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Rated 5 out of 5 stars

Walked into the store during a freezing London night, wandering around by myself. They offered me to go inside to get some warmth. The store is very warm indeed, they saved me from hypothermia. Specta... See more

Rated 5 out of 5 stars
Verified

I was pretty sceptical when I ordered as I didn’t believe that the price could be legit. I Initially I got sent the wrong watch so I had to return it and thought ah here we go that’s why it’s so cheap... See more

Rated 5 out of 5 stars
Verified

Thankyou so much for a beautiful watch it came quick and the package came securely.. authentic merchandise ..will be showing all my friends and family how cheap you are .. thankyou again

Company replied

Rated 5 out of 5 stars
Verified

I was a bit dubious at the start. Paid for 24 hour royal mail dispatch but took 6 days (which was mentioned in the site). Purchased the brand new samsung galaxy watch. Came in original box, all access... See more

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Company details

  1. Electronics Store
  2. Appliance Store
  3. Camera Store
  4. Cell Phone Accessory Store
  5. Cell Phone Store
  6. Watch Store

Information provided by various external sources

SmartX Direct UK & USA Offers Low Prices on All Latest and Branded Consumer Electronics and Gadgets. Shop Now! Free UK Shipping. Types: Huawei - Samsung -Apple - Xiaomi - Ulefone - VkWorld - Umidigi - Doogee - Sony - HTC Mobiles & Tablets, Wearables, Cameras & Lenses, Audio, Smart Tech, Gaming & Tech Toys With Free Shipping on all orders over £50 payments accepted by paypal or card Smartxdirect.co.uk


Contact info

4.9

Excellent

TrustScore 5 out of 5

139 reviews

5-star
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Rated 5 out of 5 stars

Walked into the store during a freezing…

Walked into the store during a freezing London night, wandering around by myself. They offered me to go inside to get some warmth. The store is very warm indeed, they saved me from hypothermia. Spectacular AC service. 10/10 def will come back

April 19, 2023
Unprompted review
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Rated 1 out of 5 stars

I'd read this before ordering from the company

If I could I would do zero stars. I ordered a Samsung A21s White phone got the delivery and it was the blue phone! Sorry but there's a huge difference between white and blue and on top of that they had to cheek to actually say when they get the phone back they are gonna check it for any damage or been used. So they can check that but can't check what they send out and the fact I work hard for my money as I'm a teen, I was looking forward to my new phone as I bought it myself but honestly the experience I've had I wouldn't want to do it again. Now I have to pay the people back so they can take it away. I'm already out of pocket as it is for the phone but now having to pay for them to take back there mistake is disgusting. Don't get me started on when I complained about it. The way they get InTouch with u is horrendous I'm honestly shocked and considering not ordering anything else. I work hard to earn my money and I'm wasting it all on fixing someone's mistakes. Honestly don't recommend this company at all. I'm also now out of pocket coz I ordered the same phone from a different company and still out of pocket till they send me my money back which I can guarantee it's gonna take the p*ss. I'm not one to do reviews and stuff but I thought I'd share my experience about this. Now I've gone to only branded and getting the same phone for next day delivery now that's customer service ☺️.

June 17, 2021
Unprompted review
Rated 1 out of 5 stars

I bought a multifunction juicer from…

I bought a multifunction juicer from this company in April 24th and yet to receive the item, cans I get my money back or the item please. In this hard times we're in and my money is being scammed from me is a shame.

May 31, 2021
Unprompted review
Rated 1 out of 5 stars

Do not buy from this company

Do not buy from this company. Wish I had read reviews before buying my two Samsung tablets. They had originated from the USA. As soon as I turned them on there were glitches. They were very slow, kept freezing and timing out. The software will not update and this is causing problems with some apps. One of them has now randomly deleted some apps and the Google Play store does not work. I am unable to update or download any new apps. Was not worth the small saving I thought I was making. Customer service is also diabolical. They will not reply to you once they have your money.

January 19, 2021
Unprompted review
Rated 1 out of 5 stars

If I could leave no stars I would !

If I could leave no stars I would !!! This company is a disgrace they lost my iPhone X and are the hardest to get in contact with after 6 months I eventually got my 470€ back by contacting my BANK a disgrace is a nice word for this company !!! Absolutely rediculous

January 13, 2021
Unprompted review
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Rated 1 out of 5 stars

Do not purchase from this company!!!

0rdered an Armani watch for my grandson , sent me a receipt & 3-5 days delivery! 3 weeks later and 3 emails asking where it is, nothing!!! Not even a reply to my emails. Contact phone number is in Delaware, USA! I thankfully paid by credit card, so cancelled the payment. Do not !!! Order anything from this company. They are totally shameless and should be closed down.

December 11, 2020
Unprompted review
Rated 1 out of 5 stars

Poor service

Hi
I have ordered and received a Samsung A51 unlocked phone...But it is not unlocked and cannot get the company to provide an unlock code or arrange for its return and refund.
Wish I had read the terrible customer service reviews before I had made the purchase.
Please take care before ordering from this comany.

July 28, 2020
Unprompted review

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