AKKO Reviews 642

My iPad stopped working and I filed a claim with Akko. The representative who assisted me was very courteous and extremely expedient. My case wasn’t a regular one — when the claim was approved, I was... See more

Knowing that AKKO has my back is truly comforting. Life happens and sometimes we can’t prevent incidents, specially with a cellphone that’s something we carry everywhere! I wish deductibles were a bit... See more

Had an excellent experience with Akko. We submitted our first claim the other day. We didn't realize we needed to contact them before having the repair made. They were very understanding and made a... See more

Akko is as refreshing an experience as it is quick and easy. Hassle free claims, 100 percent online or email, on your own time and pace. Have a question? Shoot a quick message to them and get same day... See more

This is my second claim, as I tend to forget things and often leave items behind. It's a habit I’ve struggled to change, which is why I took the AKKO Everything Protected Plan. Thankfully, AKKO has al... See more

Everyone that touched base with me from the Akko team was truly wonderful and made the claims experience much more palatable than it otherwise could have been. Prior to filing my claim I was in touch... See more

I have been using Akko for years. Their systems keep getting better, making the claims process even more seamless. I had a claim approval within a few hours after submitting my repair quote. The best... See more

Fast and easy to redeem insurance!! They responded quickly within an hour!!! Quick fix , pleased with work iPhone doctor did!!!

Quick and easy! My iPad was destroyed, and after filing a claim, since it was damaged beyond repair, they provided the option for a PayPal payout sent directly to my account to purchase a verified Ama... See more

ive been with AKKO for several years now. ive had to file a fews claims in that time. I left a 5 star review after the very first claim i filed with them and i can honestly say the process has got eas... See more

Honest, Affordable, and Fast. More people should know about this company. Highly recommend.

I was able to file a claim with AKKO easily thru the app. A representative responded within a few hours and emailed simple and clear instructions on what steps to take to get my claim taken care of.... See more

Super easy and FAST claim processing. From the moment I clicked "start a claim," the whole shebang took way less time than any other company I've dealt with. Started just before lunch on a Monday an... See more

AKKO is the warranty company for my phones and electronics. When my Insignia TV screen went out, I filed a claim. AKKO immediately responded with 2 repair firms. Within 10 days of my claim, my TV wi... See more

I've been paying for this insurance for 3 years and was hoping to never figure out if it would actually come through. My apartment was broken into, and 2 laptops that were covered by Akko were stolen.... See more

Easy communication. It took 24hrs for response. Due to having photos uploaded prior to inner screen malfunction, authorized refund. Make sure send in estimates and receipts on a timely fashion. Ref... See more

Grateful to have chose AKKO when Xfinity would not insure my used iphone because I didn't purchase it from them. Akko's rates are very reasonable, and I only paid a small deductible for my screen repa... See more

I found that using the AKKO Cell phone insurance app to correspond with AKKO was not very responsive but using the desk top browser had very good response chat times; sometimes almost immediatel... See more

What a relief to have a company like Akko on your side. Been with them for several years and they never disappoint. Top notch service, quick and easy claims. Totally painless. A little work initially... See more

I followed all of the steps to get my phone onto the insurance. Be sure to read all of the rules and what they need before you can be confident that your phone is covered. I just lost my phone, and I... See more

AKKO really impressed me with how easy and quickly they made dealing with my device claim. I had funds for the replacement sent by method of my choice within 6 hours of filing the claim; and most of t... See more

Impressively easy claim process and even faster reimbursement. From start to finish, it took less than a couple of minutes to complete.

Human, empathic, dependable, and supportive. How in the heck did I just use those words to describe an insurance company! But that's what akko has been for us. We are customers for life. This is my s... See more

I purchased an extended warranty on a recumbent elliptical that I purchased last November. Something happened and it stopped working. I filed a claim with AKKO and They authorized a repair compan... See more

Response times weren’t bad despite the delay they said they were sorry for. They were very informative, professional, and offered great assistance. Definitely recommend using this service. Don’t know... See more

I have a plan that covers my phone and up to 25 appliances in my home. The overall experience is good, as the claim gets settled fast with minimum hassles. Also, the payout is instant, and one can cho... See more

Upsie has been great in dealing with my claim! They made the process super easy and seamless. Their instructions were clear and concise, and I highly recommend using this company!

AKKO could have had slightly quicker response times, but even still they were very quick compared to their competition and were very willing and helpful. Thanks Gene!

Akko’s customer service is very courteous and responsive. I feel confident in having my devices protected through the everything plan I pay for. It was pretty easy to file a claim and get help.

Akko responded to my request promptly and reimbursed me for my claim right away! Always grateful for their quick and easy help.

Easy process and we'll worth the cost when you are an accident prone person.

I’ve had two claims with akko, very easy process all through your phone, payouts are fast and to Venmo. Would recommend!

Smooth transactions was able to receive reimbursement for services the same day literally hours later. convenient repair right by my house. absolutely recommend

They’re a great service to work with!

Akko is one of the best products of this type that I've ever dealt with. For the price of regular cell phone insurance you, you get so much more. I've filed more than one claim with them and it has be... See more

AKKO has gone above and beyond to make sure their customers are happy. They have provided great service as well as great coverage. While certain things may be a little hard to understand VIA their web... See more

I've had Akko for about 5 years now and every year it seems like I need to use it for one reason or the other. The claim process was fast and easy. Response time from the initial claim was fast (less... See more

Overall the experience is great and AKKO was helpful with my claim. Will continue to use

“I had an absolutely outstanding experience with AKKO. When my cellphone needed replacement, they handled the entire process seamlessly and efficiently, which really took a load off my shoulders. Thei... See more

This is my third time using AKKO insurance for one of my electronics, and once again, they exceeded expectations. My iPhone was having trouble connecting to the internet, and the claims process was in... See more

AKKO is the best insurance you can get for your phone. They’ve always been there for me when I need my phone fixed AKKO always gets the job done at a reasonable time. Thank you AKKO you are the best... See more

I used Akko for a claim on my wife’s iPhone 14 Pro (back glass repair). The entire process was simple and efficient—no runaround, just clear steps and quick approval. Best part: the payout landed in m... See more

I’ve unfortunately had my tv broken twice by kids throwing toys. Don’t judge, some kids are very stubborn. I had a hiccup on my second claim and it was initially denied without asking for further clar... See more

Had iPhone stolen while abroad and they were super responsive. Gina and team were able to resolve within 48 hours and disperse payment. Overall great experience. Way better than past experiences with... See more

I have sincere gratitude for the outstanding support I received from Jerra regarding my recent claim. Her responsiveness and professionalism made all the difference in resolving the frustrating issue... See more

I lost my phone recently and filed a claim with AKKO. The process was simple, and I had a replacement in my hands much quicker than I expected. The communication was clear, and I didn’t feel like I wa... See more

AKKO made the processing of getting my phone repaired quick and easy. The communication from the team was great, they sent me repair shops near my house I had my phone fixed the same day!