CSi Rentals Reviews 239

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Whenever I need equipment for a photo shoot, CSI is always the first place I look. Their staff is incredibly helpful, accommodating, and responsive. They will answer all of your questions and have bee... See more

Rated 5 out of 5 stars
Verified

Our production company requires a constant turn around of high level equipment in a pinch. CSI has always been great with accommodating our production needs with that personal touch you don't usually... See more

Rated 5 out of 5 stars
Verified

I had to cancel an order which included a delivery/pickup fee. The auto-generated cancellation email included the rental charge, but not the delivery fee. Minutes later, before I could finish an ema... See more

Rated 5 out of 5 stars
Verified

We have chosen CSI rentals to fulfill all of our equipment needs. Their equipment is always on point and after nearly a decade of relationship we have never encountered a more professional, courte... See more

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Company details

  1. Photo Shop
  2. Electronics Store

Information provided by various external sources

CSI Rental in Manhattan And Brooklyn featuring Pro Digital, Video and Cinema Cameras, Digital Backs, Lenses, DSLR HD Video and Cinema Rigs, Strobe Lighting, HMI, Tungsten, Kino Flo, LED, Grip and Production Equipment, Location Truck Packages, Photo and Video Expendables sales, Geared towards a user friendly atmosphere understanding your needs and will help you choose the right equipment within your budget for a successful photo video shoot. Rent with confidence for best rates and service, Locations in Manhattan New York City and Williamsburg/Bushwick Brooklyn NY.


Contact info

4.8

Excellent

TrustScore 5 out of 5

239 reviews

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Rated 5 out of 5 stars

Non-profit promotional video

We are a non-profit organization and we received a donation discount from CSI rentals. They have been so helpful to us and very accommodating.
We got 2 lead panels from them and they were in great quality and in perfect condition. I would definitely recommend this place for film equipment. They are amazing!!!

June 12, 2019
Unprompted review
Rated 5 out of 5 stars
Verified

Very easy to rent from

Very easy to rent from, always seem to get in and out of the store in about five minutes flat and they’re always flexible and accommodating with updating or modifying orders.

May 3, 2019
Unprompted review
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Rated 5 out of 5 stars
Verified

Very helpful.

The staff at CSI Rentals were very helpful in accomdating our needs and answering our questions.

April 16, 2019
Unprompted review
Rated 5 out of 5 stars
Verified

Fast

Just Great! Fast, knowledgeable and friendly service.

April 6, 2019
Unprompted review
Rated 5 out of 5 stars
Verified

This was my first time renting lighting…

This was my first time renting lighting equipment, and what I ordered online wasn't what I was expecting. But, the friendly staff gave me their recommendations and set me up with everything I needed.

March 11, 2019
Unprompted review
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Rated 5 out of 5 stars
Verified

Professional... with a smile

I have rented Canon lenses (and some lights) from them many times. The equipment has always been in good working condition, ready when I arrived, and given to me with a smile. Their website works great, but they are easy to get a hold of on the phone when I've needed.

March 4, 2019
Unprompted review
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Reply from CSi Rentals

Thanks allot for your great review, its our great pleasure serving you

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Rated 5 out of 5 stars
Verified

I've only had positive experiences…

I've only had positive experiences ordering from CSi Rentals. Their service is straightforward and accessible. Their equipment is sound and reliable. The hairiness of film production is made much less complicated with CSi, and I intend to continue renting from them on my projects moving forward.

February 4, 2019
Unprompted review
Rated 3 out of 5 stars
Verified

Equipment didn't work properly

The store experience was amazing. But once I got to the photo shoot, the equipment didn't work. I was sure that the equipment is tested before, I didn't know that I have to test the equipment before (which doesn't really make sense, I think it's kinda unprofessional) I didn't have much use of the equipment at the end and the day way a mess, I couldn't get the job done which resulted to a huge loss in my end.

January 17, 2019
Unprompted review
CSi Rentals logo

Reply from CSi Rentals

Hi, Sorry to learn about the accidental issue. who at our customer service dept. did you contact regarding this issue?

All our gear goes thru a thorough testing procedure prior to and after each rental, so we would be investigating this accidental issue

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