Elite Koi Reviews 587

Only knew about Elite Koi for a couple of months but they have made us more aware of koi keeping than before. One new pond built and largely stocked with Elites koi and another pond in the planning..... See more

Always very helpful over the phone, using the gold star koi food from them, and have bought fish from them, transported quickly and in great condition when received.

Elite Koi truly lives up to its name. The quality of their koi is absolutely top-tier — healthy, beautifully marked, and well cared for. You can tell they’re passionate about what they do and re... See more

The customer care and knowledge from Chris and Tracey was excellent. I travelled 290 miles from Scotland and they went out of their way to ensure an excellent visit to their shop. Highly recommended.... See more

Very friendly and very helpful gave me some new ideas on how to build my new pond and where to get things made up 100% recommended coming here make nice coffee as well

Elite koi, are amazing, with years of experience. The treatments for the pond they sell is excellent, good prices too. Chris and his team are so friendly , and welcoming , it's definitely worth a... See more

My experience with elite koi was absolutely top notch The two fish I bought from them were absolutely brilliant nice colours and were packed superbly well and delivery was awesome on the day they s... See more

Aways helpfull and always polite been going here for while and any problems or questions they are willing to help and point you in the right direction

I just called in to get some fittings for my sons pond and as always Tracy was ready with advice and made sure I had theright ones for the job all the staff are friendly and ready to help

Apparently love my new fish and can't wait for the photo comp will be coming here all the time now

We went to Elite Koi for a fantastic event on Saturday 29th March. As soon as we walked in we were greeted by Chris and the team, asked what we wanted to drink! And met a lot of new faces that were j... See more

If a problem pops up the answers will mostly be solved by calling Elite Koi they have a wealth of experience and knowledge

Sent the sizes for my new pond linner and by the end off day it was oreded really happy and can't wait for.it to come staff are always friendly and helpful

Amazing company, such friendly people. The team are so knowledgeable and go out of their way to help. Their koi are absolutely stunning, we only buy from them now and their range of koi food is top qu... See more

I travel 1 hour down the road to get to elite koi and I can’t fault them in any way. Excellent customer service and everyone is very knowledgable. The quality of all products is top notch and always w... See more

Th Elite Koi team are always very helpful with each member knowing exactly how to help if you have a question or query, always on hand or at the end of a phone with sound advice!!Helpful Team

One of my items was out of stock but they contacted me straight away and advised it would be in the following week which I was happy to wait, turned up within the time discussed. Overall happy with th... See more

Friendly, honest, experienced always welcoming. They have everything you need, quality products and lovely livestock wouldn't go anywhere else

Friendly inviting staff leaving you to look round on your own always available to help out with any pond or fish problems

Brilliant service as always great fish great price . Delivered with efficiency no fuss. Always there when you need help advice or fish

Knowing everything will be fine having dealt with the brilliant Elite Koi Team on previous occasions, they carry out their duties with attention to detail at every point.

Fantastic knowledge and service received from Chris, Tracy and team. Great products on offer and a first class delivery service. well please with this.

Went for some pond building bits, very helpful and friendly great service will definitely go back when my pond is finished

Chris and the team very helpful and patient . Helped me sort my pipework offer a great range of products and are happy to chat through pond issues and challenges .

Once again, when you think service couldn't get any better, bang, it does! thanks to all at Elite. Highly Recommended

Excellent products, service and choice, very helpful, friendly and knowledgeable staff, no pressures to buy, easy to talk to great all round service A+++++

Great service fish arrived safely and in great condition well packed...They quickly understood and supplied what was needed.

Super helpful staff they are all brilliant at what they do , a really good team. It’s our closest koi shop so we use regular for bits and bobs.

Your always made welcome, on pressure to by anything, and Tracy makes a cracking cup for coffee,

Needed help as my fish were poorly they advised me to bring a fish in to so a scrape and then advised me what next steps and treatment was needed they are always helpful when I ring for advice would d... See more

Great place to go,quality koi and products, very friendly and helpful staff will be returning without a doubt.

Always good products from elite. Packaged well and arrived on time. Staff always helpful witj great advice.

Excellent service once again from the elite team. Can't fault them. Definitely recommend them .

Fantastic product range with fast delivery. The team at Elite Koi go above and beyond!

Excellent service. Great price, friendly service Arrived safely wrapped and on time. Highly recommend

Very Very helpful took time out to answer all my questions and some of the best koi I have seen in many years

Very helpful and had everything that I had gone in for.. Excellent choice of fish. But thats for another day...Derrick

Very helpful and friendly staff. I travelled about 3 hours and was made very welcome

Great service and quick delivery.

Great service and super quick delivery.

Great service as usual

Excellent service, friendly and experienced staff, can highly recommend.

We are new to the Koi hobbyists arena. Luckily we found Elite Koi from the get-go. We have purchased just about everything from or through Elite. The staff are amazing. Elite are knowledgeable, frien... See more

Always use this shop for my koi needs. Chris and Tracey are always welcoming and very helpful. I have had a few issues recently with my pond water which I reported to Chris who has so much patien... See more

Fantastic professional service second to none, And the koi I've purchased in tiptop shape, When help was needed the whole Elite team are on hand, A visit to the shop recently was awesome and made to f... See more

Have made multiple purchases form elite koi and they are brilliant had a an issue with 1 item that was clearly a manufacture fault but they was straight on it and got a replacement sent put straight a... See more

As a new Elite Koi customer, this year and new to purchasing koi. I can honestly say I never met a group of people in a business that treats you as a friend. I have been made to feel very welcome. Eve... See more

Great service, quickly delivered. Top shop

Great service 👍excellent dealers, really nice friendly people ..The team at Elite Koi go above and beyond