Fruugo France (FR) - fruugo.fr Reviews 17,734

TrustScore 4 out of 5

4.2

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Consumers appreciate the good quality and price of the products. People highlight the efficiency and speed of the service, along with punctual delivery. The ordering process is considered easy and quick, and the delivery service is generally well-regarded. Customers also report positive experiences with the products, noting that they match the descriptions provided. However, some reviewers expressed mixed feelings regarding the order process and some consumers mentioned that delivery can be a bit slow or expensive, and it was not clear from the beginning. Despite this, the business is appreciated for its customer service and the fact that items are delivered as described and within the given timeline.

Based on these reviews

Rated 4 out of 5 stars
Invited

regulierement suivi de la progression de l expedition delai de livraison respecte paquet correspondant a la commande

Rated 5 out of 5 stars
Invited

Ordered a drive belt for a very old US Sears garage door opener. Delivery good, Item conforms perfect, will buy again from this company.

Rated 3 out of 5 stars
Invited

The delivery was a bit slow. The company did not correspond with me on a regular basis to indicate the progress of my delivery.

Rated 5 out of 5 stars
Invited

Fruugo had items I could not buy elsewhere. Ordering was easy, they kept my coordonnées. delivery was quick

Rated 5 out of 5 stars
Invited

I have always been very happy with the service I've received from fruugo and would happily recommend them to my family and friends.

Rated 5 out of 5 stars
Invited

Product is ok with description Reception delay was ok Let's see now the reliabitlity...

Rated 5 out of 5 stars
Invited

The fact that the item came without any problems and issues, makes it perfect.

Rated 5 out of 5 stars
Invited

Good product. As described. I made the mistake of thinking as it was fruugo france the item would be shipped from france instead it was shipped from China and took quite a long time to get here.

Rated 3 out of 5 stars
Invited

The product was acceptable but the camera holes were a little of center. Nice leather and sturdy.

Rated 5 out of 5 stars
Invited

Item received as described and within given time line. Satisfied.

Rated 5 out of 5 stars
Invited

Ordering was easy ,paying was quick,delivery was before expected time .

Rated 4 out of 5 stars

Quick, reliable, and user-friendly. Extremely happy with the service. Highly recommended!

We perform checks on reviews


Company details

  1. Online Marketplace

Written by the company

Bienvenue sur Fruugo un marché en ligne avec une vaste gamme de produits à des prix: Beauté, Santé, Sports, Mode, Electronique, Maison, Jardin et plus encore.


Contact info

  • Fountain Street House, Fountain Street, LA12 7EQ, Ulverston, United Kingdom

  • fruugo.fr

4.2

Great

TrustScore 4 out of 5

18K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 97% of negative reviews

Typically replies within 24 hours


Rated 4 out of 5 stars

Quick

Quick, reliable, and user-friendly. Extremely happy with the service. Highly recommended!

October 3, 2025
Unprompted review
Rated 1 out of 5 stars
Redirected

Worst shopping experience ever.

Worst shopping experience ever.
ordered a DYSON Part for my Vacuum Cleaner.
Received a cheap Copy for more than 50.-
No one took care of that - i never received my money back. Never going to order again,
GRRRRRllllll

September 10, 2025
Unprompted review
Fruugo France (FR) - fruugo.fr logo

Reply from Fruugo France (FR) - fruugo.fr

Hello,

Thank you for your Review.

I am really sorry to hear this.

A member of our Customer Services will contact you today.

Kind Regards

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look