Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

See what reviewers are saying

Rated 5 out of 5 stars

In an emergency, trying to find a reliable plumber in Cambridge can be quite a daunting task. That's where Fixif steps in. While it may be a touch on the pricier side, they're dependable. You'll a... See more

Rated 5 out of 5 stars

The engineer Ben helped us fix the water leak in the elbow joint. He is a knowledgable , punctual , reliable , polite and easy going fun person. I will definitely call him again if need plumber work... See more

Rated 5 out of 5 stars

Ben was great and fixed the empty header tank, even bringing overshoes as it was raining. I can't comment on the time which lapsed between calling and arrival (as this was through a bank insurance) bu... See more

Rated 5 out of 5 stars

Oscar called to se to our overflowing toilet cistern. He quickly replaced the inlet valve and arm with a version that did not catch on the flush valve> This had prevented the valve from shutting off a... See more

We perform checks on reviews


Company details

  1. Construction & Manufacturing

Written by the company

FixIF is an emergency plumbing and roofing company servicing the area of Cambridge, London,and East of England. We provide you maintenance and emergency services to every of your plumbing and roofing problem and also offer full maintenance for your home.


Contact info

4.9

Excellent

TrustScore 5 out of 5

344 reviews

5-star
4-star
3-star
2-star
1-star


Rated 5 out of 5 stars

Pleasant plumber!

Ben was very pleasant, did a great job! He took care to wear shoe covers and ensured the cats didn’t run out.

January 17, 2024
Unprompted review
Advertisement
Rated 4 out of 5 stars

Sorted without a fuss

Ben was friendly, helpful and efficient. Explained all possible issues very well in an understandable manner. Thanks for your help

January 3, 2024
Unprompted review
Rated 5 out of 5 stars

Ben was excellent

Ben was excellent, resolved the water leak issue quickly and professional.. 5 star service .. thank you very much

December 27, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

Very good experience

The engineer Ben helped us fix the water leak in the elbow joint.
He is a knowledgable , punctual , reliable , polite and easy going fun person.
I will definitely call him again if need plumber work.

November 24, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent service.

Ben arrived on time, he identified the problem straight away, and fixed it within half an hour. He had two pull out the heavy washing machine to find the leak. He was very helpful and knowledgeable, and when I mixed have a plumbing problem I'm going to call him !

November 3, 2023
Unprompted review
Rated 5 out of 5 stars

Leaky waste pipe

We had a leak and Ben was issued to fix the problem. He fixed the problem very well and I’m very satasfied with his service. Done a great job great employee

October 26, 2023
Unprompted review
Rated 5 out of 5 stars

Very happy with the service provided

Ben quickly identified the issue and fixed it straight away. He also explained what the issue was and what he’d done to fix it, and made sure I was happy with what he’d done. He was very polite and friendly.

October 25, 2023
Unprompted review
Rated 5 out of 5 stars

Ben was very professional

Ben was very professional he explained everting in detail and carried out the work to the highest standard with the minimum of inconvenience. Well done top job

October 19, 2023
Unprompted review
Advertisement
Rated 1 out of 5 stars

Poor work from FixIF

I was incredibly impressed by Thomas (Hungarian man from FixIF) efforts to immediately solve and repair the leaks. He went out of his way to find a solution despite being given the wrong communication from Fix IF to only lock off the leak - as opposed to fix it - despite being sent a message from FixIF they have ordered a part for the engineer to fit on. He left the property making sure my family and I were comfortable and happy with the work first. Excellent customer service very impressed. Would recommend again 10/10.

Can’t say I was impressed by Ben’s work. He left saying he is going to get a part and failed to return! Very disappointed. I lost 2 hours of my time and pay waiting to be told he is now on another job. He also failed to call despite FixIF being advised TWICE only for me to find out he is 5 minutes away when I called them. Would not recommend again.

October 7, 2023
Unprompted review
Rated 5 out of 5 stars

Ben was really helpful

Ben was really helpful, he identified the problem, swiftly solved it, was really helpful at explaining everything and very reassuring. Thank you Ben! Would definitely recommend

September 25, 2023
Unprompted review
Rated 5 out of 5 stars

Great customer service from Ben

Great customer service from Ben. Was extremely professional and efficient whilst he was here. Kept me updated on what he was doing to fix the issue with no water. Excellent. 10/10

September 14, 2023
Unprompted review
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look