George Daher

U.A.E.

Reviews

Review of FXNovus


Rated 1 out of 5 stars

Extremely bad experience

Extremely bad experience. A company that is bad beyond imagine a level. Not reliable and not trustworthy. The company claimed that they are having an AI packed Trading services and that you don't need to have any experience in trading in order to work on the platform. I received the call. I made a deposit after The convinced me that they are going to be there all the way up and they are going to assist. Eventually, they assigned someone who claim to be the account manager and started calling me on a timely manner and advise to enter at what position what price and when to sell, want to buy, and advise exactly precise amount, amounts, and value, and in which direction. The instruction was not in the form of consultancy brother. It was in the form of Direct kind of instructive manner. They make a profit to make you believe that you're making a profit, but most of the equity will be engaged in certain trading so you cannot withdraw and they make you reach the stage where they claim that it is dangerous and the mountain is going low and they start introducing you to do hedging and other manipulation in order to make sure that all you found all your equity is an critical position until you make the final loss. They don't stop there. They continue calling that we will make it up just deposit more money and we will make it up again. You will see results soon. Give us one week two weeks and things go on. And nightmare to deal with them as they claim to be a very friendly over the phone, but in reality, they are not regulated to practice business and the country of residence rather, they are a platform who claims to be regulated or registered somewhere in South Africa.. even if that true turned out that every time I deposit in dollar the deduction is taking a place in euro and the merchant is located in Lima soul Cyprus and every time the abbreviation and the name is different. I end up losing lots of money with them and then when I try to complain all what they did is deny and they claim no we were not giving instruction. We just give general idea and they denied the fact that they marketed themselves as an AI packed and supported strategy driven Trading company. What a shame they lie in the face extremely bad extremely bad extremely bad.

September 16, 2025
Unprompted review

Reply from FXNovus

Dear George,

Thank you for taking the time to provide detailed feedback on your experience. Your feedback is truly appreciated. We have initiated an investigation into the issues you have raised, and our team is diligently working to resolve this matter and provide you with a detailed explanation as soon as possible. We appreciate your patience and understanding during this process.

FXNovus