Cvtoolspro Reviews 822

TrustScore 4 out of 5

4.0

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. They found the platform to be user-friendly, highlighting its ease of navigation and the efficiency with which one can create or update a resume. People appreciate the modern templates and customization options available, which allow for the creation of professional and visually appealing CVs. The AI-powered writing assistant and the ability to tailor resumes to specific industries were also well-received. Consumers also mention that the tool optimizes CVs for Applicant Tracking Systems (ATS), increasing their chances of standing out to employers. However, some consumers have raised concerns regarding the subscription model and refund policies. Specifically, some reviewers reported unexpected charges after signing up for a trial, and difficulty in obtaining refunds. While some reviewers were able to resolve these issues by contacting customer support, the overall sentiment regarding subscriptions and refunds remains negative. There are mixed opinions about the website.

Based on these reviews

Rated 4 out of 5 stars

REDEEMED! - My initial experience was negative but after some asking and explaining they refunded they money and cancelled my subscribtion which i never agreed to. Thank you SCAMMERS - I had the s... See more

Company replied

Rated 3 out of 5 stars

Same situation as many, paid a one-off for the simplest CV design and got tricked into a monthly subscription. Dispute has been raised but I know most likely it won't be on my favor as it looks like... See more

Company replied

Rated 5 out of 5 stars

I came across Cvtoolspro, by chance, among many other options given by Google, and I totally recommend it. The experience of creating my resume was very pleasant. It’s not only very simple to use but... See more

Company replied

Rated 5 out of 5 stars

very nice and easy tool for professional cv according to the requirement I'm happy with the phone and the deal I got from the company. I wanted a good smartphone that did the basics, and the site r... See more

Company replied

Rated 5 out of 5 stars

Excellent website that helps you get a 95% ATS score on your resume without charging experienced or new applicants. Please use it mindlessly to land your ideal job.

Company replied

Rated 5 out of 5 stars

The different quality templates, the ease to translate CV from one language to another and the assistance of the customer care . You guys are doing a great job

Company replied

Rated 5 out of 5 stars

This site helps professionals or Fresh Graduates create or edit their CVs to meet their needs in the best way. It is quite a User-friendly site with easy access, creation, and download.

Company replied

Rated 5 out of 5 stars

CV tools bro is a very smart and helpful tool to design any kind of professional resume. It automatically helps to place content in the page and has sections categorised very well.

Company replied

Rated 5 out of 5 stars

its easy and great that ai helps to build resume easily and effectively. More over i am happy that i am able to find resumes with different country and city type.

Company replied

Rated 5 out of 5 stars

Great service! The CV builder is easy to use and the result looks professional. Highly recommended 😍😍😍

Rated 5 out of 5 stars

Great service! The CV builder is easy to use and the result looks professional. Highly recommended 😍😍😍

Rated 5 out of 5 stars

I had such a great experience using this website to create my resume. The templates are clean, modern, and professionally designed, perfect for making a strong first impression.

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4.0

Great

TrustScore 4 out of 5

822 reviews

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Replied to 98% of negative reviews

Typically takes over 1 month to reply


Rated 5 out of 5 stars

Very easy to make a nice resume

I had such a great experience using this website to create my resume. The templates are clean, modern, and professionally designed, perfect for making a strong first impression.

October 16, 2025
Unprompted review
Rated 1 out of 5 stars

I can see from the comments your scam…

I can see from the comments your scam is still ongoing , what a business model . Where is my QR 125 Refund . You guys charged me monthly with your Hidden subscription , Why cant you build a better sytem where people come back , This model wont last , Its just a matter of time .The Bait: “Just QAR 2”
Your website promotes an “edit your CV” feature for a small fee of QAR 2. This feels like a reasonable, one-time cost to unlock formatting or download a document. However, what you deliberately fail to disclose clearly is that this QAR 2 payment is just a hook — a trap that activates a hidden QAR 125 subscription fee." After this period, as shown on our site, the premium service is automatically charged every month for a subscription of $29.99." make it make sense

June 5, 2025
Unprompted review
Rated 5 out of 5 stars

Thank you

Thank you! I am very satisfied with them.

September 26, 2025
Unprompted review
Cvtoolspro logo

Reply from Cvtoolspro

Dear Griba,

Many thanks for taking the time to write to us. We’re so pleased to hear you had a positive experience.

If there's anything else we can do for you, don’t hesitate to reach out.

Kind Regards,
The Cvtoolspro Team

Rated 5 out of 5 stars

building simple and practical resumes

The platform makes resume building simple and practical, with great choices for customization

September 24, 2025
Unprompted review
Cvtoolspro logo

Reply from Cvtoolspro

Dear Ranufo,

Many thanks for taking the time to write to us. We’re so pleased to hear you had a positive experience.

If there's anything else we can do for you, don’t hesitate to reach out.

Kind Regards,
The Cvtoolspro Team

Rated 5 out of 5 stars

Professional services

The different quality templates, the ease to translate CV from one language to another and the assistance of the customer care . You guys are doing a great job

September 22, 2025
Unprompted review
Cvtoolspro logo

Reply from Cvtoolspro

Dear Joemy,

Many thanks for taking the time to write to us. We’re so pleased to hear you had a positive experience.

If there's anything else we can do for you, don’t hesitate to reach out.

Kind Regards,
The Cvtoolspro Team

Rated 1 out of 5 stars

Eatch put for any payment

First it was great experience but after my payment they tried to use my money again even that I payed for only one time use.
Probably some little notice was written but subscrištion for one time payment is kind of robbery!!?

September 18, 2025
Unprompted review
Cvtoolspro logo

Reply from Cvtoolspro

Hi Boris,

Thank you for sharing your feedback. We're really sorry to hear that your experience didn’t meet expectations — that’s not the level of service we aim to provide.

We’d love the chance to make things right. Please reach out to us directly at support@cvtoolspro.com, so we can look into this further and help resolve the issue.

Kind regards,
The Cvtoolspro Team

Rated 1 out of 5 stars

HARD PASS! No invoices, unclear pricing, refused refund + retention tactic

My experience:

- I used CV Tools Pro once in late July 2024 to build a CV. I did not use it again because, frankly, I found it to be lacking for the depth I needed.

- I received no invoices and no renewal emails. My account showed no accessible invoices/receipts.

- I was billed ~$43.33 CAD/month from Aug 2024 → Jan 2025 (total $259.98 CAD) while the site showed $29.99 with no clear currency.

- When I finally spotted the charges, I cancelled the same day (Jan 21, 2025).

- Support refused a refund, repeatedly citing a 14-day auto-renew clause and linking to T&Cs, while ignoring the lack of invoices/notifications and my zero usage since July 2024.

- They then offered a “1-year free subscription.” I’m not looking for a retention perk; I’m seeking a refund for months I didn’t use—and didn’t even know were being billed.

- Their own checkout materials include “Satisfied or refunded within 30 days.” I couldn’t request anything within 30 days because I was never notified of ongoing charges and had no invoices to alert me!

Why this matters: Transparency isn’t a buried clause. It’s clear pricing, clear currency, ongoing billing notices, and accessible invoices. I experienced none of that here.

Advice to other consumers:

Screenshot everything (pricing, currency, “refund” language).

Check your bank statements—don’t rely on their billing portal (if you can even call it that).

If you see unexplained charges, cancel immediately and dispute through your bank.

Bottom line: In my experience, this was non-transparent billing followed by a no-refund script and a retention offer. I cannot recommend this service to anyone. Be smart, go somewhere else.

January 19, 2025
Unprompted review
Cvtoolspro logo

Reply from Cvtoolspro

Dear MP,

Thank you for sharing your feedback. We're really sorry to hear that your experience didn’t meet expectations — that’s not the level of service we aim to provide.

We’d love the chance to make things right. Please reach out to us directly at support@cvtoolspro.com, so we can look into this further and help resolve the issue.

Kind regards,
The Cvtoolspro Team

Rated 1 out of 5 stars

Scammers don’t even have a account with them

I signed up for the the one off membership and cancelled after having my Cv the same day you’ve taken nearly £30 out of my bank account with no authorisation you do not even recognise any of my email addresses to log in so what authorisation do you have in taking money out of my bank account scammers?

August 14, 2025
Unprompted review
Cvtoolspro logo

Reply from Cvtoolspro

Hi Sarah,

Thank you for sharing your feedback. We're really sorry to hear that your experience didn’t meet expectations — that’s not the level of service we aim to provide.

We’d love the chance to make things right. Please reach out to us directly at support@cvtoolspro.com, so we can look into this further and help resolve the issue.

Kind regards,
The Cvtoolspro Team

Rated 1 out of 5 stars

They stole my credit card

I was able to download the resume properly.

But my credit card was compromised, in three days, they charged it with several purchases of around $15 with the code vcvtoolspro. Every charge was a different sum.
This service can't be trusted; don't put your credit card details there.

August 12, 2025
Unprompted review
Cvtoolspro logo

Reply from Cvtoolspro

Hi Javier,

Thank you for sharing your feedback. We're really sorry to hear that your experience didn’t meet expectations — that’s not the level of service we aim to provide.

We’d love the chance to make things right. Please reach out to us directly at support@cvtoolspro.com, so we can look into this further and help resolve the issue.

Kind regards,
The Cvtoolspro Team

Rated 1 out of 5 stars

Payed a few euros for a new CV

Payed a few euros for a new CV. Two months later they send me an invoice of 30 euro. Don't use their service.

June 10, 2025
Unprompted review
Cvtoolspro logo

Reply from Cvtoolspro

Hi Stjin,

Thank you for sharing your feedback. We're really sorry to hear that your experience didn’t meet expectations — that’s not the level of service we aim to provide.

We’d love the chance to make things right. Please reach out to us directly at support@cvtoolspro.com , so we can look into this further and help resolve the issue.

Kind regards,
The Cvtoolspro Team

Rated 1 out of 5 stars

Again this year - Taking money from my account

Again this year, they are debiting my account without my authorization. Even after canceling the subscription. See below cancelation confirmation letter from them dated 2024/06/06.
Dear Joe​​​,

Thank you for contacting our Customer Service Team.
As requested, your subscription to our premium service has been canceled, thereafter no further charges shall apply.

August 7, 2025
Unprompted review
Cvtoolspro logo

Reply from Cvtoolspro

Hi Joe,

Thank you for sharing your feedback. We're really sorry to hear that your experience didn’t meet expectations — that’s not the level of service we aim to provide.

We’d love the chance to make things right. Please reach out to us directly at support@cvtoolspro.com , so we can look into this further and help resolve the issue.

Kind regards,
The Cvtoolspro Team

Rated 1 out of 5 stars

I HAD AN ERROR WHILE CANCELLING MY…

SCAMMER!!!!

I HAD AN ERROR WHILE CANCELLING MY SUBSCRIPTION. UNFORTUNATELY, I WASNT ABLE TO MAKE A SCREENSHOT IN MY LAPTOP. PREOCCUPIED WITH MY PERSONAL PROBLEMS INCLUDING FINDING ANOTHER JOB, I DIDNT REALIZED ITS ALREADY THE 14TH DAY OF TRIAL PERIOD. THEY NEVER SEND NOTIFICATIONS THAT 14DAY IS ALMOST OVER AND THEY CHARGE ME. I SENT THEM AN EMAIL EXPLAINING THE SITUATIONS BUT THEY WILL NOT CONSIDER IT. ITS A WASTE OF MONEY BECAUSE I DID
NOT EVEN USE MY CV, INSTEAD I END UP FINDING ANOTHER TEMPLATE. THE FONTSIDE CANNOT BE ADJUSTED. THEY HAVE BAD CUSTOMER SERVICE. I WILL NEVER USE CVTOOLS PRO EVER AGAIN!!!

August 5, 2025
Unprompted review
Cvtoolspro logo

Reply from Cvtoolspro

Hi Toby,

Thank you for sharing your feedback. We're really sorry to hear that your experience didn’t meet expectations — that’s not the level of service we aim to provide.

We’d love the chance to make things right. Please reach out to us directly at support@cvtoolspro.com, so we can look into this further and help resolve the issue.

Kind regards,
The Cvtoolspro Team

Rated 1 out of 5 stars

Terrible Experience

Terrible Experience – Scam-like Practices and Poor Quality Service.

I strongly advise against using this CV tool/service.

Poor Resume Quality: The resume I received was generic and lacked the personalization or professional quality they promised. I did not see any improvement in responses or interview calls.

False Promises: They market themselves as a premium service but fail to deliver even basic quality. Everything they claim — improved visibility, better job matches, expert writers — is misleading.

Unauthorized Charges: They keep deducting money without any prior notification, authorization, or consent. There were no invoices, no receipts, and no transparency about these transactions.

No Customer Support: Trying to get help or clarification is a dead-end. In fact, they might promise to return back money, but even it does not happen.

Better Free Alternatives: Ironically, many free tools provide much better quality resumes and support than this paid service.

Avoid this service at all costs. It’s not only a waste of money, but the recurring deductions without consent make it feel predatory. Total lack of professionalism.

-> There will be lot of such reply that support team would reach out to you etc... but there is no proper solution would be provided to you.

July 23, 2025
Unprompted review
Cvtoolspro logo

Reply from Cvtoolspro

Hi Sangeeta,

Thank you for sharing your feedback. We're really sorry to hear that your experience didn’t meet expectations — that’s not the level of service we aim to provide.

We’d love the chance to make things right. Please reach out to us directly at support@cvtoolspro.com, so we can look into this further and help resolve the issue.

Kind regards,
The Cvtoolspro Team

Rated 1 out of 5 stars

Follow-up Regarding Unresolved Issue

Subject: Follow-up Regarding Unresolved Issue

Dear Cvtoolspro Support Team,

Thank you for your reply to my review.

As you suggested, I have already contacted you multiple times via email at, but unfortunately, I have only received automated or repeated responses without any real resolution.

I kindly ask you once again to escalate this matter and provide a clear answer and refund. The charge was made without my prior consent, and I am currently unemployed.

Looking forward to your prompt and responsible response.

Sincerely,
Natia Abashidze

July 25, 2025
Unprompted review
Cvtoolspro logo

Reply from Cvtoolspro

Hi Natia,

Thank you for sharing your feedback. We're really sorry to hear that your experience didn’t meet expectations — that’s not the level of service we aim to provide.

We’d love the chance to make things right. Please reach out to us directly at support@cvtoolspro.com, so we can look into this further and help resolve the issue.

Kind regards,
The Cvtoolspro Team

Rated 1 out of 5 stars

I cancelled the subscription but they charged me 40USD

I cancelled the subscription but they still charged me 39 Francs. This is just a straight-up scam.

July 28, 2025
Unprompted review
Cvtoolspro logo

Reply from Cvtoolspro

Hi Anfaal,

Thank you for sharing your feedback. We're really sorry to hear that your experience didn’t meet expectations — that’s not the level of service we aim to provide.

We’d love the chance to make things right. Please reach out to us directly at support@cvtoolspro.com, so we can look into this further and help resolve the issue.

Kind regards,
The Cvtoolspro Team

Rated 1 out of 5 stars

scamers

scammers, I bought a one-time CV for 1.45 euros. They charged me 5 months of money for the premium plan. That's 29.99 euros. I don't recommend them and they refuse to refund my money when I didn't even use their services.

PS phone number isint working

July 28, 2025
Unprompted review
Cvtoolspro logo

Reply from Cvtoolspro

Hi Deividas,

Thank you for sharing your feedback. We're really sorry to hear that your experience didn’t meet expectations — that’s not the level of service we aim to provide.

We’d love the chance to make things right. Please reach out to us directly at support@cvtoolspro.com, so we can look into this further and help resolve the issue.

Kind regards,
The Cvtoolspro Team

Rated 2 out of 5 stars

Digital marketing

Digital marketing: SEO, SEM, content marketing, email campaigns, social media marketing, influencer marketing, paid ads (Google Ads, Facebook Ads), and analytics.

Branding: Crafting brand messages, positioning, tone of voice, and identity development.

Market research: Analyzing consumer behavior, competitor analysis, surv

July 7, 2025
Unprompted review
Cvtoolspro logo

Reply from Cvtoolspro

Hi Mohammad,

Thank you for sharing your feedback.

Kind regards,
The Cvtoolspro Team

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