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Welcome to Duaparts, your go-to source for all your heavy-duty parts needs. We specialize in providing high-quality parts for heavy-duty trucks, trailers, and other heavy equipment. At Duaparts, we are committed to providing our customers with the best products and service possible. Our team of experts is always available to help you find the right parts for your equipment, answer any questions you may have, and provide expert advice to ensure that your equipment runs at its best. Thank you for choosing Duaparts for all your heavy-duty parts needs. We look forward to serving you and becoming your trusted partner in the heavy-duty parts industry.
United States
4.2
22 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
Quick delivery and responded the same day order placed to let me know one was on backorder. They asked if I wanted to proceed with other part and offered a discount for inconvenience.
Reply from Duaparts
Thank You Bob
Reply from Duaparts
Thank You Robert
Reply from Duaparts
Thank You Bruno
You sent me the wrong item and I have been trying to call you and I have left several messages and no calls returned I would rate a zero if it was available
Reply from Duaparts
It’s fascinating that you claim we sent you the wrong item. The reality is:
1. You ordered an OEM Freightliner drain valve.
2. We shipped you exactly that, within the normal UPS Ground delivery window.
Later, you admitted in writing: “When I ordered the drain valve I assumed it would come with the cable attached.”
So the problem wasn’t that we sent the wrong part — it’s that you assumed it came with something it never has, and that was never advertised.
We take pride in providing genuine OEM Freightliner parts and timely service to thousands of customers who appreciate accuracy and honesty. If your way of doing business involves making false claims and leaving misleading reviews, then you are right — we’re not the right company for you, and we don’t want your business.
Good quality air dryer. Came well packaged. Price was competitive but shipping seemed high. I just wish I could remove my old air dryer that seems to be stuck…
Reply from Duaparts
Thank You Jacques
Part wasn’t available but then duaparts recommended another one and i ordered that one which was compatible and now its working perfectly on my truck. Thanks duaparts.
Reply from Duaparts
Thank you Benard
Reply from Duaparts
Thank you for your feedback Scott. We apologize for the delay and appreciate your patience. We're glad the part arrived safely, and we're always here if you need anything further.
The parts were a good price and shipped in a reasonable amount of time.
Reply from Duaparts
Thank You Steven
Reply from Duaparts
Thank You Gus
The customer service knew what I needed and he was able to deliver overnight as we were stranded without the part and the part is rare to get. Thankful for business
Reply from Duaparts
Thank You Chuck
Very fast order dispatch, good prices. Very happy with the company!
Reply from Duaparts
Thank You Dmitriy
The part works great. Easy to order and duaparts was great with questions that I had.
Reply from Duaparts
Thank You Stephan
Got wrong part cant return it what a joke never again use this company
Reply from Duaparts
Hi Eric. We are sorry to hear that you are not satisfied with our service. We explained to you that the muffler you ordered was special ordered for you and per our policy all special orders are not returnable. We advice you pay more attention to the part numbers next time so you dont order the wrong part again. Have a good day
Well even though my problem wasn't resolve from the part that I order, the communication between Duaparts was very good and I was refunded for the part.
Reply from Duaparts
Thank You John
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