September 15, 2024
Unprompted review
Reply from Whizz - whizz.ae, whizzcart.com and whizz.co.ke
Dear Mariam,
Thank you for your wonderful review.
We are so happy that you are satisfied with the service provided.
Your great feedback is much appreciated, this positive review makes us strive for excellence even more than ever before!
We look forward to serving you again soon.
Stay Blessed!
The Whizz Team
United Arab Emirates
Telephone/Whatsapp: +971 55 122 77 90
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