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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers appreciate the app for its convenience, the variety of exercises offered, and the ability to customize workouts to fit their needs and schedules. People find the exercises easy to follow, with clear instructions and helpful videos. A significant number of reviewers highlight the app's adaptability to different fitness levels and its role in helping them stay consistent with their fitness routines. Several users have recommended the app to friends, citing its positive impact on their mobility, energy levels, and overall well-being. However, some consumers express concerns about the subscription costs and cancellation process, with a few reporting misleading information regarding pricing. Dissatisfaction is also expressed regarding refunds. Some users have experienced technical issues, such as syncing problems with devices or difficulties with specific features like the fasting module. A few reviewers mention the need for clearer exercise descriptions and modifications for injuries.

Based on these reviews

Rated 3 out of 5 stars

It was great at the beginning but then too much and it wouldn’t let me reset to do less minutes and I ended up with heal spurs from walking. Wish it had a reset button

Company replied

Rated 3 out of 5 stars

when stopping the exercise and reviewing how to there are no verbal instructions that are attached to the video, as when you're doing the exercise

Company replied

Rated 4 out of 5 stars

System is easy and convenient Reminders are upbeat Exercises are clear, and coordinated Works pretty well with Spotify, with minor glitches I had to adjust settings and inputs to refine the w... See more

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Rated 4 out of 5 stars

The app has really been helpful with the ability to choose your goals and the availability to adjust your challenge level. It would be nice to have the ability to configure time for each session. It g... See more

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Rated 5 out of 5 stars

This has been great for me! So many options. Work out choices. Length of workout. Exercises are easy to follow. And i am getting the results i want. I have had this for years! Best go to convenient a... See more

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Rated 5 out of 5 stars

Different exercises to do and not extremely long so you can actually do the work out. I wish they had a choice between beginner and intermediate. Beginner to easy and intermediate is hard. I guess im... See more

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Rated 5 out of 5 stars

One of the few fitness apps that I've really liked and kept with it. They give you an overview of each exercise while doing the exercise and also give you time to move to the next set, which some oth... See more

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Rated 4 out of 5 stars

It's great to have regular workouts scheduled and know what to expect and when. The more I use the Programme, the more familiar I am with it. Live the flexibility around managing the intensity levels.... See more

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Rated 5 out of 5 stars

I like FitCoach workouts, just what I need to increase leg, arm, and core strength. I especially like the ability to rate each work out and increase the difficulty. I do wish I could sink my Garmin... See more

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Rated 5 out of 5 stars

I've been using FitCoach for the past 18 months primarily using the stretching module about 80% of the time each week. I find the stretching exercises to be practical and I enjoy the variation from... See more

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Rated 4 out of 5 stars

sometimes the description on how to do a particular exercise is either not clear or the video is hard to see the detail. it would be helpful if threre was a reference library of sorts to go to for cl... See more

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Rated 5 out of 5 stars

I have used this App for over 2 years now and enjoy the ease of use. I also especially like the variety of exercises each day. I get up each morning and begin my day with FitCoach...helps me start my... See more

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Rated 5 out of 5 stars

I love this app. Every work out session has effective, tailored and easy to follow exercises. I can change up to meet my preferences and skill level easily and it has some of the best exercises.

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Rated 5 out of 5 stars

Exercises and difficulty levels are great. My only problem is the workout doesn’t always sync with my Apple Watch, sometimes the connection drops mid work out.

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Rated 5 out of 5 stars

Very easy to follow. Exercises are also constantly changing so it doesn’t get repetitive. Love it!

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Rated 2 out of 5 stars

The fasting portion of the app is difficult to use, the date/time chosen never sticks...like it picks the day before and then doesnt allow the time selected. so frustrating

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Rated 4 out of 5 stars

Dear FitCoach Team, I'm writing to share my absolutely amazing experience with your app. I've been consistently impressed with the program, and it has made a significant positive difference in... See more

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Rated 2 out of 5 stars

I have given 2 stars simply because I have not used the app yet and I do not intend to due to the misleading information, it stated that you pay £24.99 for 6 months per month and once you go onto paym... See more

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Rated 5 out of 5 stars

I recommend the app. I use it regularly, it is easy to use and very adaptable to personal training needs. The training plan can be easily modified, depending on personal needs. I appreciate that I can... See more

Rated 5 out of 5 stars

I liked the freedom and versatility of this program. The workouts were simple but challenging and easy to follow. People were commenting on the changes to my body 2 weeks into the plan.

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Rated 5 out of 5 stars

The program takes feedback from the end of the workout and adjusts the intensity of the next days workout routine. I like this work out programs mix of stretching and work on muscle groups.

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Rated 5 out of 5 stars

I like having the ability to vary the program to suit my training needs whether targeting a certain goal or recovery. The discipline of having a reminder and a specific workout plan is key

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Rated 4 out of 5 stars

Well coordinated workouts. A couple exercises the narration is incorrect. The sitting trunk rotation, first part of exercise, tells you to rotate the upper body in the wrong direction.

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Rated 5 out of 5 stars

I love fit coach and still use it. It help hold me accountable and gives great exercises every day.

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Rated 5 out of 5 stars

Allows me to custom build my own program that suits daily needs and time. Doing a little every day has helped the consistency of practice

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Rated 5 out of 5 stars

After the exercises, I feel excellent. Physically and mentally. At first, it was difficult for me to follow the exercises, but I quickly became more nimble and stronger. I do as much as I can. And tha... See more

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Rated 5 out of 5 stars

Love this app, I couldn't afford it after the price increased however got offered another deal and signed up again

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Rated 5 out of 5 stars

I love this app you guys have made it so I can workout when I can I do not have alot of time, so this has given me the opportunity to be successful! Thank you Maria

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Rated 5 out of 5 stars

Just love the app. It keeps me accountable to be sure and make time everyday (I set it for Monday thru Friday) to stay active and mobile. It's simple to follow. Can't say enough good about it.

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Rated 5 out of 5 stars

Custom design the areas you want to focus on, the time you can give each day and the variety of exercise. Easy to use and follow and well worth the amount I pay!

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Rated 5 out of 5 stars

I have used this program for several years and it has been very helpful in restoring movement. After that I took a break and came back again. The program is very good. Thanks to the whole team for th... See more

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Rated 5 out of 5 stars

Very easy to follow, and stay accountable to. And very realistic expectations. Can't say enough about it!

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Rated 4 out of 5 stars

I love the variety of the workout and it helps me stay on track but the app doesn't offer modifications for injuries or issues that may prevent you from performing the workouts as is.

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Rated 5 out of 5 stars

I like the app, it's really easy to use and offers variety of activities so you never get bored. Couldn't open FAQ, could you please send me a link? Thanks!!

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Rated 5 out of 5 stars

Love this app.. easy to follow easy to understand.. changeable/adaptable with tons of tips and motivation

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Rated 5 out of 5 stars

I like the variety of exercises. The audio is clear and encouraging. The videos of the exercises helpful, and the ‘vibe’ upbeat.

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Rated 5 out of 5 stars

I love the fact that I can have a workout pretty much anywhere. I also like that I can track my progress and alter the program as I develop

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Rated 5 out of 5 stars

FitCoach has been amazing. I set my fitness plan for 5-days/week, and I actually look forward to it. Can't say enough about it.

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Rated 4 out of 5 stars

It´s a lot of great practise. I had used it for one year now almost every day. If i could change anyting it will be to be able to go back in time. To see my own practise and look what I have managed.... See more

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Rated 5 out of 5 stars

The tailored work outs are great for me. As an older guy with plenty of issues like ankles, knees and back i can choose the workouts that suit what i can do. And i try everything! Ive been on and off... See more

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Rated 4 out of 5 stars

I love the variety and the changes to each workout. Well laid out and instructed. It's a shame that the monthly cost of almost $40 is so much after you get hooked in for $15.

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Rated 4 out of 5 stars

Can’t figure out how to change units from metric to imperial.

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Rated 5 out of 5 stars

Easy to follow directions. A good mix of different things to try. Live that I can do it at home.

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Rated 5 out of 5 stars

Great app. easy to follow programs and great fir people with little time to excersise.

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Rated 5 out of 5 stars

Keeps me on track and asks me if exercise is too hard or not had in off. Tailored to your level.

Company replied

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Company details

  1. Fitness and Nutrition Service

Written by the company

FitCoach was created to make fitness accessible and effective for everyone. Our app offers a wide range of home-based workouts and stretching plans designed to fit your personal goals and lifestyle. Whether you're looking to tone your body, improve strength, or increase energy, FitCoach provides personalized workout plans that deliver visible results in as little as 7–30 minutes per session. We believe fitness should be simple, enjoyable, and achievable, empowering users to take control of their health from the comfort of their own homes.


Contact info

3.1

Average

TrustScore 3 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 97% of negative reviews

Typically replies within 1 week


Rated 1 out of 5 stars

Hard to cancel monthly payments

I canceled this subscription via email back in May 2025 but the automatic billing continues . I have contacted PayPal to cancel this on their end so hopefully the monthly charge stops .

October 21, 2025
Unprompted review
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Rated 5 out of 5 stars

This has been great for me!

This has been great for me! So many options. Work out choices. Length of workout. Exercises are easy to follow. And i am getting the results i want. I have had this for years! Best go to convenient and cost effective

October 9, 2025
Unprompted review
FitCoach logo

Reply from FitCoach

Hi Tiffany,

Thanks for sharing your thoughts!

I'm really happy to hear that you're starting your journey with us and that it's going well so far.

If you need anything along the way, I'm here to support you at eva.support@fit-coach.io with the subject line "TP review".

– Eva, FitCoach

Rated 5 out of 5 stars

Great program.

October 9, 2025
Unprompted review
FitCoach logo

Reply from FitCoach

Hello, Ralph!

Thank you for your kind words!

I'm really glad that you're enjoying our app. If you have any questions along the way, please feel free to contact me at eva.support@fit-coach.io with the subject line "TP review". Let's do this!

– Eva, FitCoach

Rated 5 out of 5 stars

I love fit coach and still use it

I love fit coach and still use it. It help hold me accountable and gives great exercises every day.

October 5, 2025
Unprompted review
FitCoach logo

Reply from FitCoach

Hello, Gustav!

Thank you so much for your positive feedback!

I'm so happy to hear that you’re enjoying the app. If you have any questions as you continue, please don’t hesitate to reach out at eva.support@fit-coach.io with the subject line "TP review".

– Eva, FitCoach

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Rated 5 out of 5 stars

Its a good app, I have a year using it. My

It has been a good experience using this app.

September 25, 2025
Unprompted review
FitCoach logo

Reply from FitCoach

Hi Arturo!

Thank you so much for your feedback – it means a lot.

I'm thrilled to hear that you’re having a great experience with the app. If you have any questions or need further assistance, please don’t hesitate to reach out. I'm here to support you – you've got this!

– Eva, FitCoach

Rated 5 out of 5 stars

Make working out easy and fun.

September 23, 2025
Unprompted review
FitCoach logo

Reply from FitCoach

Hello Minnie!

Thank you so much for your positive feedback!

I'm so happy to hear that you’re enjoying the app. If you have any questions as you continue, please don’t hesitate to reach out.

– Eva, FitCoach

Rated 1 out of 5 stars

Terrible customer service

Terrible customer service. Billed without warning I’ve tried to live chat with the company to ask for help but have have had no response at all!

Do not subscribe to anything on this platform

September 21, 2025
Unprompted review
FitCoach logo

Reply from FitCoach

Hi, Alex,

I'm really sorry you've been having trouble with payments. We take this situation seriously, and understand how frustrating unexpected charges can be.

Unfortunately, we do not have a live chat option for support. So I can get this fixed, please send me an email at eva.support@fit-coach.io with the subject line "TP review", and I will look into it for you.

– Eva, FitCoach

Rated 5 out of 5 stars

Very easy to follow

Very easy to follow. Exercises are also constantly changing so it doesn’t get repetitive. Love it!

September 16, 2025
Unprompted review
FitCoach logo

Reply from FitCoach

Hello Ian!

Thank you so much for your positive feedback!

I'm so happy to hear that you’re enjoying the app. If you have any questions as you continue, please don’t hesitate to reach out.

– Eva, FitCoach

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Rated 4 out of 5 stars

Convenient to use and stay with the program

System is easy and convenient
Reminders are upbeat
Exercises are clear, and coordinated
Works pretty well with Spotify, with minor glitches
I had to adjust settings and inputs to refine the workout level to match the intended goals.

September 7, 2025
Unprompted review
FitCoach logo

Reply from FitCoach

Hi Jeff!

Thanks a lot for sharing your feedback. We’re happy to hear you’re finding the reminders, clear exercises, and Spotify integration useful. Great job refining your settings to match your goals — we’ll keep improving to make this even easier for you. Keep going strong!

If you have any questions or need our help, feel free to email me at eva.support@fit-coach.io with the subject line "TP review".

– Eva, FitCoach

Rated 4 out of 5 stars

sometimes the description on how to do…

sometimes the description on how to do a particular exercise is either not clear or the video is hard to see the detail.
it would be helpful if threre was a reference library of sorts to go to for clarification

September 1, 2025
Unprompted review
FitCoach logo

Reply from FitCoach

Hi!

Thank you for your thoughtful suggestion. We understand how clearer guidance can make a big difference. We’ll pass your feedback on to the team — a dedicated reference library is a great idea!

If you have any more questions or need our help, feel free to email me at eva.support@fit-coach.io with the subject line "TP review".

– Eva, FitCoach

Rated 1 out of 5 stars

I completely understand your situation…



I completely understand your situation and I’m really sorry for any inconvenience this may have caused.

As mentioned in my previous email,
unfortunately a refund is not possible in this case, as we have to follow our refund policy.

Why can't they refund my money when I do my 14 day refund right?

I truly appreciate your understanding and if there’s anything else I can assist you with to help you get the best experience, please don’t hesitate to reach out.

August 29, 2025
Unprompted review
FitCoach logo

Reply from FitCoach

Hi, Asif,

Thank you for your review. I’ve checked the details of your case and confirmed that the charge you’re referring to is not related to our service. We do not have any record of a transaction or subscription under your account with us.

We recommend reaching out to your payment provider or the company listed on the charge for further assistance in resolving this matter.

If you have any concerns regarding FitCoach, please let us know.

– Eva, FitCoach

Rated 5 out of 5 stars

Simple easy to use

Simple easy to use with many options to suite your needs

August 9, 2025
Unprompted review
FitCoach logo

Reply from FitCoach

Hello Keir!

Thank you for your kind words!

I'm really glad that you're enjoying our app. If you have any questions along the way, please feel free to contact me. Let's do this!

– Eva, FitCoach

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Rated 5 out of 5 stars

Very good coach

August 10, 2025
Unprompted review
FitCoach logo

Reply from FitCoach

Hi, Terje!

Thank you so much for your feedback – it means a lot.

I'm thrilled to hear that you’re having a great experience with the app. If you have any questions or need further assistance, please don’t hesitate to reach out. I'm here to support you – you've got this!

– Eva, FitCoach

Rated 5 out of 5 stars

Keeps me on track and asks me if…

Keeps me on track and asks me if exercise is too hard or not had in off. Tailored to your level.

August 6, 2025
Unprompted review
FitCoach logo

Reply from FitCoach

Hello!

Thank you for your kind words!

I'm really glad that you're enjoying our app. If you have any questions along the way, please feel free to contact me. Let's do this!

– Eva, FitCoach

Rated 1 out of 5 stars

beware the trial period, you will get charged without warning

same as others, beware the trial period. If you don't cancel, they will bill you without warning for the full amount. I used the app once and it didn't really work for me, nothing negative except the way they are handling this. forgot about the app and six months later they hit my card.

July 28, 2025
Unprompted review
FitCoach logo

Reply from FitCoach

Hi, Brent,

I'm really sorry you've been having trouble with payments. We take this situation seriously, and understand how frustrating unexpected charges can be.

Please send me an email at eva.support@fit-coach.io with the subject line "TP review", and I will look into it for you.

– Eva, FitCoach

Rated 5 out of 5 stars

I like having the ability to vary the…

I like having the ability to vary the program to suit my training needs whether targeting a certain goal or recovery.

The discipline of having a reminder and a specific workout plan is key

July 24, 2025
Unprompted review
FitCoach logo

Reply from FitCoach

Hello, David!

Thank you for your kind words!

I'm really glad that you're enjoying our app. If you have any questions along the way, please feel free to contact me. Let's do this!

– Eva, FitCoach

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Rated 5 out of 5 stars

Absolutely love FitCoach!

Very easy to follow along. Great pace. Great Variety.
Absolutely love FitCoach!

July 9, 2025
Unprompted review
FitCoach logo

Reply from FitCoach

Hi, Jonathan,

Thank you so much for your kind words!

We're thrilled to hear you're loving FitCoach and enjoying the variety and pace of the workouts. Your support means a lot to us - keep up the great work on your fitness journey!

– Eva, FitCoach

Rated 1 out of 5 stars

Took money out my account when asked…

Took money out my account when asked not to and to cancel my subscription

Can’t just go onto the app and cancel subscription you have to email them which they haven’t replied too
Total scam

July 5, 2025
Unprompted review
FitCoach logo

Reply from FitCoach

Hello, Danielle!

I'm disappointed that you've had a negative experience with us, and I want to make things right.

Please reach out to me at eva.support@fit-coach.io with the subject line "TP review," and I'll do my best to come to a resolution.

Thanks for your understanding and patience.

– Eva, FitCoach

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