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Company details

  1. Truck Parts Supplier
  2. Truck Accessories Store

Written by the company

Welcome to Duaparts, your go-to source for all your heavy-duty parts needs. We specialize in providing high-quality parts for heavy-duty trucks, trailers, and other heavy equipment. At Duaparts, we are committed to providing our customers with the best products and service possible. Our team of experts is always available to help you find the right parts for your equipment, answer any questions you may have, and provide expert advice to ensure that your equipment runs at its best. Thank you for choosing Duaparts for all your heavy-duty parts needs. We look forward to serving you and becoming your trusted partner in the heavy-duty parts industry.


Contact info

4.2

Great

TrustScore 4 out of 5

22 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Verified

Quick delivery and responded the same…

Quick delivery and responded the same day order placed to let me know one was on backorder. They asked if I wanted to proceed with other part and offered a discount for inconvenience.

October 20, 2025
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Reply from Duaparts

Thank You Bob

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Rated 1 out of 5 stars
Verified

You sent me the wrong item and I have…

You sent me the wrong item and I have been trying to call you and I have left several messages and no calls returned I would rate a zero if it was available

August 15, 2025
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Reply from Duaparts

It’s fascinating that you claim we sent you the wrong item. The reality is:

1. You ordered an OEM Freightliner drain valve.
2. We shipped you exactly that, within the normal UPS Ground delivery window.

Later, you admitted in writing: “When I ordered the drain valve I assumed it would come with the cable attached.”

So the problem wasn’t that we sent the wrong part — it’s that you assumed it came with something it never has, and that was never advertised.

We take pride in providing genuine OEM Freightliner parts and timely service to thousands of customers who appreciate accuracy and honesty. If your way of doing business involves making false claims and leaving misleading reviews, then you are right — we’re not the right company for you, and we don’t want your business.

Rated 5 out of 5 stars
Verified

Good quality air dryer

Good quality air dryer. Came well packaged. Price was competitive but shipping seemed high. I just wish I could remove my old air dryer that seems to be stuck…

June 6, 2025
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Reply from Duaparts

Thank You Jacques

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Rated 2 out of 5 stars
Verified

Shipping times are terrible.

Shipping times are terrible.

May 30, 2025
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Reply from Duaparts

Thank you for your feedback Scott. We apologize for the delay and appreciate your patience. We're glad the part arrived safely, and we're always here if you need anything further.

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Rated 1 out of 5 stars
Verified

Got wrong part cant return it what a…

Got wrong part cant return it what a joke never again use this company

January 29, 2025
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Reply from Duaparts

Hi Eric. We are sorry to hear that you are not satisfied with our service. We explained to you that the muffler you ordered was special ordered for you and per our policy all special orders are not returnable. We advice you pay more attention to the part numbers next time so you dont order the wrong part again. Have a good day

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Rated 5 out of 5 stars

Well even though my problem wasn't…

Well even though my problem wasn't resolve from the part that I order, the communication between Duaparts was very good and I was refunded for the part.

September 1, 2024
Unprompted review
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Reply from Duaparts

Thank You John

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