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Rated 5 out of 5 stars

Had 2 nine year old bamboo plants removed as they had gone into my neighbour’s garden and into a communal parking area, all done in two days, fence panels put back, equipment and skip gone the followi... See more

Rated 4 out of 5 stars
Verified

The two day contract was completed early, but some large pieces of concrete were left buried quite near to the surface. These took some effort, on our behalf, to remove them a few days later. Hopef... See more

Company replied

Rated 5 out of 5 stars

What a refreshing, helpful company. Called with an issue of JKW, and Rachel did her best to alleviate my worries. Suggested a solution and said she would call me back after having checked some of th... See more

Company replied

Rated 5 out of 5 stars
Verified

Very professional, experienced staff. At last minute mini-digger delivery was a problem due to overhead wires. This did not faze the workforce at all. Extra hands were provided. Any optio... See more

Company replied

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Company details

  1. Environmental Consultant
  2. Contractor
  3. Environmental Health Service
  4. Garden
  5. Grounds Maintenance Service
  6. Surveyor

Written by the company

Environet is the UK’s leading specialist in the removal of Japanese knotweed, bamboo and other invasive plants. The company, which is 100% owned by its employees, has over two decades of experience helping homeowners and homebuyers, developers and contractors to remove invasive plants from gardens and development sites. We invest heavily in research and development to find the most effective and environmentally-friendly ways to deal with Japanese knotweed, such as the development of our unique, patented Xtract™ machine, hailed as the most natural and eco-friendly method of removing knotweed rhizome from the ground. Environet was named 'Contractor of the Year 2020' by our industry trade body the Property Care Association (PCA). Visit Environet at www.environetuk.com or call 01932 868700 to speak to one of our experts.


Contact info

4.8

Excellent

TrustScore 5 out of 5

497 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

bamboo plants removal

Had 2 nine year old bamboo plants removed as they had gone into my neighbour’s garden and into a communal parking area, all done in two days, fence panels put back, equipment and skip gone the following day.. no issues, great job, would highly recommend.

October 1, 2025
Unprompted review
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Rated 5 out of 5 stars

Helpful company

What a refreshing, helpful company. Called with an issue of JKW, and Rachel did her best to alleviate my worries. Suggested a solution and said she would call me back after having checked some of the finer details. Yes, the lady did call me back with more information.
In this day and age, it is so nice to know there are still helpful people around who don't charge for helpful information.
Thank you!

August 12, 2025
Unprompted review
Environet UK logo

Reply from Environet UK

Hi Sue, Thank you so much for your lovely feedback. The experience of our customers is something that our Partners really care about - so we're glad that it shone through on this occasion!

Rated 1 out of 5 stars

A high level scam?

I chose this company to investigate my knotweed problem as they were both local and seemingly a solid trustworthy company, judging by their website.

I booked a survey, which was charged at £400, and included a report. This seemed excessive, but as I had little knowledge of dealing with such companies, assumed it would involve a certain amount of inspection and investigation by a specialist. In fact, I messaged the company about this point and was reassured that this was the case.

However, the actual visit proved otherwise! The rep was pleasant and knowledgeable, but did little more than inspect the plant, do a visual of the garden to check for possible further outbreaks, take a few photos and record some measurements to see if our gates were wide enough for a mini digger. Hopefully, the promised report would be more revealing....

Unfortunately, when it arrived, it contained few details of our situation, it was merely a collection of cut and pasted quotes for different types of treatment. None specific to my situation and no outline plan or scheme of work was contained. And the sum of £1500-£2000 for a residential outbreak mentioned on the website guide had ballooned to a massive £6000 plus annual inspection fees! All this for a solitary small bush well clear of any buildings.

On reflection, this just seems like a high level scam on the lines of all those damp proof/dry rot treatments that were oversold in the '70s. I have, in effect, paid Environet UK £400 for the privilege of having a generic quote for some work. Amazing!

May 6, 2025
Unprompted review
Environet UK logo

Reply from Environet UK

Thank you for taking the time to share your feedback, and we're genuinely sorry to hear that your experience with Environet did not meet your expectations.

Our surveys are carried out by qualified professionals and are designed to identify the presence, extent, and risk level of invasive plants like Japanese knotweed. They also assess site access, potential spread, and future risk, all of which contribute to the overall management strategy we propose. By your description, it sounds like our consultant completed what we would have expected.

We regret if the report felt too general. While some elements are templated for clarity and consistency, they are always tailored to reflect your specific property and findings.

Regarding the cost estimate: treatment pricing can vary widely depending on the recommended method, site access, ground conditions, required equipment, and guarantees. We’re not entirely sure where you found the figures of £1500-£2000 on our site – we will be contacting you directly regarding this. That being said, looking at the report, you were offered a range of solutions that started from £3,100+VAT.

We never want anyone to feel misled or undervalued. We’d encourage you to speak to our Consultant directly and see what we can do to better resolve your concerns.

Rated 5 out of 5 stars

Alistair is amazing!

Alistair is amazing. He came out within a few days of me enquiring about a survey. I was so anxious about possible Japanese Knotweed at a new-build I want to buy. My mind is set at ease. The 5 year warranty is comforting. Thank you, Alistair for giving me the 'all clear' on your visit & preparing your report within hours of visiting. I really appreciate it.

June 30, 2025
Unprompted review
Environet UK logo

Reply from Environet UK

Thanks so much for your feedback Karen, when we told Alistair, it made his day! We're happy we could help.

Rated 5 out of 5 stars
Verified

Professional and knowledgeable.

The problem was dealt with on the day specified although he had to work long after he should have finished for the day.
The specialist was knowledgeable and professional and gave me confidence in his ability to solve the issue.

June 17, 2025
Environet UK logo

Reply from Environet UK

Thanks so much for your review. Our Supervisor wanted to ensure that he got to you - even though he was running behind schedule, so as not to let you down. We're glad that he was able to demonstrate his knowledge and professionalism - even at the end of a long day!

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Rated 5 out of 5 stars
Verified

Arrived on time

Arrived on time, worked carried out diligently and timely, minimum of disruption and left all areas clean and tidy.

May 12, 2025
Environet UK logo

Reply from Environet UK

Thank you so much for taking the time to leave us some feedback. We're delighted to hear that our team did a great job.

Rated 5 out of 5 stars
Verified

Thank you Environet

Environet are extremely knowledgeable and professional. They have helped us understand how we could best tackle the issues we had. They worked very safely and always cleaned up after the job. We can’t recommend them highly enough.

April 17, 2025
Environet UK logo

Reply from Environet UK

Thank you for your wonderful review! We’re so pleased to hear that you felt well supported and informed throughout the process. It’s great to know our team’s safe working practices and attention to detail made a positive difference. We'll be sure to pass on your feedback to Joe and Nathan. Your recommendation truly means a lot to us!

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Rated 5 out of 5 stars

Good for bamboo removal

We had an area of bamboo travelling under the garden wall from next door.
As next door were not cooperative we decided to bite the bullet and have an area of the patio dug-up, roots removed and a root barrier installed.
Environet we fast and efficient in turning up to inspect, write a report and a quotation.
They were also good in the execution as I think the patio lifting was harder than anticipated.
Good workmen and company.
We'll see in a few years if any growth comes back. Next time its an insurance claim and legal impact on next door neighbour.

April 11, 2025
Unprompted review
Environet UK logo

Reply from Environet UK

Thank you for your review! We’re pleased we could help you tackle a difficult situation quickly and efficiently. It’s great to hear the team handled the challenges of the job so well. We hope the root barrier gives you lasting peace of mind, and we’ll be here to support you if you need us in future.

Rated 5 out of 5 stars

A great helpful company

I used Environet for guidance and support after I found knotweed in a recently purchased property. They were swift, polite and very helpful. They performed partial dig out and installed a weed barrier around the affected area.
I had small regrowth which I reported and swiftly a member of the team would come out and remove any root and growth.
I would highly recommend this company and if I ever needed similar work in the future this is who I would use. Just moved out of the property affected and transferring the guarantee was so quick and easy. Matthew day especially was always supportive throughout the whole process and nothing was ever too much effort.
Many thanks to him and his team ⭐️⭐️⭐️⭐️⭐️

April 8, 2025
Unprompted review
Environet UK logo

Reply from Environet UK

Thank you for your lovely review! We’re so pleased to hear that Mat and the rest of the team were able to support you throughout the process and make everything as smooth as possible. It’s great to know the guarantee transfer was quick and easy too. Your recommendation means a great deal to us — thank you again for trusting us!

Rated 5 out of 5 stars
Verified

Excellent bamboo removal

Very well organised team of people who got on with the job very efficiently. The equipment arrived in time for the team to use. A large area of bamboo was removed in a week. Fortunately the weather was on their side. The area was left tidy and great care was taken of the established garden around it.

March 24, 2025
Environet UK logo

Reply from Environet UK

Thank you for your kind feedback! We’re delighted to hear the team worked efficiently and took such care with your garden. It’s great that everything came together so smoothly – and that the weather played its part too! We really appreciate your custom.

Rated 5 out of 5 stars
Verified

Polite, workman like

Polite, workman like, respectful of my garden. Would definitely recommend them.

March 24, 2025
Environet UK logo

Reply from Environet UK

Thank you for your lovely review! We’re so pleased to hear you were happy with the team’s approach and care for your garden. Your recommendation means a lot to us!

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Rated 5 out of 5 stars
Verified

Very impressed

The men that came to do my job kept me well informed about what they were doing the work they did
I was most impressed with they where kind and careful
I would recommend both of them and all my contact with the firm to anyone
They made it all very painless for me

March 24, 2025
Environet UK logo

Reply from Environet UK

Thank you for your wonderful feedback! We’re so pleased the team made the process smooth and kept you well informed throughout. It’s great to hear they showed such kindness and care — your recommendation means a great deal to us!

Rated 5 out of 5 stars

Highly professional and knowledgeable

A highly professional company with Luke and Samir going above and beyond to assist us in dealing with a highly stressful bamboo situation. I can’t thank them enough and highly recommend them.

March 11, 2025
Unprompted review
Environet UK logo

Reply from Environet UK

Thank you for your kind words! We’re delighted that Luke and Samir were able to support you through such a stressful situation. Your recommendation means a great deal to us, and we’re so pleased we could help.

Rated 5 out of 5 stars
Verified

Good communication from office and on…

Good communication from office and on site team.
Nathan and Callum were great to have on site - the job took a little longer than planned but I felt confident leaving the guys to finish off without us on the extra morning. They were careful not to damage the garden and left everything very tidy. Thank you

March 10, 2025
Environet UK logo

Reply from Environet UK

Thank you for your lovely feedback! We’re so pleased to hear that Nathan and Callum took great care with your garden and kept everything tidy. We really appreciate your trust in the team to finish the job — and your kind words mean a lot to us!

Rated 5 out of 5 stars
Verified

Great service, would recommend

Team arrived on time and did a great job leaving the site tidy. They dealt with an (unreasonably) grumpy neighbour with great tact and diplomacy. Very happy customer.

March 10, 2025
Environet UK logo

Reply from Environet UK

Thank you for your kind review! We’re really pleased to hear the team handled everything so professionally, even in tricky circumstances. It’s wonderful to know you’re happy with the work — your feedback is greatly appreciated!

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Rated 5 out of 5 stars
Verified

Excellent work

I cannot recommend this company highly enough. They were extremely professional and set about the difficult work of removing the extensive areas of bamboo in our garden with the utmost skill. We are very pleased with the result.

March 3, 2025
Environet UK logo

Reply from Environet UK

Thank you for your wonderful review! We’re thrilled to hear you’re so pleased with the result and that the team’s skill and professionalism made a difference. Your recommendation truly means a lot to us!

Rated 5 out of 5 stars
Verified

Very professional

Very professional, experienced staff.

At last minute mini-digger delivery was a problem due to overhead wires.

This did not faze the workforce at all. Extra hands were provided.

Any options or issues were discussed before proceeding on that section of the job.

Great clean-up job especially as it was in poor weather.

Nice guys as well to have around the house.

February 26, 2025
Environet UK logo

Reply from Environet UK

Thank you for your feedback! We’re delighted to hear that our team’s professionalism and experience shone through, even with the last-minute challenges. It’s great to know they kept you informed, adapted smoothly, and left everything tidy despite the poor weather. We really appreciate your kind words!

Rated 5 out of 5 stars
Verified

The team was friendly and approachable…

The team was friendly and approachable and kept us informed of the work scope, they cleaned up when the work was completed.

February 10, 2025
Environet UK logo

Reply from Environet UK

Thank you for your kind review! We’re pleased to hear that the team kept you informed throughout and left everything clean and tidy. Your feedback is much appreciated!

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