Down & Cotton Reviews 26

Very Disappointed! Order DC2347
Paid for 2 hand towels only received 1.Can’t get in contact with anyone! Don’t waste your money!

Ordered through Debenhams and duvet was delivered within 2 days. Great price as well. Considering we live in the remote North West Highlands cannot fault. Good to see duvet was made in EU!

Bought through Debenhams in the Black Friday. Order turned up and instead of the 4 pack medium pillows i ordered that were reduced from £130 to £76, i was sent four individual cheaper soft to medium pillows that were being sold for less. Really disappointed. Sending the lot back along with the duvet which also is available alot cheaper elsewhere.

I purchased a 13.5 double tog Die Zudecke quilt via Debenhams but from Down and Cotton. My purchase is absolutely gorgeous but it's very upsetting that I have since seen my quilt on two other sites £200 cheaper than the £585 I paid.
Down Cotton refuse a refund as the quilt was used once.
It's OK and my fault - but definitely worth shopping around before purchasing from D&C

A PERFECT Purchase!!
Simple Site navigation, EXCELLENT price for a SUPERB addition to my Bedroom furnishings!
PLUMPTIOUS Pillow, beautifully finished & arrived
next day!!

Excellent service very quick

Quick efficient service with quality products

The range of products available and the speed of delivery and service could not be faulted.

I purchased this Kingsize Pillow with 70% Down 30% Feather at a real Bargain Price of £39 with Free Postage. At the price I wasn't expecting too much.
It arrives just 2 days after ordering and.....
Wow !!! - it was so soft, comfortable and Luxurious. Exactly what I was after and such good quality and at that bargain price.
I was so impressed that I rushed to my phone to see if it was still at that bargain price. It was. So I have now bought myself a second one.
Superb pillow - buy one, you'll love it (so good, I bought 2 !!🤩)

They were great when I ordered the wrong pillow they swapped it over and quickly sent out the correct one very good company.

The most comfortable pillows EVER! Customer service is outstanding, can not recommend highly enough.

Excellent service great product

Great products!
Super company!
Chuffed to bits with items received!

Easy to order. Excellent fast service
Thanks

Well packaged, good communication from the company. Great quality pillows. Thank you!

Lovely duvet delivered at speed and with care

Placed my order on the Friday and it was promptly delivered the following Tuesday. Well packed and delivered and well pleased with product.

I was looking for a very specific pillow size, and was so happy to find it at Down and Cotton! Wonderful quality, carefully packaged, and really good communication from the company.

Lovely pillows, just as described. Fast delivery.

Very prompt response to my order. Had a really good night's sleep sinking into my new feather pillow after too many pressure points from other pillows. I dread to think how much I have spent before reverting to a feather pillow that was the norm as a child. My husband was allergic to the feathers so it was good to read the goose feathers in these pillows have been treated and he had a good night too.