FurnitureInstore Reviews 3,156

FIRST CLASS SERVICE FROM START TO FINISH. MY SETTEE WAS DELIVERED WITHIN 4 DAYS FROM WHEN I ORDERED IT. DELIVERY GUYS WERE EXERLANT AND PUT IT WERE I WANTED IT AND TOOK ALL THE PACKAGING AWAY WITH... See more

It was so easy to order we were kept date with the delivery date also time When it arrived the delivery was so good the driver and co were very helpful bring it in house with care and considerat... See more

Not so much the product which I am very pleased with but more with your workman who put together and installed the whole thing. Very good interpersonal skills which made the whole transaction seemless... See more

An absolutely fabulous service. Website was so easy to navigate, so much choice at affordable prices. Ordered the 2 x 2 seater Valerie sofas, paid for them, delivered in 2 days! Superb service, re... See more

An absolutely easy purchase and service from this super company. Fabulous website, easy to navigate. Placed an order, paid for it and the 2 x 2 seater Valerie sofa's were delivered 2 days after pur... See more

Great communication from seller, guys turned up before time allotted. Brought sofas into house and set them up. They were very polite, careful and professional. Would highly recommend this company and... See more

I ordered on the phone and the assistant was very helpful and clear so all went well. I received a call to arrange the delivery and the items were delivered on time. The guys who unpacked the... See more

Excellent Customer Service through out the whole experience.Very good tracking provided so you know exactly where the van is!. The two delivery guys were so good...very friendly and efficient and mo... See more

Its a decent enough armchair, however its not the tan colour as per the picture posted on the website (Dalmore tan armchair). Its more a brandy colour, which had i known in advance, i would not have p... See more

Very quick and efficient service. Ordered Sunday delivery early Wednesday morning 3 days later. Arrived before I leave for work so ideal.Delivery chaps were first class and very mindful of the propert... See more

From delivery to actually sitting on my new sofa was absolutely excellent. Quick and friendly service. Absolutely over the moon with my new sofa

Absolutely delighted with sofa which arrived within 4 days, delivered on time by two great guys who put it together an took away all rubbish leaving no mess. Considering they came from Birmingham an m... See more

Lovely piece of furniture my mum loves her leather chair and the delivery men who delivered it were very polite and helpful will buy from you again thankyou ***** stars

Purchased the Dandrea 3 seater sofa . Looks beautiful so comfortable suggest sitting on it for an hour before thinking its to hard as it settles really nicely. really pleased with purchase, ordered on... See more

Absolutely 💯% fabulous service from start to finish. The website is easy to navigate. If you look on the outlet, there are descriptions of the details of why in outlet. Placed order. Got... See more

Fantastic customer journey 2 delivery guys very friendly helpful ,the settees are perfect. Will shop again and recommend to anyone to buy from company. Well worth the cost to remove packaging too .th... See more

everything was really great, very good service with man when ordering setters over the phone, delivery men’s really respectful in your home and great care with setters when putting together wore glove... See more

Helpful friendly and fair price, very polite ,quick delivery, and guys were so helpful and kind will definitely buy more of them and recommend them to my friend's

The sofa is great , really good quality however it has to be said that the two guys who delivered were the best delivery guys I’ve ever met , so friendly, polite and very hard working, can’t say enoug... See more

no fuss no mess ,very quick and professional you would not even no they where there apart from the Valerie Cream Leather3 seater Sofa,lam well pleased and would recommend.

The service from start to finish was outstanding. The chair is very comfortable, my elderly mother will love it, when she comes and stays. The delivery guys were fantastic, very respectful of my pr... See more

Very happy with this service. No fuss and prompt order confirmation. My suite was delivered within 2 days of order and the couriers were very helpful and courteous

Very pleased with the quality of the product and the price. Suggested improvements around the experience. 1. Consider providing a removal of old furniture service. At a commercial price of course... See more

Ordered 3 and 2 seater recliners they were delivered following week. Love them comfortable and look great . They were polite and very helpful as were the men that delivered and assembled them also to... See more

After an initial hiccup with a mistaken delivery to another client with the only reclining 3 seater sofa unit left in stock, the company subsequently upgraded us with an almost identical but more supe... See more

I ordered my beautiful sofas on a Tuesday and they were here by the Friday. Delivered well the men were polite and efficient. The sofas themselves are incredible quality and finished to a high stan... See more

Order arrived within 4 days which in it self was brilliant but should have been delivered two days earlier but transport broke down but got a call saying the problem and it was rectified straight away... See more

Fantastic service from start to finish placed my order on line recieved a call to confirm. Less than one week later delivered and placed in the living room by two wonderful delivery men who was polite... See more

Great service, rang me 3 days before delivery. The sofa and chair are so comfortable. I suffer with my back and the chair is perfect. Electric recliner which is perfect for me. My living room is small... See more

They ware good but they accidentally hit my plug socket and they damage it still the socket works but hopefully in the future they be more careful

I couldn't be happier with the service l received.Delivery was quick and the men were very helpful installing the furniture.l ordered the 2 and 1 tan suite,the suite is very well made and looks lovel... See more

I absolutely love my sofas and they were delivered three days after being ordered can I also say the two boys who delivered them were lovely polite and very capable . I would definitely order again .... See more

Fast delivery, Friendly delivery men. Well pleased with my 2 seater leather manual recliner. Nice sturdy and comfortable couch for an affordable price. Would definitely use Furnature instore again

I was very sceptical of ordering online but I have to say just wow. The guys delivered within the time frame I was given unpacked and built it and it’s stunning. Very comfy, stylish and looks amazing

Excellent service from the point of ordering to delivery. Always on time , keen to help and assist on delivery. Big thanks to Kaz and Alex today with the mattresses . Would definitely recommend.

I received a call informing me of the day and time of delivery. The drivers were brilliant. Set up our settess for £20. The settees are smart though a tiny bit smaller than our older ones.

This is the second time I have ordered from this company. They have always been efficient and given Amazing service. Highly recommend.

Very easy to order online bargain prices absolutely love my sofas delivery was very quick and the guys who delivered were lovely and professional. Would definitely buy from this company in the future... See more

First time I've ordered from this company, I ordered leather settee on the Thursday and it was delivered following Tuesday and its got a very good tracking service, I'm very pleased with my order and... See more

The two men who delivered my sofa was very good they took all the plastic with them n card board.only disappointed was I thort it was leather

Great sofa lovely and comfortable very good value for money ,Delivery was very quick and the guys ,that unpacked and put sofa together were very polite and helpful, would definitely buy again from th... See more

Good delivery and early too. Delivery man was helpful and polite, good job

On time with delivery of my 3+2 sofas and the 2 installers were very good at there job well done lads !!

Very pleased with my purchase. Quick delivery. Delivery drivers were superb couldn't fault them

Good quick service at a decent price and quality

Easy ordering and really efficient delivery with excellent installation Highly recommend and would use again

We received our brand new sofa on Saturday and the service was outstanding. Such us friendly, professional and well organised team. Thank you Kes and Pet, you did amazing job from deliver to assemble,... See more

Visited the showroom just over a week ago and was very impressed with the choice. Picked out a 3 + 1 + 1 set which was more than reasonably priced - delivered today by two really professional guys, wh... See more

No issues at all from time of purchase to delivery. Great customer service. They made contact within a few days of purchase to arrange delivery. Fast turn around from start to finish just over a week.... See more

Love my new Valerie Charcoal Fabric Sofas – super comfy and stylish! Delivery was fast, and the staff were so helpful and amazing throughout. Highly recommend and would definitely purchase again!